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This will be an examination of the Red Cross’s nationally recognized Social Media Command Center and world-renowned program. Gloria will share tips on how to execute real-time response, crisis communications, cultivating stakeholders, social monitoring and more.
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Lessons Learned from the American Red Cross
Digital Operations Center
Digital Command Center Engagement Console
Insights Dashboard
Who powers the DigiDOC?
Local Social Engagement Teams NHQ Social Engagement Team
Digital Volunteers Disaster Services
Hurricane Sandy made a huge impact
Tornadoes put the DigiDOC to the test
