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Intelligent Information Management: Archive & eDiscovery Andrew Blackham Arrow ECS – Presales Specialist

Data Retention and eDiscovery from Symantec

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Todays information management challenges and the solution - Symantec Archiving and eDiscovery

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Page 1: Data Retention and eDiscovery from Symantec

Intelligent Information Management: Archive & eDiscovery

Andrew BlackhamArrow ECS – Presales Specialist

Page 2: Data Retention and eDiscovery from Symantec

Agenda

Symantec Enterprise Vault™ 10 Customer Presentation 2

Today’s Information Management Challenges 1

Why Information Management?2

The Solution: Symantec Archiving & eDiscovery3

Q&A4

Page 3: Data Retention and eDiscovery from Symantec

Agenda

Symantec Enterprise Vault™ 10 Customer Presentation 3

Today’s Information Management Challenges 1

Why Information Management?2

The Solution: Symantec Archiving & eDiscovery3

Q&A4

Page 4: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 4

Today’s Information Management Challenges

• User mindset: keep everything forever• Duplicated data causing more waste• Unsustainable backup windows

• Over retention increasing costs• Infinite retention = infinite waste• Increased litigation risk and exposure

• Storage is cheap; search and review costly• Improper use of backup systems• Inefficient discovery and legal hold processes

Information Growth & Waste

Fear of Deletion

Search and eDiscovery is Always a Fire Drill

Page 5: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 5

What If I Could…?

Challenges

Execute an Information Governance plan

Simplify search and eDiscovery…

Control local email archives (.pst & .nsf files)

Reduce storage costs…

Improve backup performance…

Better manage unstructured information…

Page 6: Data Retention and eDiscovery from Symantec

Agenda

Symantec Enterprise Vault™ 10 Customer Presentation 6

Today’s Information Management Challenges 1

Why Information Management?2

The Solution: Symantec Archiving & eDiscovery3

Q&A4

Page 7: Data Retention and eDiscovery from Symantec

8

Symantec Information Management

ProtectCompletely

Discover Efficiently

DeleteConfidently

Dedupe Everywhere

DR without a tape mountain

Fewer duplicate copies

Lower storage costs

Reduce legal & regulatory costs

Symantec Enterprise Vault™ 10 Customer Presentation

Page 8: Data Retention and eDiscovery from Symantec

Agenda

Symantec Enterprise Vault™ 10 Customer Presentation 9

Today’s Information Management Challenges 1

Why Information Management?2

The Solution: Symantec Archiving and eDiscovery3

Q&A4

Page 9: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault

Symantec Enterprise Vault™ 10 Customer Presentation 10

• Resource management• Retention management• Discovery management

Flexible Policy-based Archiving Software

• Proven: 10+ years experience

• Intelligent: Ensures archive remains manageable

• Open: Investment protection by extending functionality

• Efficient: Minimizes footprint to maintain low TCO

LeadingArchiving Solution

• 16,000+ customers and 33 MM+ users archived

• Production customers archiving 5 MM+ messages/day

• Deployments archiving 1M+ users

Proven Technology

Page 10: Data Retention and eDiscovery from Symantec

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LEGAL

Archive and eDiscovery Platform

Symantec Enterprise Vault™ 10 Customer Presentation

CLASSIFICATION

Store

Migration

Deduplication

Compression

Transparency

Manage

Retention

Preservation

Deletion

Reporting

Archive

Discover

Guided Review

Legal Hold

Search

Supervision

INFO SEC

EMAIL SERVERS

FILE SERVERS

IMSERVERS

SHAREPOINT

LEGACY DATABASES

DESKTOPS

HR

END USERS

SOCIAL MEDIA

Page 11: Data Retention and eDiscovery from Symantec

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Works with Your Existing Architecture

Symantec Enterprise Vault™ 10 Customer Presentation

OPEN APIs

EMAIL SERVERS

FILE SERVERS

IMSERVERS

SHAREPOINT

LEGACY DATABASES

DESKTOPS

ManageOpen Classification

Encryption

Open ECM

DiscoverOpen eDiscovery

Open Search

StoreOpen Storage

SOCIAL MEDIA

3rd Party Content, Services & Solutions

Managed Services& Hosting

Page 12: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 13

Archiving: How it Works

SAN, NFS, CIFS, DAS, etc.

