CSI Piemonte international

CSI-PiemonteConsorzio per il Sistema Informativo

Ottobre 2012

Mission

We design and manage an integrated regional information system between local institutions,

enabling the delivery of online services

to citizens and businesseswww.csipiemonte.it/en

Story

Since 1977 we work for the digitization

of the Public Administration in Piedmont

www.csipiemonte.it/en

1977 Signature of the CONSORTIUM AGREEMENT1981 First INTERNATIONAL DELEGATION from China (the DEPARTMENT OF INTERNATIONAL

PROJECTS will be created in 2005)

1982 Beginning of the GEOGRAPHIC INFORMATION SYSTEM and of the Regional Cartographic Institute (the CIVIL PROTECTION System will follow in 1985 and the ENVIRONMENTAL one in 1993)

1987 Activation of RESERVATION CENTER FOR THE HEALTH of Turin (in 2006 SOVRACUP, since 2011 IOSCELGOLASALUTE.IT offers information and services of regional health facilities)

1994 Integration of the DATA PROCESSING CENTRE OF THE CITY OF TURIN IN CSI1998 CSI becomes the Management Technical Center of the UNIFIED NETWORK OF PIEDMONT PA

(in 2004 it will start the regional program for broadband WI-PIE) 1999 Beginning of the REGISTRY SYSTEM for the entire population of Piedmont

Launch of the TORINO FACILE smart card to use digital services online (in 2002 the card Torino Facilissima will enable access to services that require "strong" authentication)

2001 Birth of the TAX REGISTER of Piedmont 2002 CSI coordinates the participation of Piedmont PAs in the 1ST ITALIAN CALL FOR eGOV, submitting 9

projects for services to government, businesses and citizens (6 approved)2005 Implementation of the EMPLOYMENT NFORMATION SYSTEM2010 Start enhancement of public heritage: DATI.PIEMONTE.IT (2010), www.RIUSO-PA.PIEMONTE.IT and

REGIONAL LAW on publication and reuse of public data (2011), COMUNE.TORINO.IT/APERTO (2012)

2011 CSI partner of TORINO SMART CITY PROJECT2012 Opening of a CSI BRANCH IN TIRANA

Story

Today

96 MEMBERS repesenting:1/1 Region8/8 Provinces237/1206 Municipalities (participating or directly or in association)4 Representatives of Municipalities and Provinces3/3 Universities18 Health and Hospital Units8 Agencies and other Institutions

ECONOMIC DATA in 2011

Value of Production 163,0 million EurosTurnover 147,8 million EurosInvestments 15,5 million Euros

AWARDING AUTHORITY on behalf of PAs40 million Euros of purchases of ICT services

Public Sector

PA: from organization focus on internal efficiency and effectiveness

to active resource for the improvement of societyand the development of the Italian system

ICT: from enabling factor to integrate and optimize

activities of the Public Sector to tool to reshape the PA

around its users


basic and elementary

Public Sector

needs

ENABLING

developmental stage

infrastructures and data

CSI value proposition

self-realization

OPEN, VISIONARY, PARTECIPATED

big data,2.0 tools&know-how CITIZEN-USER

esteem and recognitionEFFECTIVE

digital servicesFRONT-END SERVICES

membershipEFFICIENT

skills, methods, processesand information systems BACK-OFFICE SOLUTIONS

security and safetySYSTEMIC

interoperable platformsINTEGRATION

TECHNOLOGY

focus

-

+ +

-

+

-

CSI Portfolio


PrincipleSharing of knowledge,

reuse of projects and services, collaboration,

common investement and commitment to innovate the administrative action

improving it

ASSETS

1.903 databases

2.000 applicatio

n services

30

cross-platfo

rms

200

technologies

900 km o

ptical fi

ber backbone and an

additio

nal 440 km of M

AN

managed

CSI Portfolio

Environment and TerritoryCartographyBuilding Sector and Public WorksSecurityCivil ProtectionEnergyTransportsAir and Water MonitoringPollutionMountains and ForestsLand ProtectionTaxation

Economic Development and Production ActivitiesLabour Information SystemProfessional Orientation Information System Industry Information SystemHandicrafts Information SystemTrade Information SystemProfessional Training Information SystemApprenticeship Information SystemAgriculture Information SystemTenders

Education, Culture and LeisureTourismCultureSportLibrariesMuseumsArtistic and Cultural Heritage

PA GovernanceDemographyCommunicationBudgetsPublic Administration procurementE-procurementEconomic PlanningManagement ControlEuropean ProjectsStatistical dataDematerialization

Resources Development and ManagementPayslipsTraining for Public AdministrationServices for Personnel

Social Policies and HealthHealth and Social ServicesServices to citizensLocal Health Units (Health centres/Hospitals) Information SystemsPathology NetworksRegional Information Systems

Technologies

Areas of administrative action

Some projects and servicesEnvironment and TerritorySpatial DatabaseInformation System for Civil ProtectionInformation System for online management of environmental permitsInformation System for the Energy CertificationInformation System for Management of Thermal Systems Regional Environmental Information SystemInformation System for Water Resources Information System for Municipal Waste Regional Registry of Contaminated SitesInformation System for Road Cadastre Web Transmission of Road AccidentsUnique Digital Model for Building System for the management of the Automotive fee

Economic Development and Production ActivitiesPlatform for Management of Public NoticesRegister of economic-productive ActivitiesOne Stop Shop for Productive ActivitiesObservers for Crafts, Trade, TourismPortal www.piemonteagri.it/qualitaInformation System for Agriculture in the PiedmontInformation System for Management of a paying agency in AgricultureTraceability of Agricultural and Food ProductsInformation System for Training and WorkStatistical Information System of the Labour MarketManagement of online business communications-mandatory

Education, Culture and LeisureRegional Registry of StudentsRegional Registry of School BuildingGuide to school guidancePiedmont Digital LibraryInformation System of tourism and Tourist Information PointsTourist portal piemonteitalia.euSystem for Event Booking

PA GovernanceDemographic DatabaseAnagraphical SystemsPlatform for eProcurementPlatform for Digital Document ManagementAccounting Systems for managing the budgetDatabase of Regional LawsPortals for Open Data and Application Reuse Dashboard for Urban SafetyDashboard for Taxation

Resources Development and ManagementDetection of absences and presences Documents on-line staffEconomic managementLegal management

Social Policies and HealthRegional Registry of Assisted PopulationCentralized database of disability certificationsEmergency Number ManagementOncology Network and Screening SystemsManagement of images and radiology report and Electronic health records System for health care reservations and on-line payment

TechnologiesNetworking, Broadband, Wi-fiMultichannel, Unified CommunicationsVirtualization, Cloud ComputingData Warehouse, Business IntelligenceDisaster Recovery, Business Continuity

CSI Portfolio

Industrial Model


Academia Universities Polytechnics

Research Institutes

Industry Start-up Incubators Business associations

ICT District

Government Public AdministrationsMunicipal Utilities

Regional Agencies

PUBLIC ICT TEAM CSI P

iemonte

CSP

Top-IX

Torino

Wireless

ICT Triple Helix Model

Development Model

Give citizens and businesses a toolto respond to regulatory obligations or to meet their needs

Govern the processand the flow of information

Get data from all PAspotentially involved in the process

3 Goals for each Information System


Financial instruments and development channels

Research and Development (FP7, CIP)European Territorial Cooperation

EU Structural Funds and EU Member States local fundsExtra-European cooperation (Twinning, EuropeAid, World Bank,

InterAmerican Development Bank)Alliances with public bodies and private operators

International Projects


50+ intern

ational p

rojects

20+ beneficiary in

stitu

tions

30+ Countries i

nvolved

Main areas of in

tervention: E

U, Pre-

access

ion and Neighborin

g Countries,

Latin Americ

a

MONTENEGROStrengthening administrative capacities in the Information SocietyCoordination of a team of experts from Italian and Estonian governments to support the development of digital public services efficient and appropriate to the European and international standards.

SERBIATransfer of knowledge to renew the procedures of viticulture zoning and the system of Wine Assignment with Geographical IndicationsTechnical Support and advice to the Ministry of Agriculture, Forestry and Water Management of Serbia to strengthen the growth of the wine industry by adapting to EU standards.

International ProjectsTwinning Project

ALBANIA Technical Support to the Ministry for Innovation and ICT and to the National Agency for Information Society (EuropeAid)Hardware supply and software development for the implementation and the improvement of IT infrastructure and of eGovernment services.

ALBANIA Activities of first registration on security of tenure and registration of immovable property rights (World Bank)Provision of a cadastral database - cartographic and alphanumeric - on a country of Albania in favor of the Central Register of Real Property.

ALBANIA Activities of first registration on security of tenure and registration of immovable property rights (World Bank)Scanning and Indexing of property documents and registers and uploading of the scanned images in the Digital Archive of IPRO for Local IPROs.

International ProjectsExtra-European Cooperation (I)

ALGERIA Implementation of Information System for the Ministry of Water Resources (EuropeAid)Technical assistance for the implementation of an intranet system and a geographic and documental information system for the management of information and data on water resources.CSI Piemonte leader.

ECUADOR Consultancy for the modernization plan of the Civil Registry (IDB)Support for the reorganization of the Directorate General of Civil Registry, which is responsible for issuing identity documents and personal information management of the Ecuadorian population.Project obtained on the basis of experiences of: the Registry made for the City of Turin, the Registry Inter-exchange Centre, the transfer of competence to the Civil Registry of Uruguay.

