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The EMC Captiva Mobile Toolkit provides on-device image capture and clean-up functionality for smartphones and tablets, along with server-side web service-based ingestion and image enhancement filters for documents captured and provides seamless submission of captured images for additional server-side processing.
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1 © Copyright 2014 EMC Corporation. All rights reserved.
EMC CAPTIVA MOBILE TOOLKIT
January 2014
2 © Copyright 2014 EMC Corporation. All rights reserved.
Did you know?
When selecting mobile-forms technology, users most highly value technology Flexibility
Flexibility
Most preferred method for filling out mobile electronic forms is Touch
53% of organizations prefer iPad/iPad Minis, while 40% for Windows, and 31% for Android Tablets
53%
40%
31%
40% of users have deployed tablets to capture data 36% planning to do so in the future
Current
Planned
40%
36%
3 © Copyright 2014 EMC Corporation. All rights reserved.
Mobile Capture Challenges
1. Poor Recognition of Mobile-captured Images
2. High Transmission Times
3. Lack of Mobile-app Embedded Capture Services
4. Loose Integration with EMC Captiva
4 © Copyright 2014 EMC Corporation. All rights reserved.
Reliable Compliance
Increased Operational Efficiency Contact
information for all relevant
parties for both the customer
and EMC
Customer’s environment
details
Enhanced Brand
Exposure
Competitive Parity/Services Differentiation
Customer Service/
Customer Experience
Perception/ Relevancy
Operational Efficiency
Mobile Device Application Strategy Key Business Drivers
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Solution From Problem To
Use Cases Mobile Capture
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Enable easy mobile check deposit and check image capture with mobile devices for seamless bank account processing
Business Case Results
Check Deposits Enabling Mobile Check Deposits Creates Satisfied Banking Customers
7 © Copyright 2014 EMC Corporation. All rights reserved.
• Eliminates the need to use ATM machines or make the trip to a local bank branch to make deposits
• Secured check images seamlessly delivered and directly to EMC Captiva for quick processing
• Improved customer service by enabling customers to deposit checks with high-level of confidence
Business Case Results
Check Deposits Enabling Mobile Check Deposits Creates Satisfied Banking Customers
8 © Copyright 2014 EMC Corporation. All rights reserved.
Enable easy loan origination application with ability to capture pertinent data and submit information in support of financial loan request
Business Case Results
Loan Origination Streamlining Loan Origination Processing Delivers System Efficiencies
9 © Copyright 2014 EMC Corporation. All rights reserved.
• Eliminates the need to scan, email, fax and submit supporting documentation in support of financial loan request
• Easy way of submitting proof of identification, proof of income, etc. via the mobile device for faster loan request processing
• Instant capture, image clean-up and submission of documents to EMC Captiva to facilitate quick processing of financial loan requests
Loan Origination Streamlining Loan Origination Processing Delivers System Efficiencies
Business Case Results
Introducing EMC CAPTIVA MOBILE TOOLKIT
11 © Copyright 2014 EMC Corporation. All rights reserved.
EMC Captiva Mobile Toolkit
Agility Make it easier and faster for
our customers to deploy mobile applications that
include capture
Foundational Architecture designed for
additional high-value functionality to be added in
future releases that also minimizes effort for customers
to upgrade in the future
Intelligence Ability to classify and extract data from mobile-captured
images
12 © Copyright 2014 EMC Corporation. All rights reserved.
How Does It Affect Process
MOBILE TOOLKIT EMC CAPTIVA
Easily embed on-device image capture, clean-up, and batch submission functions into mobile applications with seamless Captiva integration
13 © Copyright 2014 EMC Corporation. All rights reserved.
• Check Deposit • Loan Origination • Invoice Processing
Server-side Mobile Image Processing • Classification • Recognition • Extraction • Data Import to Business Process • Image and Data Archive to ECM MOBILE TOOLKIT
EMC CAPTIVA
Introducing Captiva Mobile Toolkit 7.1
On-Device Capture
Enablement
Images Optimized For Transmission
Captiva REST Services
(for batch submission)
Captiva Enterprise Server
Customer Web Servers
14 © Copyright 2014 EMC Corporation. All rights reserved.
