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This presentations highlights how the SteelCentral Network Performance and Configuration Management (NPCM) product family reduces the time and effort spent manually collecting and reconciling data from multiple sources to document the status, dependencies and configuration of the enterprise network by helping separate teams share information. • Reduce network outages with customized, automated audit reports, detecting policy violations before they affect service availability • Reduce outages caused by misconfiguration for infrastructure that’s too important and too complex to be managed manually, using automated network configuration analysis • Plan for network resiliency despite network changes and growth without making any risky changes to the production network Learn more at: http://www.riverbed.com/npm
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Copyright 2014 Riverbed Inc. Confidential.1
Ensuring the compliance, resiliency, and availability of business-critical network services Introducing the SteelCentral™ Network Planning and Configuration Management (NPCM) product family
September 10th, 20141:00PM EST/10:00AM PST
Copyright 2014 Riverbed Inc. Confidential.2
Today’s Agenda
Topic Presenter Presence Duration
Welcome and Introduction to NPCM Greg Paul Local 10 Minutes
Analyst perspective on this market segment
Jim Rapoza, Senior IT Research Analyst, Aberdeen Group
Remote 15 minutes
Overview of NPCM Products
Pradeep SinghVP, Engineering Local 15 minutes
Partner Experience Paul Thomas, Net Consulting UK Remote 10 minutes
Live Demo Sushil Suvarna, Akshay Kakar Local 20 minutes
Wrap-up/Q & A Greg/PM team Local 15 minutes
Copyright 2014 Riverbed Inc. Confidential.3 Copyright 2014 Riverbed Inc. Confidential.3
Introducing NPCM
Greg PaulSr. Product Marketing Manager, SteelCentral
Copyright 2014 Riverbed Inc. Confidential.4 Copyright 2014 Riverbed Inc. Confidential.4
PROFESSIONALSERVICES
Management & Visualization
API Platform
WAN OPTADC BRANCH OPT CLOUDSTORAGE
The Riverbed Application Performance Platform
Analyze, diagnose, and resolve application performance and data delivery issues before end
users notice a problem
Copyright 2014 Riverbed Inc. Confidential.5
Predictive Multi-Layer Network Planning
• Multi-layer Planning
• Proactive Change Validation
• Optical Network Design
Introducing Network Planning and Configuration Management (NPCM)
Real-Time Network Data Management
• Multi-vendor deep network discovery and collection at Layer 2/3
• Real-time network data model of physical, logical and virtual relationships between network elements
Intelligent Configuration Management
• Network Troubleshooting
• Automated Diagramming
• Policy Compliance
• Configuration Management
NPCM is part of the SteelCentral™ Management & Visualization product family
Copyright 2014 Riverbed Inc. Confidential.6
Riverbed SteelCentral™ Network Planning and Configuration Management (NPCM) family helps overwhelmed IT staff deal with the everyday challenges of delivering critical business services to end users.
NPCM products can make a daily impact by:
• Having a complete, up-to-date set of network change, topology and configuration data using NetCollector.
• Keeping your network in compliance with an ever-increasing number of regulatory, organizational, and security policies using NetAuditor.
• Planning ahead for the growth and the network impact of new services and technologies using NetPlanner.
Introducing Network Planning and Configuration Management (NPCM)
Copyright 2014 Riverbed Inc. Confidential.7
SteelHead™SteelApp™ SteelFusion™
SteelCentral™
SteelScript™
SteelStore™
Network Planning and Configuration Management
SteelCentral NPCM Products(Formerly NEOP)
OPNET NetMapper® softwareOPNET Sentinel® software
OPNET VNE Server® software
OPNET Network Planner® software
Copyright 2014 Riverbed Inc. Confidential.8
Key NPCM Takeaways
• Improve efficiency – Create accurate network diagrams on-demand in minutes, not days or weeks
• Reduce network outages – Reduce network outages up to 30%; detect policy violations before they affect service availability
• Ease infrastructure management – Reduce misconfiguration by up to 70%
• Mitigate Risk – Accurately plan for changes without making changes to the production network
Copyright 2014 Riverbed Inc. Confidential.9 Copyright 2014 Riverbed Inc. Confidential.9
Analyst Perspective
Jim RapozaSenior IT Research Analyst, Aberdeen Group
Copyright 2014 Riverbed Inc. Confidential.10
THE CHALLENGES OF NETWORK PERFORMANCE MANAGEMENT
Copyright 2014 Riverbed Inc. Confidential.11
TOP NETWORKING HURDLESTop challenges businesses face when it comes to understanding and managing their network performance
Copyright 2014 Riverbed Inc. Confidential.12
An hour of downtime costs businesses an average of $163,000. For large enterprises, the cost skyrockets to $686,000!
Copyright 2014 Riverbed Inc. Confidential.13
THE RISE OF MOBILE PHONES MEANS GREAT THINGS FOR FINGERS
EVERYWHERE.
