Teamwork

How to really improve

teamwork

We could dive right in and start fixing this stuff.

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Let's say you lead a team

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You want to improve teamwork

Where do you start?

Well, what makes great teamwork?

If you do a little research you might come up with a list that looks a little like

this.

We could dive

right in and start

fixing this

stuff.

If you have tried it - you

will know how hard it

is.

It's not that great teams don't do all those things.

But these are outcomes

of good teamwork.

And teams that don't do these things

well...

...don't do well.

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What you want is to treat the cause.

Not the symptoms

So you have to dig a little deeper.

At root, teamwork is about behavior.

It is about how we interact with one

another.

Teamwork fails most often in the

moments between us.

So, if you want to improve teamwork,

you need to look at the behavior

of team members towards each other

Another word for this is

process.

Not that cumbersome thing we normally think of as

business process

But the everyday processes we use to get things done.

How we make requests of one another

How we let someone know when a task needs their

attention

When it is OK to decline or transfer a task

How to deal with errors and to learn from them

How to manage priorities for

the benefit of the team

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So, to improve your teamwork

you need to improve the behaviors

within your team

And that means improving process

Thank you.

Learn more about how to improve teamwork through better process

www.theprocessconsultant.com

Ian James, The Process Consultant