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EMAIL MASTERY TIPS

Email Mastery Tips

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Page 1: Email Mastery Tips

EMAILMASTERY TIPS

Page 2: Email Mastery Tips

Use the 2 minute rule when you check your emails.

Page 3: Email Mastery Tips

Doing the little things quickly will cut out clutter that can distract you from focusing on higher priority or higher value work.

Page 4: Email Mastery Tips

Which is it to be: To or Cc?

Page 5: Email Mastery Tips

“To” - action is required“Cc” means no action required

Before you Cc, ask yourself:

“Does the person need to see this email in order to do their job?”

Page 6: Email Mastery Tips

Assume recipients skim read.

Page 7: Email Mastery Tips

Put your main point at the beginning of the email. Follow it with supporting facts and data.

Page 8: Email Mastery Tips

Make your email silent

Shhhhh

Page 9: Email Mastery Tips

Check your email at regular intervals and in between times, get on with your work.

Email is not your work, it’s just the way your work comes to you.

Page 10: Email Mastery Tips

When you return from leave, it’s back to reality

Page 11: Email Mastery Tips

A build up of emails is inevitable.

Before going on leave, set aside time on your calendar to deal with the build-up when you get back.

Stick. To. It.

Page 12: Email Mastery Tips

New topic? New email.

Page 13: Email Mastery Tips

Our writing becomes clearer and more concise when we focus on one topic per email.

Page 14: Email Mastery Tips

Consider carefully before you use Reply All

Page 15: Email Mastery Tips

We all receive emails that we don’t need or want.

Don’t use Reply All without thinking first about which recipients need to see your response.

Page 16: Email Mastery Tips

Bcc with caution

Page 17: Email Mastery Tips

Ill-considered use of Bcc can cause mistrust.

Page 18: Email Mastery Tips

Beware of continuing conversations

Page 19: Email Mastery Tips

If an email conversation goes on for too long, it might be easier to deal with the issue if you pick up the phone.

Page 20: Email Mastery Tips

Clean up emails before you forward them.

Page 21: Email Mastery Tips

Make sure the email doesn’t contain any information you don’t want the addressee to see.

Page 22: Email Mastery Tips

If you’ve found these tips helpful

and subscribe to myweekly email mastery tip

to help you get control of your Inbox.

www.janimurphy.com | [email protected]

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