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Disruptive technologies and business models continue to force organizations to assess how they do business, manage staff and engage with customers. This CompTIA presentation explores five keys trends shaping the tech-driven workforce of the future.
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5 Trends Shaping the Tech-Driven Workforce of the Future
Copyright (c) 2014 CompTIA Properties, LLC. All Rights Reserved. | CompTIA.org
The Computing Technology Industry Association
Certifications & Credentials | Education & Events | Public Policy | Philanthropy | Research
Framing the Discussion
IT Sector
IT Occupations
Within the information technology sector, there are many IT occupations
#1 Geography still very much a workforce factor; dynamics continue to change
24% 47%
29%
Prefer 1 telecommuting day per week
Prefer 2 or more telecommuting days
Prefer zero telecommuting days
Telecommuting and Remote Work Becoming Mainstays
Preferences for the Number of Telecommuting Days
Source: CompTIA
37% of HR executives
report the pool of quality candidates in their local region makes hiring for certain positions challenging
IT Network Occupations Geomap Includes network administrators, network architects and network support specialists
Source: EMSI
IT Network Occupations Geomap: California Counties Includes network administrators, network architects and network support specialists
Source: EMSI
Map Placeholder Supply of vs. Demand for Labor: San Francisco Metro
Source: CompTIA | Burning Glass Technologies Labor Insights
#2 Every business becoming a digital business on some level
Technology Increasingly Important to Business Success, but “Getting There” Remains Harder Than Ever
17%
43%
36% Very Important
Important
Importance of Technology to Business Success Trending Upwards
NET Unimportant
NET Important
Neutral
4%
15%
50%
31%
5%
NET not that close
Moderately close
Very close
Exactly where want to be
Self-Assessment of Tech Utilization
Source: CompTIA
As Predicted by Marc Andreessen, Software Continues to Eat the World
80.0
85.0
90.0
95.0
100.0
105.0
110.0
115.0
120.0
125.0
130.0
2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
Core software - developers
Secondary software - web, database, etc.
IT support and admininistration
System architects, scientist and other
Tech manufacturing - assemblers, etc.
Source: EMSI | CompTIA
Index of change in occupation count | base year = 2004
Becoming a Digitally-Savvy Organization Means Finding Better Ways to Harness Data
8 in 10 executives
agree to the statement (NET):
"If we could harness all of our
data, we'd be a much stronger
business”
6 in 10 companies
report being significantly or moderately deficient in data-related skills
$115,531 R
$114,796 NoSQL
$114,396 MapReduce
$112,382 Cassandra
$109,561 Pig
$108,669 Hadoop
$107,825 Mongo DB
$106,542 Big data
$102,812 Hive
$90,643 MySQL
High Paying Data Skills
Strong demand for data developers, database administrators and business intelligence analysts
Source: CompTIA | DICE | EMSI
#3 The Big Shift: demographics remaking the workplace
Millennials Begin to Make Their Mark
20%
44%
0%
10%
20%
30%
40%
50%
60%
2000 2010 2020
Baby Boomers Gen Y
% of U.S. Workforce Represented by Generational Cohort
% of Workforce Age 55+
44% Morticians
31% Tax examiners
31% CEOs
26% Education administrators
23% Engineering technicians
19% Computer research scientists
17% Information analysts
16% Computer support specialists
Source: EMSI | BLS | CompTIA
Overcoming Generational Differences in the Workplace
41% 40%
64%
27%
Younger workersfeel too entitled
Older workers aretoo set in their ways
20-somethings 60-somethings
Degree to which Segment Believes the Stereotype has some Truth to It
One-size-fits-all
limitations
Knowledge transfers
Source: CompTIA
Your customers will change
too
#4 Always-on learning becoming a necessity in an always-on world
Workers & Employers Acknowledge the Need for Always-On Learning
19%
41%
36%
3%
Significantlymore
Moderatelymore
Stay thesame
Less
Level of training / prof. dev. desired in the coming year
39% Engaging in
some type of e-learning
42% Undertook some
type of tech-related training
47% NET % engaging in
some degree of voluntary training
27% of IT professionals cite ‘fear of skills becoming obsolete’ as a job concern
Source: CompTIA
8%
8%
12%
18%
27%
36%
41%
44%
20%
27%
24%
24%
30%
34%
38%
41%
More simulations or gaming elements
More social elements
More mobility elements, such as app-based training
More autonomy - allowing staff to design or pursuetheir own training/prof. dev. plan
More e-Learning or MOOCs
More cross-training with other dept. / divisions
More follow-up after training / goals alignment
More time set aside for training & prof. dev.