Next-Generation Web-Based Scanning
On-device native APIs for post capture image filtering • Adaptive binary conversion • Perspective correction • Automatic cropping and many more
On-device native APIs for export to PNG, JPEG, and TIFF • Binary • Grayscale • Color
MOBILE TOOLKIT EMC CAPTIVA
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Next-Generation Web-Based Scanning
Key Benefits
• Eliminates need to integrate mobile application with EMC Captiva backend server
• Provides high quality images for high confidence processing of information
• Utilize standard APIs regardless of mobile device and/or operating system
MOBILE TOOLKIT EMC CAPTIVA
16 © Copyright 2014 EMC Corporation. All rights reserved. 16
APIs for Mobile Image Capture UI: • Light Sensor • Autofocus and White Balance • Accelerometer & Gyroscope
APIs for Client-side Image Enhancement: • Binarization & Cropping • Perspective/Skew/Rotation Correction • Gray-scale & Resizing
Next-Generation Web-Based Scanning
MOBILE TOOLKIT EMC CAPTIVA
17 © Copyright 2014 EMC Corporation. All rights reserved. 17
Key Benefits
• Allow easy capture of images for further backend processing
• Provides high quality images for high confidence processing of information
• Provides the ability to optimize captured images for efficient transmission
Next-Generation Web-Based Scanning
MOBILE TOOLKIT EMC CAPTIVA
18 © Copyright 2014 EMC Corporation. All rights reserved. 18
Captiva Mobile RESTful services • RESTful APIs for creating and submitting
batches to EMC Captiva Server
Captiva server-side mobile image filters • 3rd party mobile image specific filters
• Set DPI • Convert to Black and White
Next-Generation Web-Based Scanning
MOBILE TOOLKIT EMC CAPTIVA
19 © Copyright 2014 EMC Corporation. All rights reserved. 19
Key Benefits
• Easily create and submit batches to EMC Captiva Server for further processing
• Leverage server-side Advanced Recognition capabilities for mobile image processing
• Easily enable server-side Mobile-Optimized Classification and Recognition/Data Classification for efficient backend processing
Next-Generation Web-Based Scanning
MOBILE TOOLKIT EMC CAPTIVA
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So why even bother with this EMC Captiva Mobile Toolkit release?
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Function Benefit Pre-Captiva 7.1 Captiva 7.1 w/Mobile Toolkit
Native mobile app capture enablement
Improved user experience by capture enabling mobile app
No Yes
On-device image capture Improved user experience/ease of use - ability to capture image directly from mobile app
No – User could use camera phone capability and then email unenhanced image
Yes
On-device image enhancement
Improved image quality to reduce image size before transmission. Ensure best image quality to eliminate image processing errors and resending of images
None – any image enhancement would need to be done on the server-side
Yes
Better Mobile Capture
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Mobile image recognition High recognition/Accuracy of mobile images - Image filters fine tuned specifically to ensure high recognition and accuracy of mobile images (i.e. checks)
No – current filters are not set up to provide high recognition/accuracy of mobile ingested images
Yes
B atch submission Ability to submit an image or groups of images directly from mobile app
No – User could only submit an image via email. They would have no idea if image was received successfully or not
Yes
B atch confirmation Ability to receive confirmation of images submitted
No Yes
Better Mobile Capture
Function Benefit Pre-Captiva 7.1 Captiva 7.1 w/Mobile Toolkit
23 © Copyright 2014 EMC Corporation. All rights reserved.
The Big Picture: End-to-End
Reduce Preparation Time & Cost
Reduce Manual Scan & Capture
Streamline Image Capture
Accelerate Routing & Processing
Increase Productivity
Improve ROI
MOBILE TOOLKIT EMC CAPTIVA