"Appropriate metrics supported by robust data collection and dashboard technologies are key
enablers to manage performance and optimization. Getting to the root cause of performance issues is a "game of chance"
without the proper tools and insightful attention to manage/interpret the results."
CIO, North American manufacturing firm
Copyright 2014 Riverbed Inc. Confidential.14
THE RISE OF MOBILE PHONES MEANS GREAT THINGS FOR FINGERS
EVERYWHERE.
Trends in Network Performance Management• Increased focus on deep
understanding of existing network
• Businesses realize that performance issues need to be resolved as fast as possible
• Information on network performance and configuration is vital
• Avoid downtime at all costs
Copyright 2014 Riverbed Inc. Confidential.15 Copyright 2014 Riverbed Inc. Confidential.15
NPCM Product Overview - Product Snapshots
Pradeep SinghVP of EngineeringNetwork Planning and Configuration Management
Copyright 2014 Riverbed Inc. Confidential.16
Riverbed’s NPCM Product Suite
Management Systems
Monitoring Appliances
Network Devices
Predictive Multi-layer Planning
Optical Network Design
Policy Compliance
Configuration Management
Up-to-date Network maps
Proactive Change Validation
Copyright 2014 Riverbed Inc. Confidential.17
New in NPCM 18.0 Release
NetCollector
Expanded SteelHead support
to enable diagramming and
configuration auditing
Quick, trace-route independent, and
more accurate application network
paths
Rebranded and refocused
NetPlanner
Integration with NetProfiler (Cascade)
for flow-based capacity planning
and routing analysis
VPN browser for one-stop VPN
planning in carrier networks
Optimized for planning use
cases
NetAuditor
For network diagramming
workflows
Overlay configuration
differences/violations on network maps
Config management, incl.
OS upgrades using Provisioner
Streamlined web interface
Copyright 2014 Riverbed Inc. Confidential.18 Copyright 2014 Riverbed Inc. Confidential.18
NetCollector Product Snapshot
Copyright 2014 Riverbed Inc. Confidential.19
Pain Points
Keeping up with the Network
• Expensive and slow to manually collect and document the infrastructure in a multi-vendor, dynamic environment
• Logical and virtual topologies make it even harder to keep up-to-date with constant network changes
ManagingComplex Networks
• Understanding the relationships between infrastructure elements• Inadequate visibility into logical and virtual overlays
UsingPoint Solutions
• Disjointed, vendor-specific methods lead to knowledge gaps • Lack of integrated reporting leads to inefficient manual reports
Copyright 2014 Riverbed Inc. Confidential.20
NetCollector
• Foundation for other NPCM Products– Manages topology, configuration, inventory, metrics, traffic, and event data– Intelligently merges and reconciles data– Online, real-time, 24x7 operation
• Comprehensive device support– Detailed CLI support for most popular
vendors– Universal device support via
CLI and SNMP– Detect hosts/servers and their switch
port connectivity
• Integration with external data sources– E.g., AppResponse – Third party NMS and OSS tools
• Network data at your fingertips
Unified, Real-Time Network Intelligence
Copyright 2014 Riverbed Inc. Confidential.21
Framework to acquire comprehensive
network data
Automated deep network discovery &
collection
Rich data model with physical, logical, &
traffic overlays
Key Take Away Points
Copyright 2014 Riverbed Inc. Confidential.22 Copyright 2014 Riverbed Inc. Confidential.22
“Misconfigurations were reduced by more than 70% in just a few months through regular network configuration analysis. Our credit card services network is now operating with higher than ever infrastructure availability - over 99.5%. … all of these are too important and too complex to be managed manually.”
VP, Infrastructure Performance Management, Major US Bank
Copyright Riverbed Technology22
Copyright 2014 Riverbed Inc. Confidential.23 Copyright 2014 Riverbed Inc. Confidential.23
NetAuditor Product Snapshot
Copyright 2014 Riverbed Inc. Confidential.24
Pain Points
Slow Recovery from Outages
• Time-consuming, manual troubleshooting workflows slow down identification of root causes and recovery from outages
Troubleshooting with Stale Data
• Relying on manual systems and spreadsheets to document constant changes to network topology, settings and configuration
• No easy way to see the relationship between for physical and logical topology
Maintaining Audit Compliance
• Fear of being out of compliance and the penalties that could bring • Always worrying that any network changes may create non-compliance
IT Staff Efficiency
• Have to use different, vendor-specific tools to do OS upgrades and configuration changes
Copyright 2014 Riverbed Inc. Confidential.25
NetAuditor
• Network Diagramming, Compliance, Security, and Change Validation– Model-driven, and not just individual device or file-driven– Operates on multiple devices to analyze entire network– Extensible framework in Python
• Multi-layered Physical and Logical Views– Spanning Tree, Device Virtualization (VRF, Nexus VDC),
OSPF, VLANs, VPNs, BGP, IS-IS, etc.– Highlighted changed and new devices with
configuration comparison sheets
• Over 1,800 Configuration validation Rules– Broadest standards coverage: PCI, SOX, HIPAA,
FISMA, NIST, CIS, NSA, Cisco Safe– Vendor best practices, security advisories,
and OS End-of-Life notices
• Change Deployment and Management– Safely validate, deploy, and track changes
in network – Maintain audit trail
Intelligent Network Configuration Management
Copyright 2014 Riverbed Inc. Confidential.26
Policy Compliance and
Reporting
Automated Diagramming
Configuration Management
Network Troubleshooting
Key Take Away Points
Copyright 2014 Riverbed Inc. Confidential.27 Copyright 2014 Riverbed Inc. Confidential.27
SOURCE : TechValidate http://www.techvalidate.com/tvid/E60-2A9-398 TVID: E60-2A9-398
Senior IT Architect, Large Enterprise Computer HW Company
“Gone are the days are guessing. With Riverbed® SteelCentral™ NetAuditor, we’re in the age of ‘knowing and planning’ now.”
