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INFORMATION TECHNOLOGY
IN THE CLOUD
Windows Mac Tablet
• Attendees are in listen-only mode• This webinar is being recorded for future on-demand playback• Your participation represents acknowledgement that we are
recording• Tweet questions & comments to @WelchLLP
GROUND RULES
Karen Dickson, CPA, CADirector of Government Services & Senior [email protected]
PRESENTERS
FEATURING SPECIAL GUEST
Colin SmithPractice Lead, Microsoft Solutions PracticeCistel Technology [email protected]
• Why Cloud Computing?
• Types of clouds
• Service models
• Financial considerations
• Making the decision
• Measuring success
WHAT WILL BE COVERED
WHY CLOUD COMPUTING?
POLL: Are you using any Cloud Services in your business?
EXAMPLES OF CLOUD SERVICES
• Amazon’s EC2
• Youtube
• DropBox
• Salesforce.com
• Photoshop.com
• Microsoft Azure
• Gmail
• Google Office
• Office 365
• CRM Online
ESSENTIAL CHARACTERISTICS OF CLOUD COMPUTING
On-demandself-service
Broad network access
Resourcepooling
Rapid elasticity
Measured service
TYPES OF CLOUDS
Community Cloud
Public Cloud
Private Cloud
Hybrid Cloud
SERVICE MODELS
-
You Manage You Manage
Vendor Manages
You Manage
Vendor Manages
Platform(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Software(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Infrastructure(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
You Manage
Vendor Manages
On Premise
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
PIZZA SERVICE MODELSYou Manage You Manage
Vendor Manages
You Manage
Vendor Manages
Platform(as a Service)
Toppings
Tomato Sauce
Cheese
Fire
Oven
Pizza Dough
Dining Table
Electric / Gas
Soda
Software(as a Service)
Toppings
Tomato Sauce
Cheese
Fire
Oven
Pizza Dough
Dining Table
Electric / Gas
Soda
Infrastructure
(as a Service)
Toppings
Tomato Sauce
Cheese
Fire
Oven
Pizza Dough
Soda
Dining Table
Electric / Gas
You Manage
Vendor Manages
On Premise
Toppings
Tomato Sauce
Cheese
Fire
Oven
Pizza Dough
Soda
Dining Table
Electric / Gas
Made at home Pizza DeliveryTake & Bake Italian Restaurant
SERVICE MODELS
-
You Manage You Manage
Vendor Manages
You Manage
Vendor Manages
Platform(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Software(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Applications
Runtime
Data
Infrastructure(as a Service)
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
You Manage
Vendor Manages
On Premise
Storage
Servers
Networking
O/S
Middleware
Virtualization
Data
Applications
Runtime
POLL: Which Cloud Service Model is most appealing to your business?
1. Software as a Service (SaaS)2. Platform as a Service (PaaS)3. Infrastructure as a Service (IaaS)
CapEx vs. OpEx
Pricing
Challenges
FINANCIAL CONSIDERATIONS
$
CapEx vs OpEx
Fixed Costs (CapEx)
Variable Costs (OpEx)
Variable Costs (OpEx)Cloud
Classic
Workload
Cost
LOWER COST
Public Cloud
ClassicData Center
Utilization
Cost / Hour
$0.20
$0.05
25% 75%
Private Cloud
50%
Traditional Data Center Server Utilization is between 15-20%
Source: Gartner / SNIA
Source: EMC Cloud Infrastructure Group
Legacy ResourcesActual DemandCloud Resources
ELASTICITY
Time
Com
putin
g Re
sour
ces D
eman
d
Over Provisioned
Under Provisioned
Estimated Demand
SOME CHALLENGES TO ADDRESS• Jurisdiction (Data Sovereignty vs Data Residency) • Data Leak• Ownership
Security & Privacy
• PCI• SOX• PIPEDA
Regulatory Compliance
• Amazon and Microsoft have a 99.9% Uptime SLA• Network Latency / Q0SService Levels
• Vendor Lock in• LicensingOpen Standards
WHERE TO START
1. Low Risk Workloads
2. Net New Services
3. Mobility Services
4. Mature Service Offerings
BENEFITS SUMMARY
Scalability Fail Easy Implementation – Fail Fast
Improved Mobility Flexibility & Focus
IS ROI THE RIGHT WAY TO MEASURE CLOUD SUCCESS?
Is ROI ever the wrong way to measure success?• It can be tough to compare the ROI of legacy vs. cloud based solutions unless there is a parity relationship – if there is a
parity relationship why are you switching?• If you base IT decisions purely on a comparison of the ROI you will miss out on the non-ROI opportunities available?• Definitely do an ROI analysis but don’t forget the soft value
Measure success in terms of desired outcomes such as:• Increased mobility• Increased collaboration• Decreased time to market
Link success to existing business KPIs such as:• Average Revenue per User (ARPU)• Free Cash Flow (FCF)• Customer Acquisition• Solution Usage• Customer Satisfaction• User Satisfaction
Windows Mac Tablet
TWEET QUESTIONS AND COMMENTS TO @WELCHLLP
QUESTIONS
Karen Dickson, CPA, CADirector of Government Services & Senior [email protected]
ASK THE EXPERTS
FEATURING SPECIAL GUEST
Colin SmithPractice Lead, Microsoft Solutions PracticeCistel [email protected]
