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© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 1
Fueling the Innovation Engine
DET/CHE 26 2011
Ian TempleDirector Higher EducationCisco
December 01, 2011
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 2
Who is Cisco?
Is this us?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 3
Or this?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 4
Or this?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 5Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 5
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We are this...
One teacher, many classrooms, global delivery
Content-intensive Video-intensiveCollaborative
PlatformsLocationIndependent
DeviceIndependent
Wired and wireless…bricks and mortar
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 6
Know we’re living in interesting times
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 7
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 8
The classroom hasn’t changed
Formal classroom hours
Auditory-visual modality
Curriculum presented using textbooks (often with old material)
Teacher-centered instruction
Information presented in the classroom was absolute
1800’s
Early 1900’s1930’s1940’s1950’s1960’s1970’s1980’s1990’s
2006
100+ years
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 9
But the world hasExpression
Publication
Profession
Opinion
Detail
s
ReputationHobby
Certificates
Purchase
Know
ledge
Avatars
Audience
What I share
Where I work
What‘s said about me
Wha
t I lik
e
How and where
to join me Who can certify
my identity
What and how I buy
Wha
t I kn
ow
What represent meWhat I sayWho I know
What interests me
FOAF
iViva
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 10
CarlotaPerez
Carlota Perez Model
The Five Great TechnologyRevolutions of “Modern Times”The Five Great TechnologyRevolutions of “Modern Times”
Age of IT and the Internet
Industrial Revolution
Age of Steam and Railways
Age ofSteel
Age of Oil and the Automobile
17711771 18301830 18751875 19081908 19711971 2030?2030?2011
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 11
Structural transformation underway
COMMUNICATIONS HEALTHCARE GOVERNMENT
EDUCATION FINANCE ENERGY
RETAIL
MANUFACTURING
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 12
Broadband is a driver of change
The World BankEconomic Impacts of Broadband, June
2009
A 10 percent increase in high-speed Internet access
increases economic growth by 1.3 percent…
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 13
The network is increasingly the platform for so many aspects of our lives
The Network Is the Platform
Consumer
Video
Security
Networked Home
Industrial(Internet of
Things)
EducationReal Estate
Physical SecurityTransportation, Utilities, Healthcare
Government
Business
Wireless
Storage
Voice
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 14
Three main drivers of change
Video Mobility Cloud
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 15
Technology is at a turning point
Transformed the Internet through Transformed the Internet through
Sound, Graphics, Music and VideoSound, Graphics, Music and Video
Technology is starting to adapt to the people who use it, rather than people adapting to technology.
StudentLibrary
Periodicals
Radio & TV
Telephone
Classroom Lecture
Museum
As world has changed, so has learner’s
Learner
Learner GPS to meeting
International newspaper feed
Second Life museum tour
vBlog
Botany community Fauna
community
Primate community
National museumvirtual collection
iTunes U podcast
International library virtual collection
Museum virtual tour Museum click-to-talkTelePresence
session
Chemistry community
Chemistry club
Classroom lecture
National newspaper feed
with TA
Chemistbroadcast session
Virtual lab
IMscientist
Expertblog
Class lecture VODExpert
Website
Video phone call
RSS
Open courseware
Government research organization
Game
Newsletter
The learning nervous system today
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 18
Horizon report 2011 – key trends
Abundance of resources and relationships made accessible via the Internet is challenging us to revisit our roles as educators in sense-making, coaching, and credentialing
Students expect to be able to work, learn and study whenever, wherever
The work world is more collaborative, giving rise to reflection about the way student projects are structured.
Technologies are increasingly cloud-based, thus our notions of IT support are more decentralized
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 19
What do we do…how do we get there?
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 20
To compete in the global economy you need three things…
And a Good Internet Connection
A Good Education
A Good Idea
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 21
What This Means for Educators
Rising ExpectationsStudents demand personalized, on-demand service they are used to in their personal lives
Innovation EverywhereInnovation can come from ANYwhere, ANYone, at ANY time … your faculty, your students, your partners and your community
Market Velocity and Volatility Technology is enabling new competitors and learning models that reward speed and agility
Financial PressuresEver greater demand for quality learning at a lower cost
Driven by Human
Engagement
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 22
Harnessing the Power of Participation
Forward-thinking institutions are bringing together faculty, staff, students, community members, partners and other key
constituents to participate in every aspect of learning.
Students
Faculty Staff Research Community Partners Campuses
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 23
Start with infrastructure
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 24
Enables next-generation learning driven by...