Copyright 2014 Riverbed Inc. Confidential.28 Copyright 2014 Riverbed Inc. Confidential.28
NetPlanner Product Snapshot
Copyright 2014 Riverbed Inc. Confidential.29
Pain Points
NetworkResiliency
• If I have a fiber cut, which portions of my network will go down?• Can I optimize my network while maintaining responsiveness and SLAs?
Growth and Upgrades
• Which links will I need to upgrade in 3 months?• How will my new corporate applications affect utilization levels?
Visibility of Network Services
• Which VPNs do I have deployed on each of my links?• How much network utilization is attributable to VPNs?
Balancing Performance
vs. Cost
• Can I quickly perform MPLS TE on my service provider grade network?• How does would route optimization affect performance of my network?
Copyright 2014 Riverbed Inc. Confidential.30
• Multi-Layer Analysis– Integrating the layer-2/3 and the optical layer network– Predict survivability during failures
• Capacity Planning– Analyze multi-period build-out plans– Optimize dimensioning to avoid capacity shortages
• Backbone Engineering– Perform automated off-line MPLS Traffic Engineering – View and optimize BGP peering relationships – Design and analyze multi-layer IP/MPLS over
SONET/SDH, OTN, and (D)WDM networks
• Resource Upgrade and Consolidation– Plan for network changes before they affect business – Comprehensive analytics to aid decision making
• Proactive Change Validation– Understand the impact of configuration changes
prior to deployment– Evaluate the impact of changes on routing and
performance– Ensure changes are compliant to defined policies
NetPlannerPredictive Multi-Layer Planning
Copyright 2014 Riverbed Inc. Confidential.31
Key Take Away Points
Flow-based capacity planning
and routing analysis
“What-if” scenario modeling
Comprehensive reporting
Rich set of network
visualizations
Copyright 2014 Riverbed Inc. Confidential.32 Copyright 2014 Riverbed Inc. Confidential.32
“The use of [NetPlanner] across our radio, core and IP networks gives us the ability to model all facets of end-to-end customer experience with a single tool. Optimizing customer experience is the priority for the business, and the use of a single tool minimizes the investment in time and money required to achieve this.”
Forecasting and Capacity Planning Manager, Global Service Provider
Copyright Riverbed Technology32
Copyright 2014 Riverbed Inc. Confidential.33 Copyright 2014 Riverbed Inc. Confidential.33
NPCM 18.0 for Existing Customers
Copyright 2014 Riverbed Inc. Confidential.34
For Existing NetMapper and Sentinel CustomersNetAuditor provides an intuitive web interface with integrated workflows and reports• Map driven configuration troubleshooting• On-demand, context-specific maps and diagrams• Network paths to troubleshoot application performance issues• Configuration differences and configuration violations• Share results using web URL or download results to an HTML/Visio
format
Copyright 2014 Riverbed Inc. Confidential.35
For Existing SteelHead™ Customers
NetCollector and NetAuditor now give more in-depth visibility to SteelHead appliances in the network• Automatically detect and collect configuration and operational data• Visualize SteelHead deployment scenarios• Validate configurations to check for errors and violations• Detect security vulnerabilities and get automatic updates on new
advisories• Plan for upgrades using hardware end of life reports
Copyright 2014 Riverbed Inc. Confidential.36 Copyright 2014 Riverbed Inc. Confidential.36
Partner Perspective
Paul ThomasNet Consulting UK
Copyright 2014 Riverbed Inc. Confidential.37 Copyright 2014 Riverbed Inc. Confidential.37
Live Demo of NPCM
Copyright 2014 Riverbed Inc. Confidential.38 Copyright 2014 Riverbed Inc. Confidential.38
For More information
www.riverbed.com/products/performance-management-control/network-performance-management/network-configuration-management
Visit the NPCM Product Family page
Copyright 2014 Riverbed Inc. Confidential.39 Copyright 2014 Riverbed Inc. Confidential.39
Questions?
Join us at
Copyright 2014 Riverbed Inc. Confidential.40
Thank You
Copyright 2014 Riverbed Inc. Confidential.40