Comarch solutions for Mobile Communication Service Providers

Copyright Comarch 2009

Comarch solutions for Mobile Communication Service Providers


2 Copyright Comarch 2009

Introducing Comarch

• Founded in 1993, public company since 1999• Stable ownership, organic growth with sustainable annual profit• Global software vendor for the telecommunications industry• Strong BSS and OSS player - top rated by Gartner

• 3 500 employees in EU and US

• Customers: T-Mobile, Telefónica O2, E-Plus Group, KPN Group, Claro (Grupo America Movil), Bouygues Telecom, Auchan Telecom

• Mother company of SoftM in Germany

• Innovations: NGOSS ontology (MOST), fiber optics performance management (MANGO), Misused Detection System (MDS), NGIPTV, Open IMS, self-optimizing OSS.



Comarch programs for mobile market

Global Solutions Architectures

Planning and proofing

Specialized Managed ServicesOSS transformation

BSS managed services

BSS portfolio (Convergent Billing, CRM, SelfService)OSS portfolio (NG Network Management, Service Assurance)OSS/BSS preconfigured package 4 MVNE/O and challengers

Integrated solution delivery and maintenance

Professional services, Infrastructure servicesBusiness Process Outsourcing, Data Center,

Turn key Solutions, Mobile software

Responsibility,Innovation

COTS,Integration

Readiness,Resources

Domain knowledge,Experience



Comarch BSS Suite Products

• Converged interconnect, interpartner, wholesale platform

• Advanced revenue sharing• Real-time business controlling• Rule-based real-time charging• White labeling billing features,

MVNE gateway• B2B gateway and resource

management• Accounting, payments, taxation

• CRM for communications• Self-care platform for

individuals, enterprises, partners

• VAS and Mobile TV distribution platform



Comarch BSS competitive advantages

• Home-grown BSS suite We can deliver the whole suite better, faster, more securely than a mega-large company artificially composed from mergers and acquisitions

• Unified Data Model and Product CatalogShort time-to-market, simple system management and configuration. All BSS products are based on the unified data model for reference data and product catalog

• We are experts in procesing of huge amounts of dataThe core of our competences is connected with mass and real-time rule-based data processing which includes service agnostic and multi-industry rating, charging and billing.

• Customizable Business Processes We don’t limit workflows and business processes as they are configured on the development or implementation process. Business processes and workflows can be reconfigured.



Multi-layer Network

& Service Inventory

with Processes

“Traditional” OSS

Network

Management

Comprehensive

Network Integration

Comarch OSS Suite Products



Comarch NG OSS commercial off-the-shelf products (COTS)

ITIL basedprocessoriented

operations

Up-to-datenetwork &

serviceinventory

Flexibleservice

modeling

Networkplanningactvities

Legacy andNGN network

integration

Service statemonitoring and

impact event analisys

Real-timeService QualityManagement

Network eventsand performance

datamanagement

Open, advancedand flexible

enrichment &correlation rules

Know Howdatabase for

automated repaircapabilities

Networkconfigurationcapabilities

Servicecatalogue



Comarch OSS competitive advantages

• Fully own developed product Modular approach for fine defined problemsOut of the box pre-integrated for larger areaTailored solution for well defined problems

• Comprising the vertical eTOM areas of fulfillment, assurance, operations support & readiness within one solution with full knowledge sharing

• Product oriented approach, but customer driven – easily customizable with reasonable minor OPEX impact

• Open for external integrations but at the same time delivered with skilled professional services for integrations and implementation

• Automation and pro-activeness in operations based on Comarch OSS for better network & service quality



Beyond eTOM, there is Mobility Developing Consumer Mobile Applications and Services

Boosting Enterprise Service Platforms toward mobility

Porting existing applications and solutions to mobile terminals

Customizing and building operator variants

Trainings and consullting in mobile SW development

Cutting-edge mobile products

Ready-made boxed solutions for communities

Ser

vice

sP

rod

uct

s



Implementations of innovative business and technology architectures – case studies

• Case 1: Comarch NG BSS for NGN unified communication

• Case 2: Use of Comarch NG BSS to implement CaaS for SMEs

• Case 3: OSS transformation to NG OSS

• Case 4: Application of Comarch NG OSS for a multi-country core network modeling and service inventory

• Case 5: OPEX optimization with Comarch NG OSS Service Monitoring solution



Case 1: Comarch NG BSS for NGN unified communication

• Business model of newly-established operator– Low cost converged communications for enterprises– NGN network and VAS: femtocell technology, virtual PBX-es, IP VPNs– Simple communication services inside corporate campuses– National roaming outside the campus– Integration gateway between network elements, services, and national

roamer delivered by Comarch

• Scope of the Comarch CaaS solution– System development in pace with the business needs– Uninterrupted operation of the system– Fast access to information and master data– Correctness of the entered data– Interworking with SDP platform at the network level



Case 2: Use of Comarch NG BSS to implement CaaS for SMEs

• Goals of the project– Implementation of end to end revenue management, CRM, and

corporate care– Migrating complicated relations and individual tariff plans to central

repository– Enabling open BSS platform for resellers and representatives– Enabling self-care dashboard for self service and traffic, as well as

service statistics

• Comarch delivers business-driven CaaS– Customer satisfaction factor constitutes a part of the service contract– Business-driven managed services (customers are SMEs and large

enterprises) dedicated SLAs, B2B gateway, tariffs, processes– BPO with stringent SLA requirements– End to end system and processes monitoring and capacity planning– Risk sharing and pay-as-you-grow business model



Case 3: OSS transformation to NG OSS

• Project objectives and results– Shorten time-to-market for network changes and

technology enablers - as a result the efficiency of new network service configuration, rollout and tests increased by 50%

– Significant decrease of internal IT and R&D costs– Decrease of the number of BSS/OSS systems (Planning, Inventory,

Configuration Management) – Reduction of vendors and technology partners

• One for transport network• One for network services management: setup, maintenance, updates

• Comarch solution– Managed services based on Comarch NGSM – Configuration management– Unification of planning tools and planning policy– Business processes outsourcing (BPO for OSS processes)– Reporting and optimizing (network intelligence)



Case 4: NG OSS for multi-country service inventory

• Goals of the project– OSS transformation towards umbrella and service inventory – Country-specific solutions and priorities – Global service inventory (cross-country services)– Inventory of services, and paths, and interactions– Reconciliation of repository and network plans with real network data

• Comarch delivers– Process-driven Inventory, – Service inventory, – Service and network modeling tools,– Planning tools



Case 5: OPEX optimization with Comarch NG OSS Service Monitoring

• Transformation instead of upgrade– Replacement of obsolete element monitoring systems

and migration to unified NG service assurance– Global end 2 end service monitoring (multi-country) – Dynamic calculation of service impacts and service driven priorities – Process automation of fault management– OPEX cuts due to centralization – economy of scale

• Comarch delivers– Comarch NG Service Assurance solution– Advanced correlation engine for NGN and 2G/3G interworking– Service Quality Management and Service impact analysis– ITIL process library– Professional services

Copyright Comarch 2009

Thank you

http://www.comarch.eu/telecommunications

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Comarch solutions for Mobile Communication Service Providers