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Citizens’ Digital Participation
Fiona Lennox EAVI – November 2009
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Citizen participation activities done in the last year
Base: All participants (general population = 2069, general population who have internet access at home = 1468, online population = 2003, deprived areas = 100)
3
Citizen participation activities done in the last year
Channel for citizen participation overall
37%
10%
10%
17%
32%
15%
2%
50%
22%
53%
49%
21%
17%
14%
37%
40%
25%
13%
13%
36%
37%
0% 10% 20% 30% 40% 50% 60%
No participation in last year
Text / SMS
Via internet
By telephone
In writing / by post
In person General population
General population with internet access at home
Online community
Areas of multiple deprivation
Channel for specific citizen participation activities - general population
1%34%
26%
23%
20%
12%
20%
7%
13%
25%
10%
57%
6%
1%
8%
26%
41%
30%
30%
37%
15%
61%
48%
22%
41%
21%
52%
71%
26%
0% 10% 20% 30% 40% 50% 60% 70% 80%
Given your views or advice on acommunity, political or social issue
(base = 167)
Got in contact with yourMP/MEP/Local councillor (base =
146)
Taken part in a government surveyor consultation (base = 179)
Got in contact with a govtdepartment or local council (base
= 282)
Donated money to a campaigningorganisation (base = 387)
Signed a petition (base = 549)
Registered to vote (base = 875)
In personIn writingBy telephoneVia internetVia text
Related civic activities completed online during the past year
16%
44%
32%
72%
45%
27%
34%
41%
58%
20%
25%
31%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
None of these
Paying a government tax or fee
Completing a government process
Finding out information on a government or local council service
General population
General population with internet access at home
Online community
Pro-internet statements
11%
11%
9%
18%
9%
29%
11%
31%
14%
31%
22%
40%
22%
37%
18%
34%
16%
13%
14%
13%
24%
13%
49%
7%
7%
34%
3%
3%
5%
49%
2%
1%
1%
I now do more of these activities because I can do them on theinternet (areas of multiple deprivation = 100)
I now do more of these activities because I can do them on theinternet (online community = 2003)
I now do these sort of activities via the internet instead of inother ways (areas of multiple deprivation = 100)
I now do these sort of activities via the internet instead of inother ways (online community = 2003)
I would generally prefer to do these sorts of activities via theinternet than any other way (areas of multiple deprivation =
100)
I would generally prefer to do these sorts of activities via theinternet than any other way (online community = 2003)
Agree strongly Agree slightlyNeither agree nor disagree Disagree slightlyDisagree strongly Don't know
11%
11%
9%
18%
9%
29%
11%
31%
14%
31%
22%
40%
22%
37%
18%
34%
16%
13%
14%
13%
24%
13%
49%
7%
7%
34%
3%
3%
5%
49%
2%
1%
1%
I now do more of these activities because I can do them on theinternet (areas of multiple deprivation = 100)
I now do more of these activities because I can do them on theinternet (online community = 2003)
I now do these sort of activities via the internet instead of inother ways (areas of multiple deprivation = 100)
I now do these sort of activities via the internet instead of inother ways (online community = 2003)
I would generally prefer to do these sorts of activities via theinternet than any other way (areas of multiple deprivation =
100)
I would generally prefer to do these sorts of activities via theinternet than any other way (online community = 2003)
Agree strongly Agree slightlyNeither agree nor disagree Disagree slightlyDisagree strongly Don't know
Anti-internet statements
Motivators for participation
12%
8%
19%
31%
19%
43%
4%
17%
16%
32%
35%
42%
0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%
Other
Nothing
I generally like to get involved and makecontribution
I generally like to have my say
I was invited to take part
I felt that it was my duty to get involved
I felt strongly about the issue or cause
Online communityAreas of multiple deprivation