Gen Y Baby Boomers
Training / Prof. Dev. Improvement Preferences
Key differences in training improvement preferences
Source: CompTIA
#5 The need to re-think career roadmaps
IT Job Posting Trending
1,549
1,596
1,711
1,777
8,631
8,786
10,505
11,204
14,600
24,746
33,014
33,266
33,379
47,927
50,467
Computer Network Support Specialists
Computer and Information Research Scientists
Computer Network Architects
Computer Hardware Engineers
Database Administrators
Software Developers, Systems Software
Information Security Analysts
Computer Programmers
Computer and Information Systems Managers
Web Developers
Computer User Support Specialists
Computer Systems Analysts
Network Systems Administrators
Computer Occupations, All Other
Software Developers, Applications
Avg Monthly Job Postings
Avg Monthly Hires
Source: EMSI
Time period: January 1, 2014 – October 1, 2014 | Average monthly job postings of 282,156; average monthly hires of 221,237
Many HR Professionals Contend with a Challenging Hiring Environment
68%
25%
7%
Verychallenging
Somewhatchallenging
Manageable
HR Perceptions of Hiring Environment
% of Workforce Age 55+
44% Morticians
31% Tax examiners
31% CEOs
26% Education administrators
23% Engineering technicians
19% Computer research scientists
17% Information analysts
16% Computer support specialists
Top Hiring Challenges Cited by HR Professionals
1. Finding candidates with right level of experience
2. Finding candidates with the right ‘hard’ skills
3. The pool of quality candidates in local region
4. Filling openings in a timely manner
5. Finding candidates in the right salary range
6. Finding candidates with the right ‘soft’ skills
7. Competing with large employers
8. Costs associated with recruiting
Source: CompTIA
The dilemma: talent pipeline not as deep as it could be due to certain perceptions and some confusion about careers in IT
42%
50%
9%
Grow significantly in importance
Grow somewhat in importance
No change or diminish in importance
HR Perceptions of Certifications / Credentials
HR Perceptions of How the Use of IT Certifications will Change
26% 28% 38%
72% 67% 60%
Requirement for certain positions
Measure of a candidate’s
willingness to work hard / meet a goal
Confirmation of subject
matter knowledge
Often
Some-times
How IT Certifications Factor into the Hiring Process [HR perspective]
Source: CompTIA
IT Certifications Roadmap
Source: CompTIA
Wrap-up
Trend #1: Geography still very much a workforce factor; dynamics continue to change
Trend #2: Every business becoming a digital business on some level
Trend #3: The Big Shift: demographics remaking the workplace
Trend #4: Always-On learning becoming a necessity in an always-on world
Trend #5: The need to re-think career roadmaps
Source: CompTIA
About CompTIA Market Research
Source: CompTIA Market Research
CompTIA is a member of the Marketing Research Association and abides by its guidelines for survey best practices and research ethics. CompTIA is responsible for all content contained in this report. CompTIA research is one way in which the association re-invests resources in the IT channel. As the voice of the IT industry, CompTIA has hundreds of tools, market intelligence reports and business training programs to help IT channel organizations grow through education, certification, advocacy and philanthropy. CompTIA research reports are available at no cost to CompTIA members to help them develop and hone their business plans. Visit www.comptia.org or contact [email protected] for more information.