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How to Achieve Business Value through Social

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Page 2: How to Achieve Business Value through Social

Christian BuckleyManaging Director, Americas

www.buckleyplanet.com

@buckleyplanet

[email protected]

Page 3: How to Achieve Business Value through Social

It’s a state of being.

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“There’s intent around a pin,” says Joanne

Bradford, Pinterest’s head of partnerships.

“It says, ‘I’m organizing this into a place in

my life,’ like when people tear out a page

of a magazine.”

Forbes, Nov 2014 http://onforb.es/1xRW7wS

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Small-team collaboration

can be fast and effective

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While large-team

collaboration can be

sluggish and siloed

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It begins by understanding how your teams work together today

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Content and signals across Office 365 auto-populating the

Office Graph for teams.

Insights derived with machine learning to help YOU get the job done right NOW

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Personalized search results and content curation made

possible through Office Graph.

Find what is relevant more quickly and easily, and organize it your way.

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Unifies People, Profiles, Conversations, Emails, Calendars,

and Files across Office 365 and beyond.

Provides you with a rich and seamless collaboration experience across applications

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Respond faster to change and deliver better customer

experiences through the power of enterprise social networking.

Quick, easy, and flexible platform for building community and sparking innovation.

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Extends social collaboration to Office 365, Dynamics, and

other apps, services, and line-of-business systems.

Enables you to participate in social conversations from the tools of your choice

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Social Software in the Workplace –September 2014

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Enterprise Social Platforms –Q2, 2014

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the primary driver for cloud adoption will shift from economics to innovation

Frank Gens, Senior Vice President

and Chief Analyst at IDC

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Three components to your strategy:

People Process Technology

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“Social Enterprise is

implemented 80% through

organization culture and

20% through technology.”

- Gartner, September 2012

Transforming work = culture + technology

20%

Tech

80%

Culture

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People Process Technology

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People Process Technology

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People Process Technology

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Which tool when today?

* Guidance will evolve as Microsoft delivers more cross-suite innovation in Office 365

But I still need to… Continue Using….

organize data in a hierarchy layout Public Folders

allow users to have direct SharePoint document access via Outlook 2013 Site Mailboxes

allow users to send messages on behalf of a group identity Shared Mailboxes

share communications with large groups(>300) or nested groups Distribution Groups *

moderate group conversations Distribution Groups

business process workflow customizations on your site Team Site

If you’re looking for a solution to provide… Start Using….

social intranet capabilities Yammer

external collaboration Yammer

unstructured collaboration (e.g., ideation, feedback) Yammer

employee engagement (e.g., communities of interest, recognition) Yammer

team collaboration Groups

structured project collaboration (e.g., deliverables, meetings, milestones) Groups

file creation, collaboration, and storage Groups

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Sign up and get started with Yammer www.yammer.com

Enterprise Social Resource Center http://enterprisesocial.com

Check out the Success Center http://success.office.com

Next Steps

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Enterprise Social Resource Center

Customer testimonials sharing success

stories with Enterprise Social

Tailored guidance for line-of-business

leads: Executives, HR, IT, Sales,

Marketing, Customer Support

Educational content on the business

value and benefits of Enterprise Social

www.enterprisesocial.com

Learn how social software can help

your business

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Scenarios inspire people to work in new ways using Office 365,

along with related communication kits to support adoption.

A four-step approach to drive adoption supported by

downloadable templates and best practices.

Featured adoption communities where you can learn from your

peers and adoption experts.

Helpful resources to learn about other customer stories and

special offers to make it easier to get started.

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Success Measurement of Enterprise Social Networks

Linked: How Everything Is Connected to Everything Else and What It Means for Business, Science, and Everyday Life

Beezy

Six Degrees: The Science of a Connected Age

Connected: The Surprising Power of Our Social Networks and How They Shape Our Lives -- How Your Friends' Friends' Friends Affect Everything You Feel, Think, and Do

Return On Influence: The Revolutionary Power of Klout, Social Scoring, and Influence Marketing

Understanding Social Networks: Theories, Concepts, and Findings

Bursts: The Hidden Patterns Behind Everything We Do, from Your E-mail to Bloody Crusades

10 Vital Steps to Building Social Influencestudy

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Thank you!

www.buckleyplanet.com

@buckleyplanet

[email protected]