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1© 2012 SOASTA. All rights reserved.
Getting Started with mPulse Lite
Real-User Performance Measuremen
t with Real Time Results
Webinar
2© 2012 SOASTA. All rights reserved.
Agenda
o Introductions
o mPulse : What is it?
o Questions from Previous Sections
o Demo: Setting up mPulse Lite
• Registering for mPulse Lite
• Adding tags to your pages
• Collecting and analyzing data
o Bonus Section: Data Filtering
o mPulse vs. mPulse Light
o Where to get additional assistance
3© 2012 SOASTA. All rights reserved.
mPulse Lite
o FREE forever
o Not a trial or timed offer
o Rapid deployment to your site
o Captures detailed performance data from all your users
o Lightweight and non-blocking data collection
o Identify Geographic and Browser specific performance issues quickly
o No obligations
o Supported via CloudLink Forum
mPULSELITE
Real-User Measurement at any stage
FREESingle Site
Modern DashboardsProduction
ReadyReal-time Analytics
All Browsers and locations
Monthly limit on beacons
4© 2012 SOASTA. All rights reserved.
Common Questions
o What does real-time mean for mPulse?
o What is the performance impact of the mPulse JavaScript on my pages?
o How can I dynamically name Page Groups?
o What if I need a custom view of the data?
o Can I capture additional metrics using mPulse Lite?
o How long does SOASTA retain mPulse and mPulse Lite data?
o Can I download and store mPulse Data?
5© 2012 SOASTA. All rights reserved.
DEMO: SOASTA mPulseReal User Monitoring & Measurement
6© 2012 SOASTA. All rights reserved.
mPulse Lite -> mPulse
Feature mPulse Lite mPulseBeacons 1 million/month Unlimited
Domains (i.e. companyName.com) 1 Unlimited
Page Groups 5 Unlimited
Support CloudLink Cloudlink, eMail
SLA’s No Yes
Custom Timers and Metrics No Yes
Geographic Granularity Country Level Region Level (State/Province etc)
Raw Data Feed No Yes – Into Amazon S3 buckets
Custom Dashboards No Unlimited
Direct Bandwidth Measurement No Yes
Additional Capabilities
7© 2012 SOASTA. All rights reserved.
Please GET ACTIVE on CloudLink, our community
is YOU!
Web: CloudLinkhttp://
cloudlink.soasta.com
8© 2012 SOASTA. All rights reserved.
Any questions?
9© 2012 SOASTA. All rights reserved.
mPulseKey Differentiators
o Focus on Performance
o 100% Data Collection
o Full Retention
o Real-Time
o Web and Mobile
o Actual Bandwidth Measurement
10© 2012 SOASTA. All rights reserved.
Demographic:Location
# Page ViewsFavorite Pages
BandwidthBrowser/Device
Performance:Page Load TimeDNS Resolution
TCP ConnectBack End Time
DOM LoadDOM Ready
Custom Timers:
Behavior:Bounce Rate
Session LengthPages Per session
Session Time
Business:Custom Metrics for:
Conversion RateAverage $ Value# of Items in Cart
Understanding your customers…
mPulseAre users in each geography satisfied with
performance?What is average bandwidth for customers in different geographies? On different devices?How much impact does that have on perf?
Do iOS or Android users spend more?
11© 2012 SOASTA. All rights reserved.
Real vs Synthetic
vs
Measuring Website Performance
12© 2012 SOASTA. All rights reserved.
Using RUM to Drive Key Business DecisionsA case study from the world’s largest retailer
o 2011 – Walmart presents findings from a RUM study done to show the impact of site performance on revenue
o Results are staggering
• 1s improvement = 2% conversion lift
• 100ms improvement = 1% increase in incremental revenue
Source: SF WebPerf Meetup - http://minus.com/msM8y8nyh#2e
