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Yianni Achele and Alan Ciunciusky talk about the out-of-the-box capabilities of SharePoint, and shows with the integration of applications such as NewsGator, Yammer and Jive, SharePoint can deliver a "best of breed" social media platform.
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Enterprise 2.0 – Social Tools used
with SharePoint
08/11/2011
Alan Ciunciusky
Yianni Achele
2
Agenda
Social Business
— Drivers
— Factors
— Trends
Technologies
— MySites
— NewsGator
— Jive
— Yammer
Comparison Matrix
3
Social Business
“Companies are abandoning top-down management
and communication tactics… using employees and
partners as marketers…“ Chris Charron - Social Computing
4
Social Business - Drivers
Save Money &
Gain Efficiencies
Drive Innovation
Grow the Business
5
Social Business - Factors
Factors influencing the shift
Capture and re-use
knowledge
Maintain human
connections across a disparate workforce
Pressure to use new
technologies for today's demanding workforce
6
Social Business - Benefits
7
Social Business - Trends
Mobility
Speedy
Knowledge
Satisfaction
Time to Market
Cost
More
Less
8
Social Business - Trends
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Technologies
MySites
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SharePoint – MySites
My Site is a personal site that gives you a central
location to manage and store your documents,
content, links, and contacts. My Site serves as a
point of contact for other users in your
organization to find information about you and
your skills and interests.
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SharePoint – MySites - Features
People Profile & Personal Site
Photos And Presence
Status Updates
Ask Me About
Note Board
Recent Activities
Organization Browser
Add Colleagues
Social Bookmarks
Tags
Tag Clouds
Tag Profiles
My Network
Blogs
Wikis
Enterprise Wikis
Ratings
Colleague Suggestions
Keyword Suggestions
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SharePoint – MySites
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Newsgator
Integration of Social Sites directly into your
SharePoint 2010 collaboration deployment, focus
on delivering value to your users and unifying
platform infrastructure leveraging the SharePoint
social network
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Newsgator - Functionality
Communities Activity Stream
Desktop &
Email Clients
Microblogging
Social Profiles Social
Insights
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Newsgator - Functionality
Communities
— Simple SharePoint Community
— Discussions
— Document Management
— Community Discovery & Recommendations
— Community Insights
— RSS Subscriptions & Notifications
— Automatic Content Population
— Community Member Display
— Social Bookmarking
— Tagging & Rating
Activity Streams – (Facebook – feature)
— Receive daily digests of your colleague and
community activity
Desktop & Email Clients
— Desktop App with pop-alerts
— Email digest with all activities
Social Insights
— Social Graphs
“social distance” based on profile.
— Recommended colleagues
— Knowledge Explorer
Based on colleague content
creation
User feedback about the
contributor
— Influential Contributors
„most talked about people‟
„top movers‟
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Newsgator - Functionality
News Gate Base Features
— Activities streams (Consolidated view), Mini Profiles, Micro blogging
Including update “Private Message”
Share (re-twits)
Flag Items – Bookmark Items.
Top News – Communities and Hash Tags.
Pivot viewer – by Forum, Hash Tags, Authors, etc…
— Question and Answers (Forum Like)
— Community Functionality
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Newsgator
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Newsgator - Mobility
Mobility
— View the activity stream
— Enter a status update
— Access their community
— Find and interact with colleagues and community members
initiate emails, phone calls, or targeted updates
— Receive proactive notifications when colleagues like or comment on your activities
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Newsgator - Mobility
integrated access to SharePoint content:
— Libraries
— Documents
— Contacts
— Pictures
— Videos
— Tasks
— Announcements,
— Bookmarks,
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Jive Overview
Jive SBS (Social Business Software)
Is an Intranet, Extranet and CRM but with a
focus on the community over the content
Jive SBS is a standalone on premise
product and express is a cloud solution
Gartner research on social media positions
Jive in the leaders quadrant of the magic
quadrants for
— Social CRM
— Externally Facing Social Software
— Social Software for the Workplace.
