How to influence good design within an inflexible business,

resistant to change!

Leah Ryz

Face The Challenge!

Challenges?

• Business first users last• No appetite for research

• Focussing on quick wins

Challenges =

Solutions?

Pick Your Battles

MoSCoW Prioritisation of Requirements

Could

MustShould

Won’t

MoSCoWPrioritisation of Requirements

HaveHaveHaveHave

Keep a Perspective

Involve Everybody

What to do?

Keep It Human

Govern Your Content

What to do?

What to do?

Keep It Ethical

Learn. Share. Apply.

Stay Balanced