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Chapter 2: Business Processes, Information, and Information Systems

Multiple Choice

1) Which of the following is NOT part of the network that comprises business processes?

A) Systems

B) Activities

C) Facilities

D) Resources

2) Business processes are ________.

A) resources

B) inventory management

C) systems

D) functions

3) Structures that are used within the business process are called ________.

A) facilities

B) resources

C) information

D) information systems

4) Information is defined as:

A) data

B) data and related activities

C) systems produced from data

D) knowledge derived from data

5) Which of the following is not a characteristic of good information?

A) Freely available

B) Accurately relayed

C) Produced in time

D) Contextually relevant

6) Information requires an appropriate relationship between its cost and ________.

A) value

B) timeliness

C) context

D) sufficiency

7) When work that was formerly done by people has been moved to computers, it is said to be ________.

A) updated

B) automated

C) procedural

D) processed

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8) Consider the characteristics of the five components. Which of the following serves as a bridge between the

human side and the computer side?

A) Hardware

B) Software

C) Data

D) Procedures

9) Which of the following is NOT an example of a manual system?

A) An accounts payable clerk receiving PDF files

B) The accounts payable clerk comparing the PDF files

C) A clerk issuing a check

D) All of the above are manual

Fill in the Blank

10) Information and resources are transformed by ________.

11) A check is an example of a ________.

12) Good information is produced on a ________ basis.

13) The instruction set for hardware comes from the ________.