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Built to last!Team building lessons from the past ….
About me ..
• Teacher in first life – 18 years• ARES Infantry Officer for 12 years (as a teacher)• Started my first consulting business while still teaching• Multiple Business Founder / Owner – 20 years
Netlink CRM 1994 – 1999 Inspection Manager, WebspyNetlink Group 2000 - 2013Living Networks 2007 – 2013 (exit)Netlink Automation 2010 – 2012 (exit)
• STUMPjUMP Ventures 2013 ….
“The smartest things I ever did …”
1 - “Was to hire people smarter than me.”
2 - “Employ on Character – train for skill.”
3 - “Hire Slow – Fire Fast!”
“The dumbest things I ever did …”
1. “Too busy to read …. “
The e-Myth – Michael Gerber
The Seven Habits of Highly Effective Leaders – Stephen R Covey
Good to Great – Jim Collins
Mastering The Rockefeller Habits – Verne Harnish
2. Didn’t delegate.
3. Didn’t listen to my mentor!
Building a Growth (Start up) Team
• $$$$ - How do I get the best people when I have no money?
• Reward - How do I keep them incentivised?• Mix? - How do I know what I really need?• Security? - Can I lock them in?• Where? - is the best place to get them?• Fail - What do I do if I get the wrong person?• Story - What do I tell them as a start up?
Before you start … what about you?
“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.”
– Jack Welch
Leadership
Leadership: The art of getting someone else to do something you want done because he wants to do it.
Dwight D. Eisenhower
“Leadership …”
“Lead … or get out of the way!”- Team building doesn’t occur naturally
“It’s lonely at the top …..”- Your doing it wrong!
“The fewer the numbers … the greater the share of the glory …”
- Be Courageous! … but pick the right backers
Circle of Concern
Know Thyself! … ancient Greek maxim
Circle of Concern Circle of Influence
Circle of Concern
Circle of Influence
Circle of Influence
Don’t Want!
Want!
Know others …
There are only two types of people in the world:
1. Those that Cause things to happen, and,
2. Those who are the Effect of Cause.
Leaders cause the desired effect in others.
Use The 7 Leadership Habits …
• Independence / Self-Mastery …. (You)1. Be Proactive2. Put first things first3. Always begin with the end in mind
• Interdependence … (Others)4. Think Win-Win5. Seek first to understand, then to be understood6. Synergise (use the strength of positive teamwork)
• Self Renewal …. (You)7. Sharpen the Saw!
You lead, they’ll follow …
• "A leader is a dealer in hope." - Napoleon Bonaparte
• "The best leader is the one who has sense enough to pick good men to do what he wants done, and the self-restraint to keep from meddling with them while they do it.”
-Theodore Roosevelt
• "Leadership is action, not position." - Donald H. McGannon
You first, them later …
Structure?• Co-Founder or Partner?• Sole trader? Partnership? Company?
Before your first hire:
• Vision• Mission• Values
Lets build the bus! …
Vision, Mission, Culture plus You ….. Drives the bus!
Team Rule # 1
It’s about YOU first … the driver.
• Get a Mentor!
• Read “The 7 Habits of Highly Effective People.”
• You have to create the driver of the ‘bus’ that will take you from ‘good’ to ‘great’.
Team Rule # 2
• Find a co-driver for the bus.
• Dream the dream team & share it!
• Fill the seats on the bus with ‘the right stuff’
• Get the right people in the right roles and the business will fly.
• Let the managers manage!
But I cant afford …
• Money isn't the reward!
• Its about the journey!
• Attitude is everything.
• One great employee makes 3 ordinary ones!
• Creative recruitment v’s outsourcing.
Make teambuilding a habit
• Be prepared to get it wrong!
• Be prepared for people to leave!
• Be prepared for many hires!
• Top-grade at every opportunity!
• Understand it is a habit! .. Not an event.
“A” Grade Players needed!
