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Different organisations adopt different IT and business application strategies to meet their specific business requirements, people, clients and budgets. Whatever YOUR particular strategy for IT, communications and mobility should be a seamless and fully integrated part of that strategy. With enterprise communications now a software application that can reside anywhere you like, there is no need to compromise your IT strategy to benefit from the latest communications technologies.
Citation preview
Don't let Communications compromiseYOUR IT strategy
Adam KnightDirector of TechnologyWednesday 20th October 2010IT EXPO
slide 2Mitel | Confidential
Don't let Communications compromise YOUR IT strategy
Theatre: Communications & Mobility
Adam Knight, Director of Technology - Mitel Networks
Wednesday 20 October 11:50 AM - 12:20 PM – (30 Mins)
Different organisations adopt different IT and business application strategies to meet their specific business requirements, people, clients and budgets. Whatever YOUR particular strategy for IT, communications & mobility should be a seamless & fully integrated part of that strategy.
With enterprise communications now a software application that can reside anywhere you like, there is no need to compromise your IT strategy to benefit from the latest communications technologies.
slide 3Mitel | Confidential
Topics
IT Infrastructure & IP Communications
– A Strategy Around Enterprise Voice Communications that Compliments not Conflicts with a Broader IT Strategy
– Consistent Delivery from Single Digit to Five Digit User Bases from Customer Premise Equipment IP PBX to Organisation, Enterprise, Private & Public Clouds
End User Experience and Consistency
– How these are essential to the success of the communications services and tools that you implement
Getting Ready for the Next Generation Work Force
– IT Duplication & Wastage
– IT Experts with Opinions and Preferences
– Collaboration Experts
slide 4Mitel | Confidential
IT Infrastructure & IP Communications
Some major changes are happening around they way Enterprise Communications can be delivered
– Virtualisation of Voice as Real-Time Communications Applications including Voice over IP!
– Milestone Achievements with VMware vSphere
– How you can connect to your Voice Service Provider using your Data Network Services using SIP “Session Initiation Protocol” as a standards based interconnect in concert with more traditional methods
We believe it is time YOU should be questioning the Status Quo “Can I deliver my Enterprise Communications requirements as an application rather than a standalone proprietary platform?”
– Build Choice & Flexibility Into Your IT Strategy
– Platform and Network Infrastructure Independence
– Less Is More (Operational Benefits, Tech Refresh…)
slide 5Mitel | Confidential
IT Infrastructure Continued…
A voice and communications strategy that compliments rather than conflicts with the broader IT Infrastructure Strategy
Streamlining Provisioning & Management– Flexibility & Agility in delivering Communications as a Service
(CaaS) from with the Cloud
Broadening the Scope of Business Continuity Planning and Disaster Recovery
– Include Business Communications within a unified Business Continuity / Disaster Recovery Plan
Expanding Deployment Options– Consistency from Premise Equipment to Cloud based CaaS
Adding Agility– New Services and Capacity in Hours! Not Days or Weeks
Avoiding Single Vendor Lock-In– Include Enterprise Communications in a shared ongoing
technology refresh program
slide 6Mitel | Confidential
From Physical to Virtual
PBX
Industry Standard Servers
Telephony Software
. . .Virtualization Layer
New! Virtual Appliances
Dedicated Custom Built
Hardware, Closed Form
Factor
Software Solutions, Dedicated Industry Standard Servers
Virtual Appliances, Shared Data
Center Resources
Other Data Center Apps
Voice Mail Server
Audio Conferencing
Server
Unified Messaging Software
Collaboration Software
Purpose Built Appliances
One Software Thread MCD / MSL, One End User Experience Regardless of Deployment Model
slide 7Mitel | Confidential
Industry’s first fully virtualized business communications software suite
Data Center co-residency with other business applications
Delivered as pre-packaged Virtual Appliances
Virtual MCD : Feature Rich Telephony
Virtual MAS : Messaging, Mobility, Conferencing & Collaboration
Virtual MBG : Teleworker, SIP & UCC Proxy
Virtual UCA Server : Leadership UCC All-in-One Client
Offered as VMware Ready for self installation
Mitel Contact Center
Mitel Call Accounting
Mitel Enterprise Manager
Built on industry leading virtualization platform VMware vSphere 4, with vCenter management
Summary
Global Technology Innovator
slide 8Mitel | Confidential
Mitel Virtual Solutions – VMware Management Qualification
VMware Advanced Management Capability
Virtual MCD
Virtual MAS
Virtual MBG
Virtual UCA
Virtual CC
vMotion √ √ √ √ √
Storage vMotion √ √ √ √ √
High Availability (HA) √ √ √ √ √
Fault Tolerance (FT)1 (future) (future) (future) (future) (future)
Distributed Resource Scheduler √ √ √ √ √
Distributed Power Management √ √ √ √ √
Update Manager and O/S Patching (future) (future) (future) (future) (future)
Consolidated Backup2 (n/a) (n/a) (n/a) (n/a) (n/a)
vStorage APIs √ √ √ √ (future)
Data Recovery √ √ √ √ (future)
Hot Add (n/a) (n/a) (n/a) (n/a) (n/a)
VMSafe (future) (future) (future) (future) (future)
Site Recovery Manager3 √ √ √ √ √
vCenter Converter (n/a) (n/a) (n/a) (n/a) (n/a)
Footnotes:(future) Mitel will further investigate the potential to support this mgmt option at a future date.(n/a) The management function does not apply or there is no perceived value in supporting for real time voice applications1VMware Fault Tolerance is currently limited to virtual machines no larger than 1 virtual CPU.2VMware Consolidated Backup has been deprecated and replaced with VMware Data Recovery3Some limitations apply. Consult individual Mitel application engineering guidelines.
slide 9Mitel | Confidential
End User Experience, Consistency & Getting Ready for the Next Generation Work Force
Focus on a consistent End 2 End User Experience and Deployment Strategy
– From Premise Equipment (PE) to Private or Public Clouds wouldn’t it be great if it could be delivered with consistency
– Wouldn’t it be great if the End User Experience was consistent too, maybe even into the Desktop / Mobile client environments
– Intuitive Consistent Interfaces drive familiarity and with use (Nintendo, Apple, Microsoft, Google, Amazon, Nokia…)
Getting Ready for the Next Generation Worker & Looking at ways at Reducing IT Wastage
– Duplication of IT Services (PC, Mobile, Broadband, Storage)
– Next Generation Worker, IT Experts Through Consumerism of IT they have strong preferences, Growing Up with new ways of communicating and collaborating
– Client Independent Mobility Applications
slide 10Mitel | Confidential
Follow On
See How Mitel Address Topics Today
See Us At Stand 332
Global Technology Innovator
slide 11Mitel | Confidential
Thank you Adam KnightDirector of Technology, Mitel [email protected]