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Free to Move, Create and Engage: Designing Meaningful and Barrier-Free Digital Experiences with Museum Collections Jane Alexander Chief Information/Digital Officer The Cleveland Museum of Art April 4, 2017 Northeast Ohio Regional Library System Emerging Tech Symposium

Free to Move, Create, Engage: ArtLens, Gallery One, and Studio Play at CMA

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Free to Move, Create and Engage: Designing Meaningful and Barrier-Free Digital Experiences with Museum Collections

Free to Move, Create and Engage: Designing Meaningful and Barrier-Free Digital Experiences with Museum Collections

Jane Alexander Chief Information/Digital OfficerThe Cleveland Museum of Art

April 4, 2017Northeast Ohio Regional Library SystemEmerging Tech Symposium

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Jane AlexanderChief Information/Digital Officer

Technology and the Art Museum, 1967

Mrs. Irma Wilkinson has questioned the effectiveness of a computer in the Catalogue department 3

Cataloguing in 2010

Audio tours then and now

Technology Integration In Museums and Beyond: Cuyahoga County Public Library Parma Branch

Gallery Oneopened 12/12/12 People come to museums for storytelling and engagementand technology needs to facilitate thatThe New York Times (2013)

What is Gallery One? How it came to exist, what it does, emphasis on technology and art interactionQuote source: http://www.nytimes.com/2013/03/21/arts/artsspecial/at-cleveland-museum-of-art-the-ipad-enhances.html8

The First Iteration of Gallery One 4 Components: - Gallery One proper, - Studio Play, - Collection Wall, - ArtLens App

Build audiences: including families, teens, school groups, and occasional visitors Provide a fun and engaging environment for visitors with all levels of knowledge about art Highlight featured artworks to the Greater Cleveland community and the world Propel visitors into the primary galleries with greater enthusiasm, understanding, and excitement about the collectionDevelop and galvanized visitor interest, bringing visitors back to the museum again and again Original Goals for Gallery One

Actually looking closer.10

Gallery One Proper

Studio Play

What Worked Space especially for families with young kidsHigh-touch and non-digital interactivesPlace for parents to decompress, relax while kids (5 and under) played in safe environment

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Collection Wall

ArtLens App

Why Are We Changing Gallery One? The museum considered the original Gallery One to a proof of concept rather than endpointThe last four years have provided an excellent opportunity to gather information: to interview visitors, track usage and evaluate the effectiveness of each componentUsing that feedback, successful new redesigns have already been completed for the ArtLens Studio (opened June 2016) and the ArtLens App (launched September 2016)The next step is an update of the exhibition portion of ArtLens

Gallery OneARTLENS Gallery

ArtLens App 2.0 (September 2016)Downloads in less than a minute, takes up less memory than the Facebook app, available on Android and iOS devices Improved and responsive wayfinding map with iBeacons throughout the museum

Save artworks on the app or by connecting to the ArtLens Wall

Search any object on view in the museum and map your way there

Scan select objects using augmented reality technology to access additional information Go on museum-created tours or create your own

Content updates automatically from the backend

ArtLens App 2.0

Studio Play: What Did and Didnt Work

What Didnt Not fully intergenerationalNot engaging for older kids, 5+Not totally fulfilling mission of Gallery One Playroom feeling of the space deterred visitors and families without young children from exploring Gallery One

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[CMA Visitors] have high expectations of what the museum will offer them and want an experience that they cannot find elsewhere Elizabeth Bolander, CMA Director of Research and Evaluation

Goals of new Studio Play20

New Goals for ArtLens Studio Barrier-free technology that allows for virtually touch-free interaction

A space for intergenerational learning, ages 5 and up rather than 5 and below

Inspire gallery exploration with greater understanding and enthusiasm

Connect what visitors do in Studio Play with what they see in the museum

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Introducing

ArtLens Studio

Studio Play Cleveland Museum of Art on YouTube

THIS SLIDE HAS VIDEO; only shows up in slideshow mode 23

Collage Maker and Portrait Maker

Connects visitors to the museum using artworks and artifacts from the collection as the raw materials to create their own artworkCreated content is sent to the Studio Play Tumblr or to oneself

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Memory, Matching and Sorting Interactives

Supports visual and verbal literacy within the context of art Fosters further understanding of artworks while providing a connection to the museums collectionLook closely at elements within works and match or sort based on constituent elements of artworks

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Line and Shape

Centerpiece of Studio Play 2.0Self-initiated exploration for visitors to examine the museums collection using their own lines and shapes Focuses on details within artworks and objects

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Paint Play

Pottery Wheel

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Reveal

Zoom

Using movement to explore art Allow visitors to dynamically reveal paintings, drawings, and objects from the museum collection using body motionDramatic movement reveals the content in a looser, abstract waySmaller movements resolve the content in more detailZoom: magnifies the artwork using body movement, explores details and techniques

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Summative Research on New Studio Play, 2016Overall Experience: 66% rated excellent (5/5), 87% rated 4/5 or 5/5Elizabeth Bolander

WHERE DO WE GO FROM HERE?: ARTLENS EXHIBITION (opening June 2017)

Audience GoalsEach component of the ARTLENS Gallery (Studio, App, Wall, and Exhibition) serves as a launching point for visitors, whether casual attendees or lifelong art lovers, to engage with art and connect with the collection

The ArtLens Exhibition will attract non-traditional museum visitors by taking away the intimidation of the art museum and giving visitors the toolset to look closer, dive deeper, and begin a relationship with the collection

Reversing the Digital Experience

Gallery OneArtLens Exhibition Rendering

Emily Hirsch (EH) - Intertwining Art and Technology

Art in the Foreground: Instead of touchscreens positioned in front of the artwork, artworks are positioned in the foreground

Featuring a new group of 20 artworks, including masterworks by Edgar Degas and Frank Stella Barrier-free: building on the success of the barrier-free ArtLens Studio interactives, projections that respond seamlessly to body movement will replace touchscreens

Pedagogy and Games The projection interactive games are centered around themes of: composition, symbols, gestures and emotion, and purpose, developed by a cross-collaborative museum team

16 new games, including an innovative eye-tracking interactive that will reveal the visitors areas of focus on an artwork and compare their view to the artistic intention

Symbols: Decode SymbolsIdentify what symbol belongs in the blurred space and its meaning

Purpose:What Am I?Guess the purpose of an object using modern clues

Gesture and Emotion: Body LanguageMatch the gestures in an artwork to learn about the meaning

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Composition: Become an ArtistCreate original compositions using the color, pattern, and rhythm of abstract works in CMAs collection

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Express Yourself: Happy, Sad, Surprised, Confused, Disgust, Neutral

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ArtLens App Integration

ArtLens is the Glue: visitors will be able to dock their device at each interactive and save all artworks they interact with to then find in the galleries, as well as save their user-generated imagesno more typing in your email address!

Join us for the opening of the ArtLens Exhibition at Solstice, June 2017

Thank You@janecalexander