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1© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP and Linux DistributionsBruno Cornec, HP EMEA Open Source and Linux Profession Lead
March, 2013
2© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing Myself● Software engineering and Unices since 1988
– Mostly Configuration Management Systems (CMS), Build systems, quality tools, on multiple commercial Unix systems
– Discover Open Source & Linux (OSL) & first contributions in 1993
– Full time on OSL since 1995, first as HP reseller then @HP
● Currently:– Master Technology Architect on OSL for the HP/Intel Solution Center, Grenoble
– OSL HP Advocate
– EMEA OSL HP Profession Lead
– Solutions Linux Conference and OWF board member
– MondoRescue, Dploy.org, Project-Builder.org Project Lead
– LinuxCOE, mrepo, tellico, rinse, fossology, collectl contributor
– FOSSBazaar and OSL Governance enthusiast
– Mandriva, Mageia, Fedora packager
3© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP: Leading innovation for more than 75 years
1968Programmable desktop calculator
2005 Virus throttle
1986 3D graphics workstations
1986 Commercialized RISC chips
1972 Pocket scientific calculator
1975Standard for interface bus
1984 Inkjet printer
1980 Office laser printer
1980 64-channel ultrasound
1989 Digital data storage drive
1964Cesium-beam atomic clock
1999 Molecular logic gate
1994 64-bit architecture
2001 Utility data center
2003 Smart cooling
1966Light emitting diode (LED)
2007 FOSSology
2013 Moonshot
2002 Rewritable DVD for standard players
1963Frequency synthesizer
1956Oscilloscope
1951High-speed frequency counter
1942High-reliability voltmeter
1939Company foundingResistance capacitance audio oscillator
2011 MagCloud
20113D Photon Engine
2010OpenStack Foundation
1995 Linux on 64-bit architecture
4© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing HP: the most comprenhensive IT company
Printing
Services
Enterprise Servers, Storage & Networking
3%HP Financial Services & Corp. Investments
29%
28%
17%
U.S. 35%Canada/Latin America 10%
45% 36%
19% 3% Software
20%
Personal Systems
FY12 net revenue: $120.4 BBy segment(1) By region
Americas
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
EMEA
Asia Pacific
5© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing HP: the most comprenhensive IT company
Printing
Services
Enterprise Servers, Storage & Networking
3%HP Financial Services & Corp. Investments
29%
28%
17%
3% Software
20%
Personal Systems
FY12 net revenue: $120.4 BBy segment(1)
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
66 % of revenue coming from HP hardware products
– Servers (From 1 to 32 sockets - 3 archs: x86, ia64, ARM – 5 OSes: Windows, Linux, HP-UX, OpenVMS, Non-Stop)
– PCs (2 ranges: consumer, enterprise – 4 OSes: Windows, Linux, ChromeOS),
– Tablets (2 ranges: consumer, enterprise – 2 OSes: Windows, Android)
– Printers (Laserjet, Deskjet, DesignJet)
– Storage (MSA, EVA, 3Par, XP, ...)
– Network (Procurve, 3Com)
6© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing HP: the most comprenhensive IT company
Printing
Services
Enterprise Servers, Storage & Networking
3%HP Financial Services & Corp. Investments
29%
28%
17%
3% Software
20%
Personal Systems
FY12 net revenue: $120.4 BBy segment(1)
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
– Commercial software (multiple OSes supported, including Linux). Provides specific features or fill various niche areas. What brings the 3%.
– Free of charge software (multiple OSes supported, including Linux) – Difficult to Open Source due to Hardwar features exposure
– Open Source Software (multiple OSes supported, including Linux). Kernel drivers, MC Linux, FOSSology, Apache projects, OpenStack, ...
7© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Introducing HP: the most comprenhensive IT company
Printing
Services
Enterprise Servers, Storage & Networking
3%HP Financial Services & Corp. Investments
29%
28%
17%
3% Software
20%
Personal Systems
FY12 net revenue: $120.4 BBy segment(1)
1. Revenue mix calculated based on total segments, which excludes eliminations and other items not included in segment results.
– Consulting– Support– Managed– 6500 trained
professionals on OSL (5500 in the OSL Profession !)
8© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
A New Style of IT is emerging…
Client / Server
PCs
Transactional Systems
New Style of IT
Cloud
Mobility Big Data
Social
9© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
A New Style of IT is emerging…
Client / Server
PCs
Transactional Systems
Cloud
Mobility Big Data
Social
Comprehensive Solutions
…that bridge from the past to the future
…and integrate across platforms
Hardware Software Services
10© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
A New Style of IT is emerging…
Client / Server
PCs
Transactional Systems
Cloud
Mobility Big Data
Social
Comprehensive Solutions
…that bridge from the past to the future
…and integrate across platforms
Hardware Software Services
12© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Innovating far into the future
Breaking new ground in how data is analyzed, visualized and converted into actionable
intelligence
Replacing existing computing technologies with massive
universal main memory
Creating breakthrough advances in photonics for transmitting data
via light not copper
13© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP's commitment to Open Source
14© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP's strategy on Open Source & Linux (OSL)HP enables end to end solutionsSupport OSL with as many HP deliverables as possibleImprove the OSL ecosystem with partners to deliver end to end solutions
HP promotes freedom of choiceOpenness in support offeringsCustomers can support themselves or pay support providersFollow or fork if upstream unacceptable
HP establishes legal comfort OSL Governance since 2000 (OSRB, FOSSology, FOSSBazaar, SPDX, indemnification back in 2003)Fight licenses proliferation using existing ones (GPLv3 contributions)Helped build the Linux and OpenStack Foundations
HP differentiatesOSL Communities relationships. Influence with respect of their values and contributor expectations. Intimate expertise. E.g. 170 years of cumulated experience in Linux kernel. 6500+ specialists.
15© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP's commitments on Open Source & Linux (OSL)HP consumes OSLIn IT: Apache, Bind (100), DHCP, NTP, Clustered OpenLDAP (15) + perl customization, Postfix (6+TB/year), Linux, Sympa, Wordpress, LinuxCOE, Pligg, …
In products: printers, software, servers, TV, ...
HP's commitment to OSL communitiesHP's contributions to Squid, Samba, Apache, Linux Kernel, OpenStack...
HP's leadership in some flagship communities (2 Debian Project Leaders, OpenwebOS, OpenStack, hplip, LinuxCOE, FOSSology, FOSSBazaar, MondoRescue, Project-Builder.org, Shorewall, Seagull, OpenSSI, Lustre, Linux ia64, AdvFS, handhelds.org)
HP's direct support to communities: Kernel summit, OWF, LinuxCon, LCA, DebConf, X.org summit, GUADEC, KDE summit – ProLiants runs kernel.org, debian.org - helps LI, FSF, Linux Foundation, OSI, OSDL, ...
http://opensource.hp.com
16© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
LicensesLicenses CommunityCommunity MethodologyMethodology
•You can use all three as a competitive advantageYou can use all three as a competitive advantage•The business model shifts to subscriptions and supportThe business model shifts to subscriptions and support•The more you get involved, the more you can influence/controlThe more you get involved, the more you can influence/control
Almost 60 licenses todaySome require that code changes be returned to the community at largeThese are called copyleft or reciprocalThey are not viralThis requirement is what makes the methodology workOther licenses are similar to the public domain and have few requirementsCopyrights are still a core foundational element of all open source licenses
Any collection of developers with a common interestHistorically made up of free agentsIncreasingly funded by large companies sharing development costsGovernments and academia also contributing at an increasing pace
Communal, shared developmentVarious projects each with their own subcultureGovernance models vary widely, some autocratic, others consensus basedVery few roadmaps, but some projects are starting to publish themInfluence and control is achieved by being integrated & involvedIndividuals are largely in control, not companies
Open Source is “3 things”
17© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Open Source Governance IPTools Agents:
License analysis Source code reuse Linux kernel taint analysis LSB compliance (conceptual)
Code repository (in development) Meta data (in development) OSRB portal / proposal tracking
system
Best Practices (HP internally-developed)
• Defined and communicated corporate-wide policies (training, awareness & knowledge base)
• Open Source Program OfficeCentral place where all open source activities are understood for consistent communication inside/outside the company. Reponsible of http://opensource.hp.com and HP's promotion.
• Open Source Review BoardCore Governance process evolving throughout years, controlled by a virtual team of Open Source experts.Control FOSS used, delivered, shipped, new FOSS products, employee contributions, ...