• #1 Challenge - Hiring Great People on any budget
• In turn, the surest way to drive down morale is to hire B or C players who demotivate the A players - so the cost of making a hiring mistake is costly in time, money, and team energy/enthusiasm.
• The only hiring method measured to deliver a 90% success rate is Topgrading.
Now for the “dream team”
The Dream
"I don't dream at night, I dream all day; I dream for a living."
Steven Spielberg
The Dream
• Dream the ultimate team – this is the core!
• Have them share your dream (vision)
• Be prepared to change your dream
• Be prepared to change your core!
• Build “Physic Equity” in your core
Vision
“Vision …”
“Work ON the business … not IN it!”- From day one! Plan to leave your business!
Build Systemic Structures! (levels of perspective)
- vision (where you want to be)- mental models (where your ‘core’ needs to be)- systemic structures (what they need to measure)- patterns of behaviour (what shapes the business)- events (what happens every day)
Mission
When you discover your mission, you will feel its demand. It will fill you with enthusiasm and a burning desire to get to work on it.
- W. Clement Stone
“Mission …”
Mission Statement Creation• First identify your organization's "winning idea".
• This is the idea or approach that will make your organization stand out from its competitors, and is the reason that customers will come to you and not your competitors.
• Next identify the key measures of your success.
• Combine your winning idea and success measures into a tangible and measurable goal.
• Refine the words until you have a concise and precise statement of your mission, which expresses your ideas, measures and desired result.
Culture
“The culture is defined by who you recruit, promote and let go”
- Presentation on Slideshare
“Culture …”
• Your core values sets your culture.
• Your culture is a reflection of your core values to others
• Employ on the ability to contribute to your core values
• Use the 3 T’s to maintain values. Train, transfer, terminate.
Integrity
“Integrity …”
• Create your core values early!
• Not the cr#p on motivation posters!
• Employ only on your values
• Fire on lack of adherence to values
Instinct
• The One thing you can rely on …
Your Gut!
“Instinct …”
• If in doubt …. Hire slowly, fire quickly
• Seek first to understand, then to be understood. (Covey)
• Have some healthy skepticism.
• Find genuine references.
Trust
• The One thing you can’t rely on …
Trust!
“Trust …”
• Trust no-one…. (at first)
• Earn trust, don’t demand it.
• With respect comes trust.
• With trust comes belief … in you.
• Loyalty comes from belief in your vision.
Passion
Passion is energy. Feel the power that comes from focusing on what excites you.
Oprah Winfrey
“Passion …”
• No passion? …. no place here!
• Passion = Energy!.
• Passion drives everything! … everybody sells and is energised.
• Passion gives you something to get out of bed for every day!.
Luck
I believe in luck. The harder I work, the luckier I get!
Sam Shoen
“Luck …”
• Hope is not a strategy!
• Luck is the crosshairs of “Chance” and “Opportunity”
• You invest wisely, you get lucky.
• You don’t get lucky sitting at your desk.
Failure
Success is not final, failure is not fatal: it is the courage to continue that counts.
Winston Churchill
“Failure…”
• In order to succeed, your desire for success should be greater than your fear of failure.
• I don't know the key to success, but the key to failure is trying to please everybody.
• Failure is simply the opportunity to begin again, this time more intelligently.
Key Lessons
• Habits guide you when you are on your own – make teambuilding a habit.
• Plan your journey before you start.• Understand your exit strategy!Then, • Build your dream team (the bus)• Get the right people on board & the rest
looks after itself
Key Lessons
• Look after your managers! (Core)• Use your network to reference check!• The ‘80/20 rule’ rules!• NEVER hire because you feel sorry!• Top grade – build a ‘fight to keep’ team• Let go early!• The only thing you bring forward from
the past …. Is the lesson!
Get Going! …
Where Magic Happens!
You
Your comfort zone
“and finally …”
“The day you lean back in your big leather chair happy with yourself …..
….. That’s the day your going broke!”
Brendan Davies, Principal WSHS - 1993
