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  • 1. Doing Business in IndiaThe Big Picture A Bankers PerspectiveUS India Business SummitNovember 29, 2006 Dr. Anil K KhandelwalChairman & Managing Director Bank of Baroda May 5, 2009 US India Business Summit, 20061

2. Indian Economy A Snapshot One of the fastest growing in the world Consumption growth fuelling economic growth consumption expenditure forming 78% of GDP Services sector contributing over 60% to GDP Emerging as ahub of manufacturing excellence. new growth engines of Indian economy include IT, ITes, pharmaceuticals, bio- technology, nano technology, agri. businesses Where forces of competition are at work Innovation driving enterprises Economic reforms well on course entering second phase May 5, 2009 US India Business Summit, 20062 3. Indian Economy A Snapshot Inclusive growth occupying central place High untapped potential in rural / agri - economy Indian companies on acquiring spree and going global Indian companies pursuing global best practices and producing world-class managers May 5, 2009US India Business Summit, 20063 4. Improved Ranking on Business Front World Bank IFC Report on Doing Business in Indiafor 2007 has given a higher rank to India comparedto last year because : - India has cut the time to start a business from 71 to 25 days- Reduced the Corporate Income Tax rate from 36.59% to 33.66%- Supreme Courts decision has made enforcing collateral simpler easing access to credit- Reforms to Stock Exchange Regulations have toughened investor protection May 5, 2009US India Business Summit, 2006 4 5. The Indian Financial Sector Robust financial system Well established institutions Strong supervisory system Progressive integration of financial markets - banking, insurance,mutual funds, securities, commodities High competition marked by innovation High technology absorption Rediscovery of the Indian customer 21st century customer driving innovations in banking Banking plus financial services becoming the new offerings May 5, 2009 US India Business Summit, 2006 5 6. The Indian Financial Sector Alternate e-delivery channels becoming popular with Indian customers Financial sector bracing to meet life cycle and life style needs of the great Indian middle class Cradle to Grave becoming the new spectrum of life cycle needs Banking graduating beyond traditional boundaries of vanilla banking Indian customer demanding TOTAL FINANCIAL SOLUTIONS Banking sector bracing itself to offer customized and structured products May 5, 2009 US India Business Summit, 20066 7. The Indian Financial Sector Banking sector entering newer areas like wealth management, privatebanking, doorstep banking, electronic banking, credit cards, investmentadvisory services, etc. Indian banks in a war game to acquire and retain customers Indian middle class being reached out and wooed by banks Indian middle class and financial sector beginning to dream together andweave a new bond of relationship Financial products like mutual funds, life policies, non-life policies competingwith traditional banking products Banking sector fully geared for helping Indian middle class realize its dream Banking sector in good health with low non-performing assets andprudential accounting standards in place Indian banking entering the phase of consolidation (2nd Phase of Reform) onway to acquire global size May 5, 2009 US India Business Summit, 2006 7 8. Robust & Resilient Banking Sector A free & open banking sector where most businesses are now covered at themarket-determined rates Full banking license system Highly Stable Sector despite a series of Exogenous Shocks like the AsianCrisis, Sanctions due to Nuclear Explosions, Record High Oil Prices andLarge Corrections in Stock Markets Significant improvement in the Asset Quality: Net NPAs (%) have decreasedfrom 8.1% at end-March 1997 to 2.0% at end-March 2006 despite tightening ofprudential norms Capital Adequacy Ratio (%) of the banking sector has increased from 10.4% atend-March 1997 to 12.8% at end-March 2006 Operating Expenses of SCBs have declined from 2.1% of Total Assets in 1992to 1.8% in 2005 indicative of improved efficiency Intermediation costs of SCBs have declined from 2.9% in 1995-96 to 2.1% in2005-06May 5, 2009US India Business Summit, 20068 9. Indian Banks in good health Strong Regulatory & Supervisory system RBI has strengthened prudential norms with respect to income recognition,disclosures and capital adequacy India complies with BIS 26 norms of best practices of supervisory criteria,country risk & convertibility Indian banks are well on road towards BASEL II compliance Credit Deposit Ratio is increasing PSB : 66.2%, Pvt. Banks : 76.3% Bank credit is growing by about 30% Indian banks compare favourably with its Asian peers in asset quality Indian banking sector grew by 6 times