It was also named a leader in enterprise
social platforms by Forrester Wave
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Jive
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Jive Functionality
Support communities - changes the
quality cost and impact of support
Marketing communities - Engage
the audience in a dialogue
Social Web - Combines the best in
bread of web 2.0
Content – Content through
conversation
Networking - Collaboration &
corporate communication
Analytics - Social Media Monitoring
Searching - Find people, groups,
discussions, blogs, videos, images,
documents, comments or anything
else in Jive
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Jive SharePoint Connector
Connection
The Jive connector for SharePoint uses the
Jive activity stream to setup „socialisation‟ to
SharePoint
The Activity Stream connects a SharePoint
Site to a Jive Place
This polls the SharePoint activity feed to
check for the latest updates to SharePoint
objects.
Socialisation connections can use the
SharePoint or Jive Security Model
SharePoint Inside Jive
SharePoint aware widgets in Jive allow for
rendering of SharePoint information
The 4 widgets available connect to
SharePoint calendars, lists, sites and recent
activities
Document can by migrated to
SharePoint from Jive UI
The Jive Search can search across any
of the established activity streams
returning results from SharePoint
Jive inside SharePoint
Jive web parts for SharePoint include
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Jive – User Experience
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Yammer Overview
Among the fastest growing enterprise software
companies in history, exceeding over 3 million
users in just 3 years
More than 80% of the Fortune 500 are using
Yammer
Built social from the ground up with „Facebook
DNA‟: Facebook‟s Founding President, Sean
Parker serves on Yammer‟s Board of Directors
Recognized as a Leader in The Forrester
Wave™: Mobile Collaboration, Q3 2011
Recognized with Deloitte Australia in the 2011
Forrester Groundswell Awards as the winner in
the Management: Collaboration System
category
Named innovative Application Software
Company Under $100 Million to Watch, 2011
by IDC
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Yammer Functionality
Enterprise Micro blogging -
conversation, posts, collaborate with
your co-workers in real-time.
Profiles - pictures expertise, past work
experience and contact information
becomes discoverable
Groups - private or public groups and
collaborate in small teams
Private Messaging - Create a private
dialog with one or multiple co-workers.
Files, Links, and Images - Upload
and share documents with co-workers,
groups,
External Networks - Working with
partners who are outside of your
network.
Company Directory - connect with
employees in other departments.
Knowledge Base - conversations are
archived and fully searchable
Security - Message privately and
securely in the cloud.
Topics - Tag content and messages
making content easy to organize and
discover.
Applications - Install third-party
applications into Yammer to increase
the functionality of your network.
Mobile - iPhone, BlackBerry, Android
and Windows Mobile applications.
27
Yammer SharePoint Connector
Connection
Extremely simple setup
Profile Sync allows Importing of profile
information from SharePoint into
Yammer, eliminating the need to
complete two profiles.
Single Sign-On Leverages SharePoint
authentication credentials to
simultaneously log into Yammer
SharePoint inside Yammer
Document & List Integration - Send
links to documents, calendar events,
and tasks from SharePoint to Yammer
feeds
Activity Streams - Automatically deliver
activity updates from SharePoint to
colleagues on Yammer.
Yammer inside SharePoint
Yammer Web Parts - include feeds,
private messages and notifications
tabs
Federated Search - Finds Yammer
information displayed side by side your
SharePoint search results.
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Yammer – User Experience
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Comparison Matrix
Functionality MySites Newsgator Jive Yammer Communities Mobility Analytics MicroBlogging User Profiles Private Messaging 3rd Party Integration Update via Email Global Search APIs Desktop Apps Custom Branding Outlook Connector Wiki Blogs Privace Settings Cost Free Licensed Licensed Free/Licensed Partners n/a nSynergy, Avanade,
UniqueWorld
CSC, Logica,
Infosys
???
Deployment n/a SharePoint add-on Stand Alone
App
Cloud Based
30
Enterprise Social Network
31
Links and References
65 Terrific Social Media Infographics
http://www.pamorama.net/2011/01/30/65-terrific-social-media-infographics/
10 Tools for Measuring Your Social Media Influence
http://www.pamorama.net/2011/08/14/10-tools-for-measuring-your-social-
media-influence/
NewsGator for SharePoint 2010
http://www.newsgator.com/products/social-sites-for-sharepoint-2010.aspx
Jive SharePoint Connector
http://docs.jivesoftware.com/jive_sbs/5.0/index.jsp?topic=/com.jivesoftware.
help.online.sharepoint_5.0/admin/MakeSharePointJive.html
Yammer SharePoint Integration
https://www.yammer.com/company/sharepoint
Jive and Yammer Comparison
http://www.blogtronix.com/compare
