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We all know that capturing customer data using dynamic, web-based enterprise eForms — thus, avoiding the delays of paper altogether — can have a rapid and exceptionally beneficial impact on business. However, what is the best way to go about implementing a truly "soup-to-nuts" electronic capture strategy that can leverage today's mobile revolution? This session will discuss the best practices to implement an electronic capture strategy to leverage eForms and the growing mobile sector.
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Agenda:Mobile changes everything
Problems with the old way
Let’s go mobile
Demonstration
Hi I’m Dan
I develop software for iPads and web browsers
And I have something cool to tell you
From 3 weeks to onboard a patient…
To the SAME DAY
Do more with less
Remember this place?
Replaced by This
Amazon Hypothetical
Would you put up with that?
Is the old way better?
Can you make it easy?
How I define electronic forms
“The purpose of a form is not to treat the human as a computer, who will dutifully fill in each and every box just the way you want.
No, creating a form is like hosting a party for words.”
Is this it?
A bit closer?
Customer Confusion?
• Common• Building• HVAC• Plumbing• Gas• Electrical• Fees
Paper
What does this produce?Data
Current Landscape
Paper Ideal Data
Case Study: Home Healthcare
The old way
New, and improved
The Mobile Goals
Make it Easy
Do it all out of the box
Conform to Human Interface Guidelines
Automate Processes
Collect Signatures
Plan for the unexpected
Secure Content
Sync forms and data
Demonstration