EnterpriseVault

Email SharePoint Files

13

1. Migrate information to archive

2. Apply deduplication3. Reduce information

stores4. Expire data over

time5. Discover efficiently

Storage

MSFT BPOS Office 365

CloudSocial Media

Page 13: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 14

Seamless End-User Experience

User Access

• Dynamic shortcuts • Preview archived content• Forward, reply, delete• Archive, restore and search

via toolbar/menus• Option for client-less

deployment (“Universal Shortcuts”)

• Support for Domino and Outlook Web Access

Page 14: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 15

Data Classification Services (DCS)Policy Driven Classification What does it do?

– Archive decision, retention, tags– Reduces the cost of reactive

Discovery– Prioritizes items for supervisory

review

– Analyzes content and metadata during archiving

– Decides on an archiving and retention strategy

– Assigns searchable classification tags

Page 15: Data Retention and eDiscovery from Symantec

Take Control of PSTs & NSFs

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• 2) Migrate PST/NSF into archive– Even with mobile users– Limited user action

Enterprise Vault

PC

Network Share

• 1) Locate PST/NSF

– Network servers– PCs

• 3) Optionally dispose PST– Delete, hide– Compact

Transparent End-User Access

Dedupe Across Email, Attachments,

SharePoint, etc.

Symantec Enterprise Vault™ 10 Customer Presentation

Page 16: Data Retention and eDiscovery from Symantec

Symantec Enterprise Vault™ 10 Customer Presentation 17

Ease Email Migrations

Exchange 200x Exchange 2010

Single User ArchiveEfficient Storage

• Proactively archive most of data in mailboxes

• Archiving reduces timefor mailbox move

• Data reduced because of single instance storage and compression

Page 17: Data Retention and eDiscovery from Symantec

Backups are for Recovery, Archiving is for Discovery

• Used to recover systems and data due to corruption or loss

• File, Directory, Volume, Application• Limited resources consumption

– End-user recovery– Help desk support

• Search across multiple content sources – email, files, instant messages, social media

• Any event can trigger discovery• Indexing and classification makes it easier• Legal hold• Improve resource and budget across:

– IT– Legal– Outside parties

Recovery Discovery

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Symantec Enterprise Vault™ 10 Customer Presentation

Page 18: Data Retention and eDiscovery from Symantec

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A Single Solution for the Entire Electronic Discovery Reference Model

Information Management Identification

Preservation

Collection

Processing

Review

Analysis

Production

eDiscovery Timeline

Clearwell

The Electronic Discovery Reference Model (EDRM)

Symantec Enterprise Vault

Symantec Enterprise Vault™ 10 Customer Presentation

Symantec Enterprise Vault Discovery Accelerator

Page 19: Data Retention and eDiscovery from Symantec

Reduce Risk by Improving the Defensibility and Repeatability of Your Processes

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Symantec Enterprise Vault™ 10 Customer Presentation

Leverage a Comprehensive Data

Store

Ensure Consistent Workflow

Provide Transparency and

Real-Time Reporting

Enforce Retention Policies and Legal

Holds

Maintain Chain of Custody

Page 20: Data Retention and eDiscovery from Symantec

2 4 6 8 10

10 Weeks

TraditionalProcess

Average Case Time Savings with Clearwell1.5 Weeks

Automated Process with

Symantec

Weeks

Case Study: NBC UniversalStreamline to Meet Court and Regulatory Deadlines

eDiscovery Case Timeline

• Search a centrally managed and indexed repository • Rapidly target collections• Minimize movement of data between tools• Easily iterative between eDiscovery phases• Accelerate early case assessment

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Symantec Enterprise Vault™ 10 Customer Presentation

Page 21: Data Retention and eDiscovery from Symantec

Agenda

Symantec Enterprise Vault™ 10 Customer Presentation 22

Today’s Information Management Challenges 1

Why Information Management?2

The Solution: Symantec Archiving & eDiscovery3

Q&A4

Page 22: Data Retention and eDiscovery from Symantec

Thank you!

Copyright © 2011 Symantec Corporation. All rights reserved. Symantec and the Symantec Logo are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U.S. and other countries. Other names may be trademarks of their respective owners.

This document is provided for informational purposes only and is not intended as advertising. All warranties relating to the information in this document, either express or implied, are disclaimed to the maximum extent allowed by law. The information in this document is subject to change without notice.

Thank you!

Symantec Enterprise Vault™ 10 Customer Presentation 23