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Empowering the Mobile Worker
Who we are
Leading provider of enterprise mobile solutions20+ years of Experience
Mobile SoftwareOff the shelf productsComprehensive mobile application development capabilities
Native and cross platform development (Android, IOS, Windows Mobile)
Graphics designers enhance user experience and reinforce brand awareness
Complete deployment and support servicesMobile device consultants (rugged, smartphone, tablets)Publically traded
North American footprint (dpsi)
What we do
Empower mobile workers to elevate service levels
Empower mobile workers to accelerate business growth
Help companies reduce cost and risk
Industry Solution Focus
Field Sales/ ServiceRetailTransportationWarehouse & Distribution
The face of your company
Your customers’ overall impressions are created or confirmed by their service experience!
Retail associateRepair technicianDelivery personSalesmanInstaller
Mobile Worker Empowerment requires…
Expanding KnowledgeProduct InformationCustomer InformationCorporate Information
Taking ActionMake decisionsCapture informationInform othersUpdate systems
Exception ManagementBusiness RulesApproval process
Mobile Computing…
Provides AccessInformationCorporate resourcesCo-workers
Promotes ActionStays with mobile workerReal-time connectivityCommunication
Enables ControlDecision logicProcess adherenceRestricted user access
Mobile in Transportation
Increasingly, goods are tracked or services are performed by field-based workers
Our solutions:Dramatically improve productivity Increase customer service levels Improve communications with field workers
Applications include:MobileCare EMM
Provides wireless updates and support Fleet Control
Targets trucking companies in non-compliance with new DOT regulations
Proof of DeliveryExpress package tracking within large corporations
CASE STUDY
Leading Freight Transportation and Logistics Company
14,500 mobile computing devices currently, increased from 1,000 devices in initial 2009 contract
Services include:•Mobile Device Management
• MDM tool and hosting • Annual support• Custom reporting• Monthly building, testing and
delivering of application updates
Mobile in Retail
Mobile technologies are moving from employee facing to customer facingOur Solutions:
Dramatically improve productivity Increase customer service levels Improve in-store communication
Applications include:MobileCare EMM
Provides wireless updates and support Price and Inventory management
Interfaces to leading POS solutionsMobile Point of Sale
Bring check-out to your customersMobile Manager
Empower your managers on the selling floor
CASE STUDY
Leading multi-channel specialty retailer of apparel and accessories
Total custom system upgrade including:•Software creation and hardware for:
• Warehouse and distribution centers
• Wireless network• In-store systems with
customer-facing tablets •Integration with existing enterprise software•MobileCare Technical Support Services
Mobile Field Service/ Sales
Your mobile workers are the face of your company, empower them using mobile technologiesOur solutions:
Dramatically improve productivity Increase customer service levels Improve communications with field workers
Applications include:MobileCare EMM
Provides wireless updates and support ContentSentral
Provide the latest sales and service information
APEXWare™ Merchandising, Sales and Delivery
Complete, merchandising, sales and delivery solution
CASE STUDY
Leading kiosk fulfillment and service company
Manages thousands of hotel and restaurant locations with a mobile workforce
Services include:•Procurement of mobile hardware•Development of custom application for rugged mobile devices•Development of custom application for smartphones•Staging and kitting services
Mobile Warehouse and Distribution
Mobile technologies continue to improve productivity and growth
Our solutions:Dramatically improve productivity Increase customer service levels Improve communications with mobile workers
Applications include:APEXWare Warehouse Management
Complete warehouse management system for small to medium warehouses
ContentSentralKeep management updated with the latest information
MobileCare EMMProvides wireless updates and support
CASE STUDY
Leading Freight Delivery and Logistics Company
Tracking packages across the United States and within 38 distribution systems requires up to the minute information.
Services include:•Design of wireless infrastructure•Installation of wireless infrastructure•Procurement of hardware•Mobile application enhancements•Staging and kitting services
DecisionPoint Manages Mobility Lifecycle
Solu
tion
D
esig
n
Devic
e
Acq
uis
itio
n
Ap
plicati
on
S
ele
cti
on
Build vs. Buy
Evaluation
Purchase Options
Problem DefinitionSolution
DefinitionRequirements Documentatio
nTeam
Assignment
User Considerations
Peripheral Support
Environmental Considerations
Purchase Options
Integration
DecisionPoint Manages Mobility Lifecycle
D
ep
loym
en
t
Mob
ileC
ar
e E
MM
Mob
ileC
are
S
up
port
Troubleshooting
System Support
Hardware Replacement
Staging
Provisioning
Installation
Training
Software Updates
Security
Device Management
Device Lockdown Reporting
Summary
Empowering your mobile workforceElevates customer serviceAccelerates business growth
Mobile Computing providesInformationActionControl
DecisionPoint provides all the resources and services to
Design and Develop mobile solutionsDeploy mobile solutionsMaintain mobile solutions
Thank you
Let us help empower your mobile workforce