Networking
Video
Collaboration
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 25Cisco Confidential© 2011 Cisco and/or its affiliates. All rights reserved. 25
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What does next-gen learning look like?
One teacher, many classrooms, global delivery
Content-intensive Video-intensiveCollaborative
PlatformsLocationIndependent
DeviceIndependent
Wired and wireless, bricks and mortar
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 26
Student-centric approach
Cafeteria / Gym
Video and WebTV
Virtual classroom
Collaborative Tools
Outdoor campus
Mobility
Campus entrance
Digital Signage
Library
Bricks-and-mortar and
digital Resources
Training classroom
Telepresence
Cloud
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 27
1% 77% 70
17% 169
2% 23
7% 70
5% 44
19% 190
7% 72
17% 168
17% 166
Source: AME, jzinn_v2, Snapshot as of January 31, 2011
100% # of Students in thousands 1,000% of Worldwide Total as of January 31, 2011
Students by Region (1,000,000 Students)
Cisco hosts world’s largest classroom1 million students engaged
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 28
Cisco Networking Academy
World’s Largest Classroom Campaign
1 million students engaged in learning this year
4 million students touched by the program to date
10 thousand academies operating in 165 countries
1 million online assessments delivered monthly
100 million online assessments delivered to date
170 thousand Facebook fans and growing daily
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 29
Networking Academy: Innovations in teaching and learning
Virtualization/simulation
Passport21 to Entrepreneurship
provides entrepreneurship
education through a series of case studies,
and Cisco Packet Tracer activities that expose students to
critical business and financial skills
Gaming in Education
The Cisco Aspire game utilizes
realistic scenarios to help students
prepare for diverse career opportunities in the 21st century
Social Media asa Learning Tool
By connecting with others using
Facebook, Twitter, and Academy NetSpace,
students continue learning outside of the
classroom.
Formative Assessments
Online assessments provide immediate,
interactive feedback on students’ strengths and
weaknesses while collecting data from
academies worldwide for analysis and improvements
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 30
A next-gen collaboration platform
Open Standards & APIs to Integrate with
Business Systems
Out-of-Box Enterprise Social Software for the
Desktop & Mobile Devices
Built-In Integrationto Real-Time
Communications
Built-In Integration with Content/Document
Management Systems
Cisco Quad
Social Content/Documents
Business Process Communications
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 31
Complex, comprehensive, collaborative
Content Management
Social Tagging
People, Communities,
Information, Search
Click to: Call, IM, Meet
PersonalDashboard
DirectoryProfile
Blogs, Wikis,Forums
Video
CommunityTeam Space
UC-EnabledBrowser
Policy andSecurity Micro-Blogging
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 32
Tecnológico de Monterrey
The Tec de Monterrey beams real-time, two-way video to campuses across Mexico, Latin America, North America, and Europe
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 33
Duke: dynamic, group-based learning
• TelePresence lecture halls break down barriers
• Classes automatically transcoded and transcribed
• Quad collaboration space• IT allows Duke to scale MBA
programs across globe
“Duke is a place that gets it. It understands the way modern technology, infused with real substance, can make a real difference
for how education happens or how research happens.”Peter Lange, Provost, Duke University
Technology as Enabler
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 34
West Texas A&M: pervasive video
“Our students today want a different type of technology in their classroom. They not only want it, in some cases they demand it.”
Dr. DeArno DeArmond Assistant Professor of Finance
All Video, All the Time• On the Web• In the learning
management systems• Via video portals• Via digital signage• In video-enabled smart
classrooms• Cisco MXE makes video
accessible to any device
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 35
One Visionfor Future
Leaders / CampusAdministration CIO / IT
Deans / Faculty
Intersection to K-12, Community Colleges, and City & County Leaders
Stakeholder alignment critical
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 36
Big challenges, huge opportunities
• Each of you can both drive and benefit from technology-driven transformation
• The right policies and technologies today can give you a competitive edge tomorrow
Universities worldwide are finding they need to get on the train… or be run over by it.
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 37
Five actions you can take today
1. Revisit the definition of ‘classroom’
2. Assess your infrastructure
3. Review your policies and procedures to ensure they support Next-Gen learning
4. Partner with industry to prepare graduates for 21st Century professions
5. Connect vision, strategy, execution, and metrics
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 38
© 2006 Cisco Systems, Inc. All rights reserved. Cisco Confidential13057_10_2006 39