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eSavvy Mobile CRM solution for Microsoft Dynamics CRM is a solution which allows users to access their Microsoft Dynamics CRM features across multiple different mobile devices such as Apple iPhone, Android mobile phones, iPads and Windows Mobile Phones and Windows Tablets. For customers with a BYOD (Bring Your Own Device) mobility environment it provides the ideal platform to easily maintain a single CRM user interface across multiple different mobile platforms. Developed as a platform eSavvy Mobile can easily be customized to customer specific needs (different look and feel, custom entities, etc.). The base platform which is licenced free of charge gives the users the opportunity to use their mobile devices to create new leads, opportunities, qualify leads into opportunities, create and check your activities, make phone calls directly from your CRM or just check what is happening with your most valuable accounts through Activity feeds.
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www.eSavvy.com.au
eSavvy Mobilefor Microsoft Dynamics CRM
Guy RiddleSenior Solutions Architect – eSavvyMVP (Most Valued Professionals) - Microsoft
Agenda
WHAT IS eSavvy MOBILE CRM SOLUTION AND HOW IT CAN HELP YOU
WHY eSavvy MOBILE CRM – MAIN BENEFITS AND FEATURES
BRING YOUR OWN DEVICE (BYOD) AND USE eSavvy MOBILE CRM
LIVE DEMO OF eSavvy MOBILE CRM
Introductions
Guy RiddleSenior Solutions Architect – eSavvyMVP (Most Valued Professionals) - Microsoft
Satisfied Customers is our goal. 100% of our customers surveyed said they would refer us.
Leaders in CRM deployment methodology. We teach other partners in it’s use.
Recognised for our expertise. We won 2012 APAC partner of the year
Experienced in more than 150 plus Deployments. eSavvy has worked with a number of major accounts.
A Specialist in Microsoft Dynamics CRM. We are a Gold Certified partner.
Who is eSavvy?
The Challenge – Bring Your Own Device
During a recent visit to a local retailers web site it was observed that there were over 60 tablet devices listed all less than $1000
Half were less than $600 in price.
Tablets, Laptops and Mobile Phones have become consumable items which are cheap enough for managers to purchase for their departments and people to purchase on their own
Bring Your own Device (BYOD) is something that isn’t going away soon
The Challenge – Bring Your Own Application
Each of these Application Vendors (Google, Microsoft, Apple) provides their own Application Store
Thousands of Applications available for download for free or for a few $ per month
Users now expect their business applications to work easily across a variety of platforms
Bring Your Own Application is something that all IT departments will have to deal with
The Advent of the Enterprise Application Store
“Apps downloaded from public app stores for mobile devices disrupt IT security, application and procurement strategies” according to Ian Finley Gartner Research Vice President
By 2017 Gartner expects 25% of enterprises will have an Enterprise Application Store to manage BYOA and to reduce IT costs
Enterprises will need custom business applications that can support multiple different platforms and be part of these Enterprise Application Stores. The will be looking for providers that offer cross-platform support for Web, PC and Mobile Apps as well as for different devices
eSavvy’s Mobile CRM Solution
A mobility client where…
The solution is available across all devices (Android, Apple and Microsoft)
The solution is offline capable
The solution is fully open and customizable
The code base is the same across all the devices so as to reduce maintenance costs are lower
The base solution is low cost (i.e. Licensed for Free)*
Allows for Push Notifications and full solution analytics
*N.B. A small installation charge applies
eSavvy Mobile CRM vs. Other Mobility Solutions
Capability eSavvy Mobile CRM
Microsoft CWR Comments
iPad Client √ √ √ Microsoft version has limited entities and doesn’t provide scripting. CWR provides Scripting only
Windows Mobile √ √ √
iPhone √ × √Android Phone and Tablet
√ × √
Offline Capability √ × √
Pricing (Base Solution is Free)
√ √ ×
Same Code Base across environments
√ N/A ×
Push Notifications √ × ×
Full Analytics √ × ×
eSavvy MOBILE For those of you whom are Technical…
Native vs. Hybrid apps vs. Mobile Web Apps
What is a Hybrid Mobile App?
Hybrid apps, like native apps, run on the device, and are written with web technologies (HTML5, CSS and JavaScript).
Hybrid apps run inside a native container, and leverage the device’s browser engine (but not the browser) to render the HTML and process the JavaScript locally.
eSavvy Mobile CRMs Architecture
Client
Server
Web ServicesJSONP
Appcelerator (Titanium)Titanium provides close to native performance.Allows the development for several platforms at once.Compiles to Native Code.Better custom modules.They will support Windows 8.
Sencha TouchMVC codebase.Easier to find errorsLightweight version for mobile.Portable code.
eSavvy Mobile CRMs Architecture
Push Notifications (Parse)Keep customers informed and connected.Engage customers.Drive traffic to our web site.
Analytics (Flurry) Investigate how users interact with the app.Learn how, when, where and by what kind of audience the app is used.Increase engagement, retention and monetization.
eSavvy Mobile CRMSOLUTION DEMO
Demo
www.eSavvy.com.au
THANK YOU FOR ATTENDING!
Guy RiddleSenior Solutions Architect, eSavvy
