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Empowering the Mobile Worker

DecisionPoint Corporate PowerPoint

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Page 1: DecisionPoint Corporate PowerPoint

Empowering the Mobile Worker

Page 2: DecisionPoint Corporate PowerPoint

Who we are

Leading provider of enterprise mobile solutions20+ years of Experience

Mobile SoftwareOff the shelf productsComprehensive mobile application development capabilities

Native and cross platform development (Android, IOS, Windows Mobile)

Graphics designers enhance user experience and reinforce brand awareness

Complete deployment and support servicesMobile device consultants (rugged, smartphone, tablets)Publically traded

North American footprint (dpsi)

Page 3: DecisionPoint Corporate PowerPoint

What we do

Empower mobile workers to elevate service levels

Empower mobile workers to accelerate business growth

Help companies reduce cost and risk

Page 4: DecisionPoint Corporate PowerPoint

Industry Solution Focus

Field Sales/ ServiceRetailTransportationWarehouse & Distribution

Page 5: DecisionPoint Corporate PowerPoint

The face of your company

Your customers’ overall impressions are created or confirmed by their service experience!

Retail associateRepair technicianDelivery personSalesmanInstaller

Page 6: DecisionPoint Corporate PowerPoint

Mobile Worker Empowerment requires…

Expanding KnowledgeProduct InformationCustomer InformationCorporate Information

Taking ActionMake decisionsCapture informationInform othersUpdate systems

Exception ManagementBusiness RulesApproval process

Page 7: DecisionPoint Corporate PowerPoint

Mobile Computing…

Provides AccessInformationCorporate resourcesCo-workers

Promotes ActionStays with mobile workerReal-time connectivityCommunication

Enables ControlDecision logicProcess adherenceRestricted user access

Page 8: DecisionPoint Corporate PowerPoint

Mobile in Transportation

Increasingly, goods are tracked or services are performed by field-based workers

Our solutions:Dramatically improve productivity   Increase customer service levels   Improve communications with field workers

Applications include:MobileCare EMM

Provides wireless updates and support Fleet Control

Targets trucking companies in non-compliance with new DOT regulations

Proof of DeliveryExpress package tracking within large corporations

CASE STUDY

Leading Freight Transportation and Logistics Company

14,500 mobile computing devices currently, increased from 1,000 devices in initial 2009 contract

Services include:•Mobile Device Management

• MDM tool and hosting • Annual support• Custom reporting• Monthly building, testing and

delivering of application updates

Page 9: DecisionPoint Corporate PowerPoint

Mobile in Retail

Mobile technologies are moving from employee facing to customer facingOur Solutions:

Dramatically improve productivity   Increase customer service levels   Improve in-store communication

Applications include:MobileCare EMM

Provides wireless updates and support Price and Inventory management

Interfaces to leading POS solutionsMobile Point of Sale

Bring check-out to your customersMobile Manager

Empower your managers on the selling floor

CASE STUDY

Leading multi-channel specialty retailer of apparel and accessories

Total custom system upgrade including:•Software creation and hardware for:

• Warehouse and distribution centers

• Wireless network• In-store systems with

customer-facing tablets •Integration with existing enterprise software•MobileCare Technical Support Services

Page 10: DecisionPoint Corporate PowerPoint

Mobile Field Service/ Sales

Your mobile workers are the face of your company, empower them using mobile technologiesOur solutions:

Dramatically improve productivity   Increase customer service levels   Improve communications with field workers

Applications include:MobileCare EMM

Provides wireless updates and support ContentSentral

Provide the latest sales and service information

APEXWare™ Merchandising, Sales and Delivery

Complete, merchandising, sales and delivery solution

CASE STUDY

Leading kiosk fulfillment and service company

Manages thousands of hotel and restaurant locations with a mobile workforce

Services include:•Procurement of mobile hardware•Development of custom application for rugged mobile devices•Development of custom application for smartphones•Staging and kitting services

Page 11: DecisionPoint Corporate PowerPoint

Mobile Warehouse and Distribution

Mobile technologies continue to improve productivity and growth

Our solutions:Dramatically improve productivity   Increase customer service levels   Improve communications with mobile workers

Applications include:APEXWare Warehouse Management

Complete warehouse management system for small to medium warehouses

ContentSentralKeep management updated with the latest information

MobileCare EMMProvides wireless updates and support

CASE STUDY

Leading Freight Delivery and Logistics Company

Tracking packages across the United States and within 38 distribution systems requires up to the minute information.

Services include:•Design of wireless infrastructure•Installation of wireless infrastructure•Procurement of hardware•Mobile application enhancements•Staging and kitting services

Page 12: DecisionPoint Corporate PowerPoint

DecisionPoint Manages Mobility Lifecycle

Solu

tion

D

esig

n

Devic

e

Acq

uis

itio

n

Ap

plicati

on

S

ele

cti

on

Build vs. Buy

Evaluation

Purchase Options

Problem DefinitionSolution

DefinitionRequirements Documentatio

nTeam

Assignment

User Considerations

Peripheral Support

Environmental Considerations

Purchase Options

Integration

Page 13: DecisionPoint Corporate PowerPoint

DecisionPoint Manages Mobility Lifecycle

D

ep

loym

en

t

Mob

ileC

ar

e E

MM

Mob

ileC

are

S

up

port

Troubleshooting

System Support

Hardware Replacement

Staging

Provisioning

Installation

Training

Software Updates

Security

Device Management

Device Lockdown Reporting

Page 14: DecisionPoint Corporate PowerPoint

Summary

Empowering your mobile workforceElevates customer serviceAccelerates business growth

Mobile Computing providesInformationActionControl

DecisionPoint provides all the resources and services to

Design and Develop mobile solutionsDeploy mobile solutionsMaintain mobile solutions

Page 15: DecisionPoint Corporate PowerPoint

Thank you

Let us help empower your mobile workforce