• Open Source Policy Manual
• Legal FOSS expertise
18© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant and Linux distribution support
19© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP has led Linux server market for more than a decade
LinuxCOE
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20
Linux from HP supports greater choice
Community Linux Performs sanity tests of community
Linux distributions with several ProLiant servers
Supports ProLiant server hardware Offers the ProLiant Support Pack “as is” Directs software issues to community
resources and supports the community
Commercial Linux Tests commercial Linux distribution early
and often (with beta OS, new hardware) Enables commercial distribution near launch
date of new ProLiant hardware Obtains Linux vendor certification for
representative ProLiant servers Provides support for ProLiant Support Pack
HP provides support Partner provides support Community provides support
http://communitylinux.orghttp://www.hp.com/go/rhelhttp://www.hp.com/go/sles
http://www.hp.com/go/ubuntuhttp://www.hp.com/go/oel
21© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux
Single Point for HP ProLiant deliverablesCertification matrices
Drivers
White Papers
Solutions
Support
22© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant Linux portal : http://www.hp.com/go/proliantlinux
HP / OSSI / Bruno Cornec23
The Open Source Solutions Initiative
»Customers are highly interested in Open Source Solutions (cost + control)
»Red Hat is the leader in Open Source and first company reaching 1B$ of Open Source revenue
»HP #1 in Linux server market share,$13.9B cumulative server revenues; 3.2M servers sold
»Intel is in the second company contributing to the Linux Kernel
…more information available at http://www.hpintelco.net/hp-intel-redhat.htm
Drive awareness and adoption of Intel, HP and Red Hat solutions as the highest value platform for today's + tomorrow's enterprise solutions
● Executive briefings and discovery sessions
● Open Source workshops
● Innovative Solutions
● Proof-of-Concepts
24© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant differentiators
25© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant insight Ligths-Out (iLO)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26
Powerful integrated solutions
iLO and Linux
ILO access through• SSH/SMASH• IPMI• HP CLI tools• Web interface• From Linux with hpilo• Exposes monitoring
details via SNMP
27© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant Software Depot Repository (SDR)
28© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Welcome to HP's SDR
Who HP ProLiant Linux R&D Team
What Drivers, utilities, agents and tools for HP ProLiant Linux Systems
When Updated when new hardware or Linux distributions are released
Where http://downloads.linux.hp.com/SDR
How Install packages using yum, apt, zypper
Why Extra functionality specifically designed for HP ProLiant hardware
How much Free of charge (not Free,Open Source Software)
29© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Software Delivery Repository
SDR structure regular expression:http://downloads.linux.hp.com/SDR/downloads/[SPP|MCP|Extras|FW]/[rhel|suse|centos|ubuntu|asianux|opensuse|oracle]/[pool/non-free/*.deb]|[<distversion>/<arch>/current/*.rpm]
http://downloads.linux.hp.com/SDR
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.30
HP Management Component Pack for ProLiant (MCP)Bundle of HP Provided value add tools for ProLIantContains HP tools and utilities (no drivers – cf: SPP)Available as individual Linux packages from the MCP SDR repositorySpecifically for community supported distributions
Provides the following features:● System Health Monitor (thermal, environmental, electrical, system components)● SNMP MIBs and configuration script● Automatic Server Recovery (ASR) Daemon and Events● Advanced Systems Management (ASM) Controller communication + CLI (hpasmcli)● Pre-failure warranty on CPUs and memory and diagnostics tool (hpdiags)● Access to the Integrated Management Log (IML) (hplog)● Control Unit ID (hpuid) management● Smart Array configuration tool (hpacucli)● iLO configuration tool (hponcfg)● Optionally a Web interface for all these aspects
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31
HP Service Pack for ProLiant (SPP)Bundle of all HP Provided value add for ProLIantContains what the MCP providesContains HP firmware, driver updates (when needed) and additional utilitiesAvailable as individual Linux packages from the SPP SDR repositoryAvailable as Bootable DVD ISO image for convenient all-in-one deliverySpecifically for enterprise supported distributions