in the last decade from Rs. 5,984 bn in1995 to Rs. 36,105 bn. KYC norms and Anti Money Laundering regulations in force Indian banks are serving the Two Faces of India the Underprivileged, theProgressive & the Opulent with equal aplombMay 5, 2009 US India Business Summit, 20069 10. Indian Banks in good health PSBs : 72% About 70000 strong branch network More Pr.Bks : 19% than 60% presence in Rural areas Fgn. Bks.: 7% Others include UCBs, RRBs, LABs & NBFCs Consistent growth in profitability Spread is Spread : 3.2% getting healthier from 3.1% in 2004-05 to CAR: 12.0% ROA: 1.0%+ 3.2% in 2005-06 Gross NPA : 3.34% NPL Ratios compare favourably with global Net NPA : 2.00% trends TRS Apr 01 Apr 05 PSU Banks : 61.2% Consistently out-performing stock indices India Banking : 51.3% Total Return to Shareholders continues to be Old Private: 40.0% New Private : 33.9% attractive May 5, 2009 US India Business Summit, 2006 10 11. Banks Major Financiers of Growth India has one of the strongest financial sector with low systemicrisk Upturn in economic activity is mirrored in the sustained growth inDemand for Bank Credit Bank credit has increased sharply from 30% of GDP at end-March2000 to 48% at end-March 2006 Non-food credit by SCBs increased by an average of 26.1% between2002-2006 versus its long-term average of 17.8% from 1970 to 2006 Deployment of credit is quite broad-based with increasing flowsgoing to infrastructure , SMEs, agriculture and retail sector(especially residential mortgages) during the past three years May 5, 2009 US India Business Summit, 200611 12. Indian Banks in the Best of the League of Asian Peers According to Moodys Investor Services Analysis : Indian lenders have highest Return on Equity (ROE) in Asia(20.38%), followed by Indonesia (20.19%), New Zealand(18.83%), Japan (-6.42%) Average gross bad loans as share of total loans India(8.18%), Philippines (15.05%), Thailand (13.08%), China(11.80%) and Malaysia (9.73%) Cost to Income Ratio in India at 44.56% is in line with thebest regulated Asian countries like Singapore (44.15%),Taiwan (42.61%) and Hong Kong (40.05%) May 5, 2009 US India Business Summit, 2006 12 13. Financial Sector Reforms Going Ahead RequirementsFulfillments Banking Regulations Deregulated Interest rate Greater freedom to banks Significant steps towards Full capital Account Convertibility Credit & Recovery SARFAESI Act 2002 Debt Recovery Tribunal (DRT) Payment Systems Real Time Gross Settlements(RTGS) Electronic Clearing System (ECS) Electronic Fund Transfer (EFT) Cheque Truncation - in the pipeline Communications & Infrastructure Internet Banking, E-Banking, On-line Tax Payment / Utility Payments, ATM, Mobile Banking May 5, 2009US India Business Summit, 2006 13 14. Significant Steps for Improvement AreaStatus Capital Norms- Min. Capital @ 9% as against 8% by BIS- Indian Banks are ahead in Basel II readiness implementation road-map targets March2009- Min. Capital requirement for entry set @ Rs.3 bn. for all banks in private sector Credit Information - Credit Information Bureau of India Ltd- List of defaulters on RBI website Financial Track record- No financial crisis escaped contagioneffect of South East Asian meltdown Other Regulatory Initiatives- Strong Regulatory Practice & Prudence inplace for Managing Affluence- Regulatory provisions to bring NBFCs &UCBs under uniform prudential normsMay 5, 2009US India Business Summit, 2006 14 15. Indian Banks are on a high growth track1. Overall banking sector is growing by 18%2. Retail Sector (CAGR 5 years)- Housing Loan : 50.%- Consumer Durables : 16%- Credit Card: 45%- Two Wheeler Loan : 31%- Car Loans: 26%- Other Personal Loans : 38% More than 25% of the Bank Loan Assets are in Retail sectorensuring high returns - likely to cross Rs. 5700 bn by 2010 May 5, 2009US India Business Summit, 200615 16. Indian Banks are on a high growth track Online Banking in India . . . Growth of e-Commerce Transactions 2002-03 2003-04 2004-05 2005-06 2006-07 Estimated 4.6* million Indian Internet users are Banking Online today2500 Indians paying bills online is expected to2000increase from the current 0.3 million in 230015002005-06 to 1.8 million by 2007-2008.1180 Rs. CR E-commerce transactions will cross the Rs1000 5702000 crore mark (2006-2007) which 500 255 130translates into an increase of over 300%0from financial year 2004-05. May 5, 2009 US India Business Summit, 200616 17. Doing Business in India Is there any Untapped Potential in Indian Financial Market ? What is the Big Picture ? May 5, 2009 US India Business Summit, 2006 17 18. The Big Picture Consumption boom in India Consumer Loans /Mortgages / GDP(%) GDP(%)40603758355030 India India2540 Thailand36 Thailand20 Malaysia3017 Malaysia26 Taiwan15 13 Taiwan20 Korea10 9 Korea13541080 0 IndiaThailandMalaysia TaiwanKoreaIndiaThailandMalaysia Taiwan Korea Other