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International Legal Technology Association (ILTA) 2011 Annual Conference presentation by Biscom Legal Director Charlie Magliato who demonstrated Biscom's leading secure file transfer product for the legal industry.
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The Legal Industry’s Leading Ad-Hoc Secure File Transfer Solution
Biscom
Agenda
Legal Industry Trends Driving Secure File Transfer Adoption
SFT Critical Success Factors
Biscom in the Secure File Transfer Market
Biscom Secure File Transfer Overview/Demonstration
Legal Market Thought Leader
Active ILTA Sponsor
Regular ILTA Product Briefings
ILTA Roadshow Program
2011 ILTA Conference
Technology Demo Tract
CIO Forum Sponsor
Legal Industry Newsletter
Press Coverage
2011 CIO Forum
Legal Industry Growth Flat
IT Headcount Under Pressure
Alternative Fee Arrangements
Firms Reducing Costs and Increasing Efficiency
Clients Demanding Increased Data Security
Protecting Confidential Client DataReason for data leaks
“How well protected do you feel your company isagainst each of the following types of data leaks?”
Secure File Transfer Critical Success Factors
Meet Security and Compliance
100% User Adoption
Reduce Cost to Administer
Increase Attorney/Staff Productivity
Industry Leading Security
SS
Secure PackageFiles
FoldersMessage
Secure Reply
Authentication•Auto Registration•Activation•Second Level PW
Encryption•SSL128•AES256•Anti-Virus
Compliance•Transaction Logging•Compliance officer
Integration•Metadata mgmt•DLP
3 Tier Architecture
AmLaw 100 Firm650 attorney 100 firm
Issue
Required increased document exchange security
HIPPA Compliance Concern
Solution – Biscom
Strong recipient authentication
“The level of security (the previous) service offered, which allowed recipients to forward documents to another person or give someone unauthorized access, was a concern for the transmission of HIPAA data. Biscom’s security level is much more stringent.” Director, Practice & Project Services, AmLaw 100 Law Firm
User Adoption
Intuitive for internal and external users
Does not impact user behavior
Interoperates with best of breed legal applications
Document Management
Metadata cleansing
Data loss prevention
80 Attorney Washington DC Firm
Issue
Secure transfer of confidential employee data
Solution – Biscom
Rapid HR Department adoption
“You can securely send whatever confidential employee data you might have – addresses, social security numbers and compensation and benefit enrollment information – by simply clicking on a button in Outlook and pressing send.” Sharon Bovelle, Chief Human Resources Officer
Cost to Administer
Eliminates FTP account set up & permissions
Ends creation of physical media
Reduces help desk support
“Set it and Forget It”
450 Attorney Washington DC based firm
Issue:
Cost, complexity and security issues of FTP, email & Physical media
Solution – Biscom
Reduced file transfer costs
Improved security and staff productivity
“Before Biscom, the litigation team needed IT support for almost every transfer. Now attorneys and administrative staff are nearly self sufficient and require very little IT support…. we’ve seen a 50% reduction in the use of overnight courier services which results in a noticeable amount of cost savings.” Bob Lamy, CTO
Increase Attorney/Staff Productivity
No more hassles with email bounce backs
Real time verification of receipt
Non-repudiation of receipt
Bi-directional collaboration
150 Attorney Chicago based law firm
Issue:
Using E-mail for large file transfer
Solution – Biscom
Improved collaboration & firm image
Non-repudiation of receipt“It’s a frustratingly annoying process where you breakup information into smallerfiles and resend multiple e-mails due to a failed receipt. This process not only steals away valuable billing time, it diminishes the collaborative efforts with clients and understates the law firm’s robust technical expertise.” Joel Rothman, Partner
Biscom - The Legal Security Software Leader
Secures Transfer of Confidential Client DataProtect Your Firm from Unintended Employee Data Breaches
Meet Data Privacy Regulatory Compliance
Improves Efficiency & Reduces Cost of Document Exchange
Replace High Maintenance, Unsecure FTP
Offload Large Email Attachments
Reduce Courier/Overnight File Delivery
Eliminates need to deploy extranets
Facilitates collaboration with Clients and Outside Counsel
Highest certification for 5 consecutive years!
Biscom Secure File Transfer
Biscom, Inc. document delivery since 1986
Security division launched in 2003 as “intelligent” secure file transfer solution
Software-only architecture - no proprietary hardware required
Data secured “in transit “and “at rest” Platform neutral – Windows, Linux, VM Scalable “out of the box” and integrates with your
SAN/NAS storage Easy to use – no changes to user behavior Premise and cloud based deployment Precise auditing & transaction reporting
Key Features
Akin Gump Strauss Hauer &Feld
Biscom Leadership, Awards & Recognition
American Legal Technology Insider Legal Tech NewsletterPeer to Peer Magazine
Sean Doherty Review Legal Technology News The Legal Intelligencer
Three steps to deliver files securely
1. Your senders collect documents and files, and create a package in BDS
Your company – Internal Senders External Recipient
Web
Three steps to deliver files securely
1. Your senders collect documents and files, and create a package in BDS2. Your sender addresses the package and a notification email goes out to your
recipients
Your company – Internal Senders
Web
External Recipient
Three steps to deliver files securely
1. Your senders collect documents and files, and create a package in BDS2. Your sender addresses the package and a notification email goes out to your
recipients3. Recipients click the embedded link, authenticate, and download their files
Your company – Internal Senders
Web
External Recipient
How it works
Avoiding Large Email Attachments in Exchange1. Enterprise has established size limits and policies for email attachments
2. Policies based on attachment size, file type, or keyword for secure send
3. Direct Outlook integration, no Exchange connectors or gateways required
4. Re-routing attachments is transparent/seamless to the end user
Demonstration
Biscom Advanced Security
Secure Message
Secure Reply
AD Authentication
Anti-Virus/AES256 Encryption
Permanent Transaction Logging
3-tier Architecture
Compliance Role
DLP/Content Filtering
Performance
Upload Applet
No File Size Limit
Auto Restart
Strong Verification of Receipt
Outlook Integration
Email Body Sent as Secure or Notification Msg.
Optional Message
Physical Attachments in Stub
“Send Secure” Button
Deployment
Public-facing, no data stored
Business logic, no data stored
Data layer
Multiple deployment options:• Server-based (Windows or Linux)• VMware Appliance• Cloud
Optional personalized notification message
Email body sent as secure message
BDS OptionsOutlook Add-in
Optional Personal message
Automatic embedded link
Recipients receive an email notification containing an embedded link
View the secure message and download files
Delivery meta-data
Secure & Notification messages
Files to download
Reply securely from within delivery
Secure reply thread
Biscom maintains reply threads in delivery view
records secure & notification messages
Lists files included in delivery
Optional attachment of files
Stub Added to Sent Folder to Record Biscom Delivery
Biscom’s Web Interface
Select from global address book
Enter secure and notification messages
Upload files
Enter delivery options
Return on Investment
Reduce IT administration
Reduce media delivery costs
Email storage savings
Improve attorney/staff productivity
Establish competitive advantage
Improve firm image
Why Biscom
Thought leaders in legal secure file transfer
Robust security & technology
Simplest to use for attorneys and staff
Recognized for best secure collaboration
One time cost – no software annuity