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The conversation just gets better The conversation just gets better

Collaboration customer deck - the conversation just gets better

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An overview of BT's collaboration solutions and our approach to addressing customers' collaboration needs. the deck demonstrates how we're helping customers enhance the experience and build a compelling business case by harnessing the power of video, conferencing, social media, and streaming to make collaboration better anywhere, on any device. With collaboration solutions from BT, the conversation just gets better. Find out more about BT's business collaboration solutions: http://www.globalservices.bt.com/uk/en/solutions_category/collaboration

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Page 1: Collaboration customer deck - the conversation just gets better

The conversation just gets better

The conversation just gets better

Page 2: Collaboration customer deck - the conversation just gets better

2

The world of collaboration is changing faster than ever before...

It’s time to revolutionise with

new services unique to BT

With BT, the conversation just gets better

Voice is the common ground

for great collaboration

We’re expecting to work just like

we play

Making better conversations work

for business

Page 3: Collaboration customer deck - the conversation just gets better

The conversation just gets better

Improve

… the business case

• Update communications technology

• Improve productivity whilst reducing costs

Customers are telling us they want to...

Enhance … the end user experience

• Collaborate simply and effectively

• Collaborate securely on any device

Page 4: Collaboration customer deck - the conversation just gets better

The conversation just gets better

We are helping customers address this with…

Fit for purposeinfrastructure

Eight new productlaunches globally

New services formigration and integrationfrom BT Advise

Collaboration-readyinfrastructure, integrationand migration

Page 5: Collaboration customer deck - the conversation just gets better

Enhancing the end user experience

• BT MeetMe with Dolby Voice - new and exclusive to BT • Making calls simple, effective and enjoyable• HD quality, surround sound with noise reduction

BT One Collaborate

• An experience closer to that of face to face• User friendly, HD-enabled end points to hear

the difference

HD Voice • New simple, one touch audio conferencing with BT One Voice anywhere

• Now includes voice over LTE/4G, a great experience wherever you are

BT One Voice • Multiparty video and easier, wider federation now included with Lync 2013

• Faster, simpler connectivity with no VPN required with Cisco Jabber

New UC clients

• Simple, secure self-service connectivity • Personalised location-based mobile services• Enterprise-class Wi-Fi

BYOD

• BT MeetMe with Dolby Voice - new and exclusive to BT • Making calls simple, effective and enjoyable• HD quality, surround sound with noise reduction

BT One

Collaborate

• An experience closer to that of face to face• User friendly, HD-enabled end points to hear

the difference

HD Voice

• New simple, one touch audio conferencing with BT One Voice anywhere

• Now includes voice over LTE/4G, a great experience wherever you are

BT One Voice

• Multiparty video and easier, wider federation now included with Lync 2013

• Faster, simpler connectivity with no VPN required with Cisco Jabber

New UC clients

• Simple, secure self-service connectivity • Personalised location-based mobile services• Enterprise-class Wi-Fi

BYOD

Exclusive

Page 6: Collaboration customer deck - the conversation just gets better

Improving the business case for collaboration

• Rich UC functionality with fully flexible pricing, price per user per month, no commitment with Cisco HCS

• Reduce roaming and call costs with a better video on themove experience with Lync 2013

• Handset for life included in the price per user per monthwith iComms

BT One Cloud • Move to rich UC with the low-cost evolution for legacy Avaya and Nortel with IP Office v9

• Reduce the cost of implementing BYOD and video within your organisation with Cisco Release 10

BT OneEnterprise • Minimise the cost of migration and transformation

with a simple assessment and a new 3step methodology

BT Advise One

• Rich UC functionality with fully flexible pricing, price per user per month, no commitment with Cisco HCS

• Reduce roaming and call costs with a better video on the moveexperience with Lync 2013

• Handset for life included in the price per user per monthwith iComms

BT One Cloud

• Move to rich UC with the low-cost evolution for legacy Avaya and Nortel with IP Office v9

• Reduce the cost of implementing BYOD and video, within your organisation with Cisco Release 10

BT OneEnterprise

• Minimise the cost of migration and transformation with a simple assessment and a new 3 step methodology

BT Advise One

Fully flexible price

Page 7: Collaboration customer deck - the conversation just gets better

Proven BT Roadmap

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Enabling improved collaboration internally and with customers

Extend

Step 3

Platform for true business agility

Converge

Step 2

Greater controls

Consolidate

Step 1

The journey to collaboration transformation…

Multiple SLAs and vendors

Disparate

UC Quick StartBuilding the business case

Hybrid Architecture Service Migrate the platform

UC Readiness Assessment Optimise the customer experience

Achieve better UC performance for end users and increase productivity

The BT Advise One Methodology

Page 8: Collaboration customer deck - the conversation just gets better

Supported by a collaboration-ready infrastructure

Flex your compute power instantly to deliver the user experience at the right cost

BT Compute Empower your agents in anomni-channel collaborative world

BT Contact

Ensure all your collaborationtools are protected from thelatest security threats, makingit safe to work together

BT Assure

LAN Connect (Wi-Fi) – enabling Collaboration, throughout your building on any device

Connect applications – understand and prioritiseyour collaboration applications like voice and video

BT Connect and WiFi infrastructure

Page 9: Collaboration customer deck - the conversation just gets better

Enhancing the end user experience

Making global team work easier forHubergroup with One Enterprise Lync

Helping Philips connect globalusers quickly and effectively

Transforming how Yazaki talk totheir colleagues around the worldwith One Collaborate

Branch WiFi in 1,600 Barclay's branches enables customers to connect andcollaborate anywhere in the branch

Improving the business case

Reducing the cost of businesstravel for G4S with One Collaborate

Reducing costs and simplifying infrastructure for Akzo Nobel with One Enterprise Cisco

Helping Bosch with their geographicexpansion plans with One Voice SIP trunking

Making the most of existing investments whilst setting a clear, low risk path to IPT with One Cloud

Innovation today and for the future

Medical staff and patientscan instantly share vital signs, through video, email, and other collaboration tools, wherever they are

Personalised videos accelerate customer engagement and improve returns in retail banking

Making it work for our customers

Page 10: Collaboration customer deck - the conversation just gets better

It’s time to revolutionise voice and make collaboration work

We make it work tailoring a greatexperience for every individual.

We make it work together old or new, for employees, customers, all the suppliers and partners in your ecosystem, anywhere in the world.

We make it work end to end. Weunderstand voice, and how to makecollaboration work for business.

With BT, the conversation just gets better