Retail Loans / GDP Credit Cards / GDP (%)(%) 140 121.9 4541 120 40 100 India 3582.4India 30 Thailand 80Thailand 25 Malaysia 60 Malaysia 20 17 Taiwan16Taiwan 4015 KoreaKorea8 10 2049.852.8 0.400 IndiaThailandMalaysiaTaiwan KoreaIndiaThailand Malaysia Taiw an KoreaIneach of the US India Business Summit, 2006area, huge untapped potential left May 5, 2009 18 19. The Big Picture Mutual Funds Global Perspective Mutual Funds as a % of GDP 100 879080 72706050Global Investment Fund Asset Pool403030 23 21 16002013711396 14006 510 12000BrazilUK US$bn IndiaKoreaUSA Japan Australia 1000 800 635 600 468 493 512 399 344 400 274 177 20077 44111 0 LuxembourgPhilippines IrelandUK KoreaIndia Hong KongAustralia SingaporeZealandItaly JapanTaiwanFrance NewLow Penetration Indian industry still in early stages May 5, 2009US India Business Summit, 200619Source : CLSA Asia Pacific Markets 20. The Big Picture Insurance Penetration Global LandscapeLife premium/ GDP (%) Insurance density (US$ premiums per 108.9 8.329 7.27 capita)87.08764.1453.6 3.514 2.53Country LifeNon Life31.782 0.821UK3287 13110 IndonesiaAustraliaMalasiya France Korea India ChinaJapan South UKUSJapan 2954 790France2474 1093US1753 2122Australia 1366 1203Non Life premium/ GDP (%)South Korea 1211 495Malasiya188 95 65.01India18 4.5 5 3.55 4China13 163.13 3.092.98 32.22Indonesia10 10 1.82 20.92 0.70.61 1 0 Indonesia Malasiya AustraliaJapanFranceSouthKoreaIndia ChinaUSUK Low Penetration A large potential still untapped May 5, 2009US India Business Summit, 2006 20 Source : Swiss Re Report 2005 21. The Big Picture Growth of Card Spending in India . . .Growth of Credit and Debit Cards in India Increasing trend of Plastic Spend High Technology Banking Products87 Need for value added services on card6products57.3 NUMBER OF4 CARDS IN CrGrowth of ATMs in India3 4.9 3000022.81 25000020042005 20062000015000 Larger Number of Access Points for No of ATMs Customers 10000 Convenience to customer is the key 5000 Shared network is the future0 2000 2001 2002 2003 2004 2005 2006May 5, 2009 US India Business Summit, 2006 21 22. Wealth Management & Private Banking New Growth Opportunities India - one of 10 fastest-growing population of HNWIs globally There are at least 23 Indian citizens amongst the richest people on theplanet Non Resident Indians can invest in all Indian Asset Classes No. of HNWIs in India 100,000 (19.3% growth in 2005) Salary increases in India 13.9% is the highest in the world Increasing Investment avenues Art, Realty Funds, Commodities Penetration level of wealth management services in India - 10% incomparison to European markets (60-90%) The number of companies listed on the Bombay Stock Exchange, at more than 6,000, is second only to NYSE. Each year 2,500 tonnes of gold is mined (fifth of the world's gold output.) and 3,500 tonnes is consumed, of which 1,000 tonnes is consumed in India alone. May 5, 2009 US India Business Summit, 2006 22 23. The Big Picture India is fast emerging as the Back Office of the World & the Global Knowledge Hub 100 Global Companies outsource from India Top Global Banks are present in India Largest talent pool World class educational / professional institutions Increasing Trade activities Cost of operations low May 5, 2009 US India Business Summit, 200623 24. The Story Continues Savings Rate @ 29% is low Offers high potential from an increasingly affluent community Less than 40% of Indian household has a bank account Bulging Middle Class likely to exceed 300 mn Only 2% of the Indian population have insurance cover Less than 1% of the population is actively participating in the Stock market Number of high net worth households (> Rs. 500,000) is likely to grow from 200,000 to 400,000 by 2010 Consumer Finance stands at about 2% to 3% of GDP as compared to 25% in European market Real Estate Market is projected to touch USD 50 bn by 2008 SME Sector is catching up fast creating huge prospect of growth May 5, 2009US India Business Summit, 200624 25. Challenges Ahead. Capital Requirements to compete with Foreign banks in the post 2009 phase Financial Inclusion to remove imbalances in economic growth Banking Sector Consolidation for improving competitiveness need for a clear road-map for Managed Consolidation HR Challenges Changing working conditions, re-skilling, compensation etc. Coping with the massive technology adoption programme change management from employees as well as customers perspectives May 5, 2009 US India Business Summit, 200625 26. Challenges Ahead. High intermediation costs Low Productivity Better Corporate Governance higher level of accountability Improvement in productivity and efficiency in line withadvanced markets Transformation from Plain Vanilla banking to multi-specialistbanking May 5, 2009US India Business Summit, 200626 27. Thank YouMay 5, 2009 US India Business Summit, 2006 27