Provides the following features: ● Version control Agent (hp-vca)● HP Smart Update Manager (hp-sum)
● automate hardware update● perform comparison between
provided/installed/available firmware● Additional drivers for recent servers or bug fixes
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.32
HP ProLiant Linux Software Stack
cciss / hpsaDriver
hpacucli
cpqacuxe
Smart Array ILO
hpilo
hp-smh / hp-smh-templates
Upstream HP component
SDR HP MCP component
fibreutils / hp-fc-enablement
hp-vca
hponcfg hp-health / hp-ams /hpdiags / hp-snmp-agents
hp-sum
Pkg
UI
hp-scripting-tools
hpwdt
FWMonitoring BIOS
qla2xxxlpfc
hpacucli hpacuscripting
hp_rescanlssd / lssg
hponcfghpasmcli / hploghpdiags / hpuid
CLI hp-conrephpsum/ hp-fm
FC NIC
bnx / mlnxigb / e1000
hpsum / hp-fm
SDR HP Extras/FW component
SDR HP SPP component
FW CPxxx.scexe CPx.scexe CPxxx.scexe CPxxx.scexe CPxxx.scexe
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.33
Installing packages from SDRPoint your host to the HP Software Depot Repository (SDR)
# wget http://downloads.linux.hp.com/SDR/downloads/bootstrap.sh# sh ./bootstrap.sh ManagementComponentPack|ServicePackforProliant|Extras|FW
Update repositories (deb)
# apt-get update
Update repositories (rpm)
# yum|zypper update
Install updated drivers (deb)
# apt-get install hp-e10000 hp-tg3
Install updated drivers (rpm)
# yum|zypper install hp-e10000 hp-tg3
Install new software agents (deb)
# apt-get install hpacucli hponcfg
Install new software agents (rpm)
# yum|zypper install hpacucli hponcfg
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.34
Command example : hpacucliDisplays most Smart Array RAID controller parameters and allow to modify most
Show all Smart Array Controllers# hpacucli ctrl all showSmart Array P410i in Slot 0 (Embedded) (sn: 50014380059CCD00)
Show detail of the embedded Smart Array Controller# hpacucli ctrl slot=0 show detailSmart Array P410i in Slot 0 (Embedded) Slot: 0 Serial Number: 50014380059CCD00 Cache Serial Number: PAAVP9SXTPGU RAID 6 (ADG) Status: Disabled Controller Status: OK Hardware Revision: C Firmware Version: 5.12 […] Cache Ratio: 25% Read / 75% Write […] Total Cache Size: 512 MB Total Cache Memory Available: 400 MB
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.35
HP Smart Update Manager
36© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Smart Start Scripting Toolkit
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.37
HP Smart Start Scripting Toolkit (SSSTK)
Bundle of optional HP tools for ProLIantContains HP utilities to automate Hardware configuration of HP ProLiant ServersAvailable as individual Linux packages with dependencies for use with the native distribution update manager (yum, yast, apt-get) from the Extras SDR repositorySSSTK captures iLO, BIOS and RAID Firmware configurations on a master server and is able to redeploy these configuration on a bare metal target machine in an unattended manner.This toolkit is designed to be customized by experienced IT administrators, familiar with scripting under Linux and ProLiant servers.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.38
HP SSSTK in action
Capture/Create serverconfigurations (iLO, BIOS,
& SA). Create scriptsBootable CD or
over the Network install
HW conf + Install OS fromCD or Network Share
11 22 33
server data file
options data file
Script File
PXE bootCD boot
USB boot
Setup InstallationServer
Configure PXE, TFTP, DHCP, DDNS, NFSConfigure SSSTK
Load OS bits
Bundle of optional HP tools for ProLIantHP utilities to automate HW configuration of HP ProLiant ServersAvailable as individual Linux packages usable with the SDR repo
39© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PUSK Choices› The HP ProLiant USB setup key (PUSK) is a set of tools working together with the HP
Smart Start Scripting Tool Kit (SSSTK) and HP Software Depot Repository (SDR) to create a bootable USB key to easily and automatically capture and deploy BIOS, RAID and iLO configurations on HP ProLiant servers.
› The PUSK allows to easily modify configuration on site, while also storing logs of the setup run.
› The PUSK is easily mountable from both a Windows (operator machine) or a Linux (deployed server) environment using a VFAT FS.
› The PUSK is built from a master machine using the running distribution (RHEL 6 for now) and the HP SDR.
› The PUSK provides 1 simple text based config file which has to be configured for iLO setup (IP conf, License, Password).
› The other extracted configurations are also modifiable in XML format, as well as the boot configuration done with syslinux.
40© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP ProLiant Firmware management new approach
No one buys a server to update firmware !
41© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Today's approach: scexe● Advantages:
● scexe == Self extracting zip file, relatively easy to handle● Stable : developed over 10 years ago (but hasn’t changed much, no real resources
around the techno)● Provides online Linux firmware update
● Drawbacks :● Proprietary package format● No repository management (yum/apt/...)● No dependency management (wrt dynamic library needed)● No signature support● Difficult or impossible to script
42© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
New approach: using packages ? ● Drawbacks :
● Linux packages (RPM/DEB) designed for installing software, not firmware● Unrelated to firmware state (pkg installed but FW not)● Querying the package manager tells us about the package, not the firmware
● Solution :● Decoupling FW handling and FW flashing● Packages (RPM/DEB) used to deliver the firmware (thus repo, deps, signature, …)● Light weight tool, doing 1 thing well, to apply the firmware● Future hp-sum integration
● Advantages :● Standard and open process (using usual tools at distribution level)● CLI und UI integration without effort nor specificity● Scripting and installation server easy integration● Security embedded (rpm -V, signature)
43© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.43
YUM
Internet (SDR)
HP ProLiant DL580 G7
How does it work ?RPM
# ./bootstrap.sh ProLiant-FW# ./bootstrap.sh Extras
# yum groupinstall "HP ProLiant DL580 G7"
# hp-fm upgrade
44© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Services differentiators
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.45
Uniform coverage. Flexible options. Linux from HP is better supported
Proactive 241Support plusSoftware support
•Rights to new versions•Product and document updates
•Incident and unlimited•Software tech assistance•2 hour response
•Hardware 4 hour response •Software tech•assistance•2 hour response•13x5 or 24x7 coverage
•Hardware 4 hour response •Software tech•assistance•2 hour response•Service account manager•Support planning•System Health Check•Remote diagnosis•24x7 coverage
Named tech •Account team•Support planning•Proactive services•Change management •6 hour CTR Hardware•Software tech assistance•Immediate response for critical problems•Remote diagnosis •24x7 coverage
Software updates Critical
•~99% of all calls resolved by HP•73,000 service partners•6500 Linux-trained professionals•112 response centers worldwide •2 hour response •1 phone number
46© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Comprehensive HP Linux Services•Mission critical support•Proactive planning & assistance•Reactive multi-vendor hardware &
software support
•Linux education & industry (LPI) certification
•Integration services•Onsite installation•Data center services
•Planning, implementation, staffing, and ongoing operations
•Database apps•Financial services•HPTC•Telco•Web infrastructure
HP’s Linux support services rated
“Best Value” byNetwork Computing
SupportManaged Services
Porting & Migration
Architecting
ConsultingProject Management
Deployment
Training
•Single point of accountability
•Solution design & implementation
•OS application porting & migration
Project Management &
Solution Integration
6,500 Trained HP Linux Professionals
47© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
47 April 5, 2013
Without HP Factory Express With HP Factory Express
Faster time to solution
Free up valuable IT resources
Maximize your IT investment
HP Factory Express is here to help with Linux
48© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP provides comprehensive support servicesFlexible options. Uniform coverage.
Support PlusHW 4 hr response Software techassistance2 hr response13x5 or 24x7 coverage
Mission Critical
Named tech •account team•Support planning•Proactive services•Change management •6 hr CTR HW•Software tech assistance•Immediate response for critical problems•Remote diagnosis •24x7 coverage
Software Support•Incident and unlimited•Software tech assistance•2 hr response
Proactive 24•HW 4 hr response •Software tech•assistance•2 hr response•Service account manager•Support planning•System Health Check•Remote diagnosis•24x7 coverage
Software UpdatesRights to new versionsProduct & document updates
http://www.hp.com/services/linux
HP is the single point of accountability and sourcing for Linux solutions in heterogeneous multi-technology, multi-vendor environment with support for many ISVs including Red Hat and Novell
49© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
What about PCs ?
Let's talk !
50© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Find out more on HP value add around Open Source & Linux
51© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Some reference sites :› Portal: http://www.hp.com/go/proliantlinux › Certification: http://h18004.www1.hp.com/products/servers/linux/hplinuxcert.html› RHEL on ProLiant : http://www.hp.com/go/rhel› Service Pack for ProLiant : http://www.hp.com/go/spp› Insight Foundation: http://www.hp.com/go/foundation › SDR: http://downloads.linux.hp.com/SDR/› SSSTK: http://www.hp.com/servers/sstoolkit › PUSK: http://pusk.project-builder.org/browser/0.9.6› Project Builder: http://www.project-builder.org› Dracut: https://dracut.wiki.kernel.org/
References
52© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
”Changes are never easy to make. There is comfort and safety in tradition, but change must come, no matter how painful or expensive it may be.”
Bill Hewlett
Open Source and Linux Technology Architect
http://www.hp.com/linuxhttp://opensource.hp.com
Thanks goes to:Linus Torvalds, Richard Stallman, Eric Raymond, Nat Makarevitch, René Cougnenc, Eric Dumas, Rémy Card, Bdale Garbee, Bryan Gartner, Craig Lamparter, Lee Mayes, Gallig Renaud, Andree Leidenfrost, Phil Robb, Bob Gobeille, Martin Michlmayr among others, for their work and devotion to the Open Source Software cause... and my family for their patience :-)
Contact - Thanks
53© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank you