Connected Devices - Collaborative User Experience

Connected Devices

Collaborative User Experience

www.novel-ebiz.com

Strategic Global User Experience Architecture and Design Series

An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.

Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2©

Connected DevicesCollaborative User Experience

Designing for User Ecosystem: Physical, Digital, and Collaborative Worlds

Addressing the next big thing in technology: Connected Devices

Definition




"Cyberspace is not a place you go to but rather a layer tightly integrated into the world around us"

- Institute For The Future

Definition




We are now witnessing a trend in user behavior where user’s interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative world

Definition




What user experiences in physical world is cross-linked to digital world creating an overlapping space for collaborative user experience

Key point:

Conceptual Diagram

Model Concept and Design: Sushmita Dutt©




While watching a news event on television, viewers are often prompted to voice their opinion over the TV channel’s social media account (Facebook, Twitter, etc.) causing a shift in user experience from physical world to digital world and vice‐versa where User Context remains the same.

User Context Example:



Connected Devices:Collaborative User Experience

Samsung devices work together, keeping user in sync with user contexts…

Case:

Real World Example:




Case:

Real World Example:




Case:

Real World Example:




Case:

Real World Example:




Case:

Real World Example:




Mirror the image on mobile --------

Case:

Real World Example:




Sync Samsung devices to seamlessly share videos, photos, music and more….

Case:

Real World Example:



Extended ConnectivityCollaborative User Experience

Beyond Devices

User gets connected to Multiple Technology Platforms on Single Sign-on

One Google Account for everything GoogleSign in to continue to Gmail Sign in to continue to YouTube

Case:


Connected TechnologiesCollaborative User Experience

Advantages

Ease of Use andImproved Productivity

User gets connected to Multiple Technology Platforms on Single Sign-on

With a combination of technology, processes and IT intelligence, connected technologies deliver Consistent User Experience



Technical Architecture and Conceptual Model







Platform One Environment

Registry Repository

Model Service Exec. Data Mgmt. Mgmt. Mgmt. Mgmt.

Infrastructure Services

Service Bus

Platform Two Environment

Users

Transactions

Collaborations

Processes

Software System

Use

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Use

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Busi

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Vertical Integration

Users

Transactions

Collaborations

Processes

Software System

Use

r Int

erfa

ce

Use

r Ser

vice

s

Busi

ness

Reso

urce

s

Serv

ice

Bus

Vertical Integration




Are you in sync with your user needs

for Connected Technologies?




With a combination of technology, processes and IT intelligence, collaborative User Experience delivers consistent and productive user experience with ease of use across multiple technology devices and platforms.

Profile: • Associate Director, Technology Novel-eBiz• Information Architect: CareFirst BlueCross BlueShield• Information Architect: SAP America• Software Developer for Testing Microsoft

• M.S. Information Systems• M.A. Communications• Workshop: PET in HCI

Author: Sushmita Dutt

Consultant , User Experience and Information Architecture for Web, Mobile and Hybrid Technology Platforms.

[email protected]