iTrack

Business Information tracking simplified

GM-Sales

Sales Scenario

I am yet to get all the booking tickets, I

will let you know later.

How many units were sold in

north yesterday?

Regional Manager

Services ScenarioI am going over the log files and collate the data

and let you know tomorrow.

How many services calls did your people

attend for the new XKO-03 so far?

VP - Services Area Manager

Administration Scenario

I will get in touch with others on the Admin

team and let you know!

How many people did we have on the

field yesterday?

VP Administration Admin Manager

Marketing Scenario

VP - MarketingAll sales personnel/ Marketing Personnel

Seems good but I don’t have any concrete figure !

What is the market feedback to the discount

scheme which we launched?

The CEO / COO Dilemma

How do we plan and forecast when we don't have correct, timely data

with us?

Lack of data when you need it the most.

High levels of error when data collected ad-hoc.

Time lag in data / information reaching the decision makers.

Problems in monitoring the daily activity.

Forecasting/ planning suffers on account of non availability accurate

data .

Automation tools are expensive and cumbersome to use.

The Problems

Introducing iTrack

What is iTrack?

Collect grass-root level information from a distributed workforce using

tools as inexpensive an as easy to use as a mobile phones.

iTrack’s reminder service to ensure consistency

Verification and collation of information on-demand

Report collated information with ability to drill down

Rapid and accurate decision making

AXON

How iTrack works

iTrack Model Report

Value Delivered• Minimize cost of data collection• Reduce inventory cost• Increase employee productivity

Reduce operational cost

• Improve decision making via reduction in time lag in capturing data

• Improve demand projection• Capture Micro level information about buying behavior• Improve control on sales and distribution channel

Increase in revenue

• Regular update on performance • Improved communication with customers• Quicker response to Sales Team’s query

Better Sales Team satisfaction

• Automated data collection and dissemination• Collection at lowest point ( single level)• Standardization• Bird’s eye view through the summary reports• Customized reports based on preference

High quality of Data

Features-Benefits-Results

Features

• Cleans up and validates data• Support multiple mobile phones• Carrier independent• Customized report generation on a regular basis• Secure• ERP Integration• Multi mode delivery process

Benefits

• Access to widespread field force• Easy to implement• Single point data access• Historical data can be made available• Information is easily accessible• Improved Management

Results

• Faster response to business dynamics• Decrease in administrative costs• Increased revenue and profitability

Case Study1: FMCG Company

Business Problem

• Delay in getting sales data for planning

• Not able to track the productivity at individual level

Uses iTrack to

• Track sales person productivity on field

• Track sales by SKU from grass root level

• Communicating to the field force

Results

• Decreased time-to-report by weeks

• Increased depth of knowledge down to sales representative level

• Improved Inventory Management

• Increased Employee motivation

• Reduced Administrative costs

Case Study2 : Leading IT Vendor

Business Problem

• Increase sales using cell phone• To reduce call center operation

Uses iTrack to

• Manage customer queries• Decrease operational cost of existing call query handling process• Increase customer responsiveness

Results

• Reduction in call center operation• Increase in sales• Higher customer satisfaction• Increased productivity of representatives• Faster response time• Better human resource management

CL Infotech Pvt. Ltd.Prabal Bhargava+919620347107

prabal@clinf.com