MANAGEMENT

IMFORMATION

SYSTEM (JGB 20202)

• SYARIL ADZWAN

57275113628

• NUR FARHANA SAIDIN

57275113794

• NUR SHAZLINA YUSOFF

57275113513

NORYANTI HUSSIN

Prepared

For: MISS

UniKL MITEC ‘14

UniKL MITEC ‘14

Indah Water Konsortium, a company owned

by Minister of Finance Incorported.

Developing and maintaining a modern and

efficient sewerage system for all Malaysians.

Indah Water has taken over the sewerage

services from local authorities in all areas

except the States of Kelantan, Sabah,

Sarawak, Majlis Bandaraya Johor Bahru and

Majlis Perbandaran Pasir Gudang.

UniKL MITEC ‘14

UniKL MITEC ‘14

What is

TPS ?

UniKL MITEC ‘14

…

OBJECTIVE :

• To ease the customer to register rather that use

manual method

• To organize the data in effective @ efficient way

SCOPE :

Collect customer data

USER :

All possible customer

UniKL MITEC ‘14

..

STRENGHT

Easy to access & get

info about IWK after

register every time &

every way.

No need to manual

registration and can

save the time.

WEAKNESS

Hackers

Linkage of personal

data.

UniKL MITEC ‘14

UniKL MITEC ‘14

OBJECTIVE- To measure the satisfaction of the customer after

use the service.

- To plan the improvement structure in way to gain

high customer satisfaction.

SCOPE

Satisfaction of

customer from the

service given.

USER

All possible customer ,

developer &

contractor.

UniKL MITEC ‘14

STRENGHT

* Every customer can give their comment @

opinion @ recommendation toward the service.

* IWK can improve their service for the future goods.

WEAKNESS

* It actually hard to fulfill all requirement of

the user but IWK try to plan a strategies

improvement to solve it.

UniKL MITEC ‘14

UniKL MITEC ‘14

OBJECTIVE :

To give information

about latest tender

To offer training for

contractor

o SCOPE :

All of the contractor

about new tender

o USER :

Registered contractor

STRENGHT - contractor can find

a new project under

the IWK .

- prevent corruption

among employee &

contractor .

WEAKNESS

- Falsifying information

to obtain payment

claims .

UniKL MITEC ‘14

UniKL MITEC ‘14

…

HARDWARE

Dell Desktop

Personnel

Computer

HP Printer

Router

Memory :512MB

minimum,

SOFTWARE

OS : Window XP@

Window 7

JavaScript

Oracle ODBC driver

CMS Software

UniKL MITEC ‘14

UniKL MITEC ‘14

UniKL MITEC ‘14

VIDEO

UniKL MITEC ‘14

UNIVERSITI KUALA LUMPUR MALYSIAN INSTITUTE OF INDUSTRIAL TECNOLOGY (2014)