International ProjectsExtra-European Cooperation (II)

B3 RegionsRegions for Better BroadBand connection (Interreg IV C)Capitalisation policies for the development of broadband networks in rural areas.Recognized as "Fast Track Project" by the European Commission. 16 partners from 8 Countries (Italy, Poland, Spain, Greece, Cyprus, UK, Hungary, Bulgaria).Piedmont Region lead partner and CSI-Piemonte technical coordinator.

ONEObservatory Network to Enhance ICT Structural Funds Absorption (Interreg IV C)Capitalisation of ICT Observatories's experiences to improve regional capacity of planning ICT investments. 11 partners from 8 Countries (Italy, Poland, Cyprus, UK, France, Germany, Belgium, Czech Republic).Piedmont Region lead partner and CSI-Piemonte coordinator of good practice exchange.

DANTEDigital Agenda for New Tourism Approach in European Rural and Mountain Areas (Interreg IV C)Exchange of good practices on the contribution that the Society can make to improving the effectiveness of regional policies aimed at rural and mountain tourism. 8 European Regions (Italy, Poland, Spain, Greece, Slovenia, France, Germany, Netherlands). Province of Turin lead partner and CSI-Piemonte coordinator of light pilot project.

HOMERHarmonising Open Data in the Mediterranean through Better Access and Reuse of Public Sector Information (MED Programme)Developing of a strategy to harmonize, release and federate the digital heritage of national, regional and local authorities. 8 Countries (Italy, Spain, France, Greece, Malta, Cyprus, Slovenia, Montenegro). Piedmont Region and CSI Piemonte coordinators thanks to the experience of dati.piemonte.it

International ProjectsEuropean Territorial Cooperation

Open-DAI Opening Data Architectures and Infrastructures of European PAs (Topic “Innovative government”)Experimentation of a platform for the display of "public data" and "public service" based on service-oriented architecture and cloud computing infrastructure, through which governments and private companies can develop innovative applications and services. 11 partners from 4 Countries (Italy, Spain, Sweden, Turkey). CSI Piemonte coordinator.

OASIS Openly Accessible Services and Interacting Society (Topic “Innovative government”)Creation of a unified portal to facilitate access to information and public services, using cloud computing infrastructure, platforms and open standards. 13 partners from 6 Countries (Italy, Spain, France, Bulgaria, Turkey, UK).

STORK2 Secure idenTity acrOss boRders linKed 2.0 (Topic “European electronic identification and authentication”)Experimentation and dissemination services for digital identity in Europe, consisting of pilot in many European countries for checking cross-border services (health, education, business, banking...) with access via a shared system of electronic authentication . 58 partners from 17 Countries.

International ProjectsCIP-ICT-PSP Programme

2012 torinosmartcity.it - “eGov - A more open government” Award 2012 (Maggioli) Dashboard for Urban Safety - “Innovation and Safety” Award (Techfor, Italian Minister for PA and Innovation)

2011 Geoportal of City of Turin - National Award for Geographic Information portals (AMFM GIS Italia)Web of City of Turin - “Transparency” Award for websites of municipalities (Italian Minister for PA and Innovation)

2010 CSI activities in support of local business - “Best practice” within the Small Business Act (EC)Web 2.0 services of City of Turin “open source trouble ticket system” - eChallenges 2010 (EC)Web 2.0 services of City of Turin “Torino Web News” - Stockholm Challenge (City of Stockholm)Web 2.0 services of City of Turin “Torino 2.0” - “eGov of Local PA” Award 2010 (Maggioli) Online management of mandatory notices to the employment centers - “eGov of Local PA” Award 2010 (Maggioli) Web of Piemont Region - "Innovation and functionality” Award (Agency for communication and training of the Lazio Region)On-line Payment of tickets in ASL12 - “Prize to results" (Italian Minister for PA and Innovation)

2009 City of Turin "Cert2Web: online certificates” - eChallenges 2009 (EC)City of Turin "Turin Map Sharing MappaTO” - Editor's Choice (EC ePractice)Geographic and Environmental Information System of Piedmont Region - eGov Awards 2009 (EC ePractice)Disability Information Centre of the Province of Turin - “Good PA” (Italian Minister for PA and Innovation)

Piedmont Region: Infrastructure for Registration and Identification, School Project, RegionalInformation System of Mountain Economy, Polis Piemonte - “Good PA” (Italian Minister for PA and Innovation)Database of Financial Incentives for Enterprises in Piedmont - “Work togheter” (Italian Minister for PA and Innovation)

References

Contacts

Thanks for your attention

For furth

er inform

ation

international@

csi.it

www.csipiemonte.it/

en

Technology

CSI Piemonte international