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World®’16
CAProject&PortfolioManagementResourceManagementBestPracticesAlysonPostonCATechnologies
AMX67E
AGILEMANAGEMENT
2 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ForInformationalPurposesOnlyTermsofthisPresentation
©2016CA.Allrightsreserved.Alltrademarksreferencedhereinbelongtotheirrespectivecompanies.Thepresentationprovided atCAWorld2016isintendedforinformationpurposesonlyanddoesnotformanytypeofwarranty.Someofthespecificslideswith customerreferencesrelatetocustomer'sspecificuseandexperienceofCAproductsandsolutionssoactualresultsmayvary.
CertaininformationinthispresentationmayoutlineCA’sgeneralproductdirection.Thispresentationshallnotserveto(i)affecttherightsand/orobligationsofCAoritslicenseesunderanyexistingorfuturelicenseagreementorservicesagreementrelatingtoanyCAsoftwareproduct;or(ii)amendanyproductdocumentationorspecificationsforanyCAsoftwareproduct.Thispresentationisbasedon currentinformationandresourceallocationsasofNovember1,2016,andissubjecttochangeorwithdrawalbyCAatanytimewithout notice.Thedevelopment,releaseandtimingofanyfeaturesorfunctionalitydescribedinthispresentationremainatCA’ssolediscretion.
Notwithstandinganythinginthispresentationtothecontrary,uponthegeneralavailabilityofanyfutureCAproductrelease referencedinthispresentation,CAmaymakesuchreleaseavailabletonewlicenseesintheformofaregularlyscheduledmajorproductrelease.SuchreleasemaybemadeavailabletolicenseesoftheproductwhoareactivesubscriberstoCAmaintenanceandsupport,onawhen andif-availablebasis.Theinformationinthispresentationisnotdeemedtobeincorporatedintoanycontract.
3 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Abstract
Understandingwhatyourpeopleareworkingonandwhattheircapacityreallyiscanbeastruggleforeventhemostmatureorganization.Allocationsvs.Assignments?Actualsvs.Availability?HowdoorganizationsdrivevaluewithCAPPMandunlocktheresourceinformationtheyarelookingfor?
Inthissession,wewillcoverResourceManagementbestpracticesincludingreal-worldexamplesofdifferentresourcemanagementmodels.
AlysonPostonCATechnologies
4 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Agenda
THE“4A’SOFRESOURCEMANAGEMENT”
AVAILABILITY–NOTALWAYSTHEEASIEST
THEPLANNINGHORIZON– HOWTHEYALLWORKTOGETHER
ALLOCATIONS– THE“HANDSHAKE”
ASSIGNMENTS– WHERETHE“RUBBERMEETSTHEROAD”
ACTUALS– DRIVINGVALUE
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5 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ResourceManagement101– the4A’sofResources
AvailabilityHowmuchtimearesourcecanwork
Actuals“TrueingUp”againsttheother3A’s
AllocationThe“Handshake”oftheresourcemanagerwiththeprojectmanager
AssignmentThe“trueestimate”ofthework
6 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
PerceptionsofAvailability vs.Reality- InformalPoll
TimeSpent
Meetings vacation/holiday projectwork other
TimeSpent
Meetings vacation/holiday projectwork other
7 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Availability – The“StartingPoint”
§ Client“A”- - Startedeveryonewitha6.5hoursofavailability– PROS
§ Assumedthateveryonespendsanhourandahalfdoingadministrativework§ Eliminatestheneedtoidentify“What”administrationworklookslike
– CONS§ Wheneveryonewasputtinganadditional2hoursto“admin”time,therewaslostvisibility
§ Leadershipgrewfrustratedandchangedmind§ Hardtoreconcileagainstagile-typework
ClientUseCases
8 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
BetterPractice?
§ RealisticAvailability?
§ BetterDefined“Administrativebuckets”- i.e.timetoapplications,assetsoran“other”listthatismoreencompassing?
§ Using“ToBeHired”placeholdersandrequisitionsinplanning?
§ Discussion – Bestpracticesaroundsub-contractors?
9 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Allocations – OftentheMostMisunderstood“A”
§ TraditionalProjectManagementprocessesgenerallyrecommendallocationsasawaytoformallydriveresourceinsight
§ But,thatoftendoesn’thappenasfolksjustdon’tknowwhattheworkreallylookslike
§ Whengoingwithagiletechniques,thisbecomesevenmorecomplicated
“THEHANDSHAKE”
10 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Allocations- - aBetterPractice?
§ Use%ofFTEvs.Hours?
§ Driveaplanninghorizonwhereallocationsareleveraged?
§ Don’tuseallocations- justcopyfromassignments?
§ Discussion – Whatareyoudoingregardingallocations?/customerexamples
11 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Assignments– “EstimatestoComplete”
§ BestPractices,Templates,andEstimates- - Ohmy!– Whytemplateshelp- - andwhentheydon’t– WorkingwithAgile/Scrumandpoints?
§ Sometimesneedsa“Wizard”approach- -– OraPMOtohelpgetstarted
§ DrivesStatus- - andisessentialtoprogressinsight
“HOWLONGDOESITREALLYTAKE?”
12 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Assignments – BetterPractices?
§ TrainingfolksonETCs– Howtouseandhowtoupdate– Trainingnotworking?Thendotemplateswork?
§ Doyouapplyexperienceandactualstofutureprojects?§ Whyareassignmentsimportant?§ Howdoyouuseestimates/assignments?§ Doesyourleadershipuseassignmentsforinsight?§ Howdoyoureconcilewithagile/scrumwork?
13 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
Actuals – “Trueingup”againsttheotherA’s
§ Hereisthetimesheet– notpopularbutnecessary
§ Thewaytoknowyouwillsurviveanaudit
§ Isstillthebestwaytoknowhowmuchtimewastrulyspentonthework
BUT– Folksdon’tlikedoingtime.- -Discuss?
“WHATITTOOK?”
14 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ThePlanningHorizon
FTEs Oftenahead-countswag“3people”needed
AllocationsMoreinformation– “2javadevelopersandaprojectmanager”
AssignmentsAfterestimates– drivetheassignmentsforeachteammember
Actuals
15 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
RecommendedSessions
SESSION# TITLE DATE/TIME
AMT02S CAPPMVision&Roadmap 11/16/2016at12:45pm
AMT03S Sevenelementsforstrategicportfoliomanagementsuccess:HowandwhyAgileplaysakeyroleininvestmentstrategiesandportfoliomanagement.
11/17/2016at12:45pm
AMT07S Pleasingcustomerswithportfoliomanagementthatisbothstrategicandagile 11/17/2016at4:30pm
16 ©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD
ManagementInsights
CAPPMTheater#6– AgileManagement
MustSeeDemos
CAPPM&AgileCentralTheater#6–AgileManagementCAPPMTheater#6– AgileManagement
CAPPMTheater#6–AgileManagement
ConnectStrategytoExecution
AdaptiveProjectManager
AlignStrategy&Portfolios