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Helping social care organisations and residents with digital technologies
March 2015
Miles Maier – Project Manager – @lasaict
Paul Webster – Community Builder – @watfordgap
AboutConnecting Care
About Lasa 30 years of trusted advice
Knowledgebase, Suppliers Directory, Connecting Care, advicelocal
www.lasa.org.uk/
Welfare Rights
www.rightsnet.org.uk
Funded by Department of Health - Voluntary Sector - Innovation, Excellence & Strategic Development fund
Follow on from Get Connected which provided hardware … but small NFP care providers need more support
For Care Organisations, For Staff & For Residents
Work with existing networks and NCVO,NCF, Skills For Care etc. & signpost tolocal projects
Background to Connecting Care
About YouDo you work in community health
& social care?
Do you meet small, voluntary sector care providers?
Do they grumble “about the computers”!
Do they have questions about basic ICT or future Digital Technology & Devices?
Connecting Care
has the answers
VCS Organisations – Concerns ?
Where to start
Knowledge / Skills
Confidence / Fear
Capacity / Resources
Broadband Access
Cost
Equipment not suitable
Websites that aren't accessible
Scepticism / Put off by jargon
Connecting Care - ActivitiesHelp social care providers make better use of technology through health-checks
Provide links to resources for staff
Show and tell sessions to demonstrate newtechnology for residentsand users
Connecting Care - WebsiteMany articles on using tech in social care, e.g.
- There is an app for that!
- Staying safe online
- Argos training with tablets
- On-line networks for carers
- Sources of skills and learning for social care orgs
- How to plan best use of ICT resources
And much more!
www.connectingcare.org.uk
The Scary Parts…
>The Scary Parts
Large organisation not backing up any data – client details, staff records …
Training provider 'networking' files by sharing a USB stick between computers in an office
A reception PC shared by two organisations with no security between each others files
No budget for strategic IT replacement or even for unexpected technology purchases
Paper based care records, searches through filing cabinets, manual duplication of effort
Importance of ICT not recognised by Trustees Website that didn't work on Tablet PC / Smartphone Poor service by ICT Suppliers No ICT Support plan in place Emails printed for CEO with no PC ….
The Scary Parts
Technology in Caring
- Support the carer in their caring role- Give remote access to e-learning- Retain social integration through on-line networks- Networks to facilitate care co-ordination
Empower both person being cared for & carer
- Help carers where time is the barrier to keeping connected
Technology for older people ...
Being Independent but not Isolated. Can help provide 'safe independence'.
“Using the Internet should be fun, not a chore” Age UK - 'ITea and Biscuits'
It's about sharing conversations with people near and far – Intergenerational
Activities Co-ordinators in a Care Home role as a Digital Champion
86% of over 55s - Internet has improved their lives (Digital Unite)
The Good Parts...
>The Good Parts
Dedicated volunteer for an organisation's IT Activities Co-ordinator using Skype for residents
and Youtube videos on a large screen Buildings equipped with Wireless Internet Tablet PCs offer activities and training ... but also
fun to see house on Streetview or Plan route! On-line learning that offers cost & time savings IT Training suites & eager learners Facebook to tell good news stories
The Good Parts
Good use of technology in Social Care.
Articles & Resources
For- Organisations- Staff - Users
www.connectingcare.org.uk
Websites & Volunteer Services
Any Questions?
Free lasa publications:ICT Bulletin - bi-weekly newsletter
Sign-up -http://storify.com/lasaict
We can all be a Digital Champion, Digital Friend or Social Media Surgeon for an older person or
Organisation in our community
Thank You
Miles Maier – Project Manager
[email protected] 020 7426 4496
Paul Webster – Community Builder & Technology Consultant
[email protected] 020 7426 4498
Start small … what one thing could you
try out today?
