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ILANTUS Password Express answers the need for a discrete password management tool that is as user-friendly as it is secure. It is the only solution of its kind that handles self-service password management and password synchronization. The full featured, user-friendly Password Express is invaluable to any BPO company seeking to save lacs of rupees by increasing agents’ productivity and reducing help desk costs.
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PASSWORD EXPRESS©
FOR BPO
PASSWORD MANAGEMENT
ILANTUS Password Express answers the need for a discrete password management tool that is as user-friendly as it is secure. It is the only solution of its kind that handles self-service password management and password synchronization. The full featured, user-friendly Password Express is invaluable to any BPO company seeking to save lacs of rupees by increasing agents’ productivity and reducing help desk costs.
A SELF-SERVICE SOLUTION
Password Express can be easily accessed by agents from any web-enabled device and it enables the enterprise to maintain rigorous password policies without the fear of driving up service desk operating costs.
Windows lockouts are easily resolved with Password Express allowing passwords to be reset from the logon screen, even when the agent is locked out of Windows workstations. Password-related issues can be resolved in minutes rather than hours and without service desk intervention. Ease-of-use and a familiar interface eliminate training and
results in rapid adoption by agents, service desk personnel, and administrators.
PASSWORD SYNCHRONIZATION
Password Express delivers automated synchronization with over 100 target applications and platforms. Systems and applications with divergent password rules can now be seamlessly integrated into a single password policy consistently applied across the enterprise. Password Express enables easy integration with a wide range of platforms and applications.
SECURITY
Password Express enables organizations to strengthen password policies with knowledge-based authentication functionality. Challenge questions authenticate an agent’s identity prior to beginning any password management activity. Responses to challenge questions are kept secret and are only known by the agent. Questions can be customized and configured to conform to security policies.
Ease of Use for BPO Self Service – users manage
resets, account lockouts, and challenge question setup.
BYOD - securely access
password management from anywhere, at any time, on any Web-enabled device.
Windows Lockout - reset
passwords from the logon screen itself, even when locked out of XP, Vista or Windows 7 workstations.
Intuitive UI – familiar
interface ensures quick adoption.
Multi‐Factor Authentication
Password Express features multi-factor authentication, an option that can be role based to meet the enterprise security requirements and adds another level of authentication increasing password security and improving authentication strength.
COMPLIANCE AND REPORTS
Password Express provides comprehensive audit trails through enterprise-wide oversight of all password management activities. Audit logs integrate with popular log management and Security Information and Event Management (SIEM) systems. Password Express reports comply with various regulatory requirements and deliver comprehensive audit trails.
COST EFFECTIVE
Password Express significantly reduces up-front investment and meets enterprise business and financial requirements with flexible deployment options for fast, easy, cost effective implementation and agent adoption. Password Express is scalable and adaptable to meet diverse enterprise infrastructures and business needs.
ILANTUS Password Express enables BPOs with self-service password management and password synchronization for reduced sign-on, delivering increased agent productivity and reduced Help Desk IT costs.
Security Features Enables rigorous password
policies without increasing service desk costs or frustrating end users.
Automatically enforces pre-
established password policies (entropy, aging, history).
Enables a single password policy
to be applied consistently across the enterprise.
Knowledge-based methods
ensure strict authentication. Cloud-based access
vulnerabilities are mitigated; enterprise credentials are never compromised.
Comprehensive enterprise
oversight of all password management activities.
ILANTUS Technologies
+91 80 66739600 [email protected]
www.ilantus.com
Gartner, Inc. Cool Vendors in India, 2012 written by analysts Asheesh Raina, Arup Roy, Biswajeet Mahapatra, Anshul Gupta and published 19 April 2012. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
© 2013 ILANTUS Technologies. All rights reserved. ILANTUS, Sign On Express and Password Express are registered trademarks, trademarks or servicemarks of ILANTUS Technologies. All other product and service names mentioned are the trademarks of their respective companies. PXPB-BPO_v1_19-5-13
