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JIBS Conference 2014Make do and mend:
alternative routes to information
Engaging researchers in the Digital Learning Space
Examples Examples Examples
What are other libraries doing?
Clive Wright
Vice President of Discovery Innovation for Latin America and Europe
Discovery Service Adoption Worldwide
EBSCO stands as the front-runner, with a long lead of 5,612 library subscribers to EDS.
OCLC reports 1,717 libraries with access to WorldCat Local, though a smaller number use it as their primary discovery interface.
Ex Libris has licensed Primo to 1,407 libraries.
ProQuest reports 673 libraries using Summon.
American Libraries April 15, 2014[Marshall Breeding]
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>6,200 ‘developers’, ‘support staff’, ‘customer satisfaction’ for
EDS
EBSCO User Research & Design
• User Research:– Better understand
interactions between users and EBSCO products (by project or larger initiatives)
• User Design:– A user interface that
works on all devices– Evaluate future page
styles, configurations
User Research: Top 5 Recurring Themes
1. Students perform basic, not complex searches• Students receive only small amount of information literacy training• Most begin research from home, not in library/with librarian
2. Users scan result titles to select item(s) for detailed viewing• Detail (abstract, subjects) valuable, but won’t click for it• Nervous about leaving results page, not comfortable they’d get back
3. Users want access to article full text quickly; images are appealing
4. Center column (results list) gets user’s most attention• Anxiety and some confusion, users scan looking for familiar words• Want orienting summaries (Wikipedia style) for their topic
5. Most common research path begins with Google, then to Wikipedia• Then eventually to EBSCOhost because professor told them Wikipedia
is not a valid/cite source
We found this particularly interesting…
Further Testing & Research on Wikipedia
Professors acknowledge the use of Wikipedia; and students know it is NOT a
trusted source
Google Wikipedia = Well-established habit
Source: Charles Duhigg, The Power of Habit: Why We Do What We Do In Life And Business, Random House 2012
How is Wikipedia a ‘reward’? The summary statement The “gray box” (TOC)
Most relevant pages in the eBook
60,000 citable research starters
Finding the needle in the haystack
Subject indexes
Anticipating User Intent
Highlighting Content
Library Interaction
Growing Widget, App, Plugin Catalog
Raise awareness of relevant subject specific
collections
Result Lists
with Assorted Widgets
Result Lists
with Assorted Widgets
Result Lists
with No Widgets
User Expectations …(custom widget)
Existing Familiarity(Springshare Integration)
VuFind, Blacklight, Koha, Drupal and other EDS API app modules
available
VuFind v1.x and v2.0
PHP application
EBSCO is contributing to the open source
communities
Result Lists
with API
Result Lists
with API
Result Lists
with API
VuFind
VuFind
VuFind
ILS Integration within EDS
Click “Request This Item”
Folder Items View
Hover over top right folder icon
Folder Section with ILS Integration
User clicks top right folder
ILS Integration
with multiple sites RTAC
ILS Integration
with multiple sites RTAC
• Algorhythms SLIM• Archimedes• aStec• Aurora • Bookhouse Culture & Sci Tech Co• Booksite • BSZ • CALYX • Capita • Civica • Concord Australia• Cosmotron • EOS (now part of Sirsi)• ExLibris• Follett• Futurenuri • Hyweb • III
• Koha• L.A. Information Technology • Logica Czech Republic• Lucidea/InMagic/SydneyPlus • Mirtech Inc • OCLC • Pergamum • SIABI • SIRSIDynix • SL IZUM • Softlink • Sophia / Prima • Soutron • SVOP • Talis • UNIBUS • Vizolve • Yordam
A sample of ILS Providers that integrate with EDS
Library Homepages
University of Ljubljana (http://dikul.uni-lj.si)
Twitter feed
Search History, Saved Searches,
Alerts
40
See that the metrics for this article can be easily embedded on a website or other application by copying and pasting the JavaScript code
41
Search “pinsky”
pinsky
Relevancy and Value Ranking
425 Sept 2013
Resource Discovery Services Athena Hoeppner
University of Central Florida
Relevancy is extremelyimportant and hard to pindown.
• The central index is a BIG pile of hay.
• The search and refinement tools are rakes
• The relevancy ranking is a magnet.
Relevancy and Value Ranking
• Weighted fields• Exact match of term
with field• Density of terms• Currency of item• Document type• Document length• Locally owned
435 Sept 2013
Resource Discovery Services Athena Hoeppner
University of Central Florida
Superior Relevance RankingThe system has the following priorities and has
no bias toward content from any provider:
1) Match on subject headings from controlled vocabularies
2) Match on article titles
3) Match on author keywords
4) Match on keywords within abstracts
5) Match on keywords within full text
Exact Matches: Exact matches are favored over partial matches – considering also the field in which those words appear (abstract vs. full text vs. title, etc.)
Density: The number of times the word(s) appears relative to the size of
the document (more is better) – considering also the field in which those words appear (abstract vs. full text vs. title, etc.)
VuFind, Blacklight, Koha, Drupal and other EDS API app modules
available
VuFind v1.x and v2.0
PHP application
EBSCO is contributing to the open source
communities
EDS Course Management Reading List Tool
Instructors stay within their course, and can
easily add EDS content into their courses
Desire2LearnMoodle
Canvas … Blackboard, Sakai, Pearson eCollege, Jenzebar, and other
LTI-compliant LMS: <http://developers.imsglobal.org/catalog.html>
Picking a WSD and Making It Yours
1. Know what you want to do with the service.
2. Pick the central index that aligns with your content and has the metadata to support discovery. Turn data sources on or off to focus the index for your users.
3. Pick a discovery layer that can surface the content your users want to find and that facilitates search behavior you want to promote.
505 Sept 2013
Resource Discovery Services Athena Hoeppner
University of Central Florida
