Frustration Management

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About me

• ~10 years @ISDC

• proud engineer

• coder, software architect

• geek, gadgets lover

• agile & lean advocate

• daddy, husband

• hobbyist photographer

Skype: irodandi

Twitter: ddanciu

Github: ddanciu

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It is a wall!

It is a rope!

It is a snake!

It is a fan!

It is a fan!

It is a wall!

It is a rope!

It is a snake!

It is a fan!

It is a wall!

It is a rope!

It is a snake!

O how they cling and wrangle, some who claimFor preacher and monk the honored name!For, quarreling, each to his view they cling.Such folk see only one side of a thing.

The World Elephant

The Knowable World

The Knowable World

Experiences

The Knowable World

Filter relevant

Experiences

The Knowable World

Assumptions

Filter relevant

Experiences

The Knowable World

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

My Own World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

My Own World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

>

Believes

Conclusions

Assumptions

Filter relevant

Experiences

The Knowable World

B

C

A

R

E

The Knowable World

B

C

A

R

E

B

C

A

R

E

The Knowable World

B

C

A

R

E

statement

B

C

A

R

E

The Knowable World

B

C

A

R

E

statement

B

C

A

R

E

The Knowable World

B

C

A

R

E

He doesn’t have all the facts.

Ignorant!

He has the facts, yet he doesn’t get it.

Idiot!

He has the facts, he is quite smart actually, yet…

Malevolent!

B

C

A

R

E

The Knowable World

B

C

A

R

E

B

C

A

R

E

The Knowable World

B

C

A

R

E

B

C

A

R

E

The Knowable World

B

C

A

R

E

B

C

A

R

E

The Knowable World

B

C

A

R

E

Now

Now

I was wrong.

Now

I was wrong. I will be wrong.

Now

I was wrong.

I am right!

I will be wrong.

How does it feel to be wrong?

Being wrong doesn’t feel like anything

Realizing we are wrong makes us feel.

1. This is an awesome idea

2. This is tricky to do

3. This is crap

4. I am crap

5. This might be ok

6. This is awesome

1. This is an awesome idea

2. This is tricky to do

3. This is crap

4. I am crap

5. This might be ok

6. This is awesome

Idea doubt

1. This is an awesome idea

2. This is tricky to do

3. This is crap

4. I am crap

5. This might be ok

6. This is awesome

Idea doubt

Self doubt

1. This is an awesome idea

2. This is tricky to do

3. This is crap

4. I am crap

5. This might be ok

6. This is awesome

Idea doubt

Self doubt

- Saint Augustine

Work Assignment

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Comic Sans

Work Assignment

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Arial

mess

Change the order in whichyou do things.

Take a break

Consult other sources

It’s a fact of life!

Conclusions

• We look at the world through our own key-hole

• It is ok to be wrong, learn from it

• Make the best of each situation, it’s an opportunity

Conclusions

Thank you!

@ITCAMPRO #ITCAMP16Community Conference for IT Professionals

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