Build Your IT Worker Pipeline

Build Your Tech Worker Pipeline

CreatingITFutures.org 2

What Will the IT Workforce Look Like?

CreatingITFutures.org

Workforce Composition Changing Fast

Source: CompTIA & BLSSeptember 2015

0 10 20 30 40 50 60

2022

2012

2002

National Workforce Demographics

Baby Boomers Gen Xers Millenials


Where Are the IT Jobs?

Sources: EMSI | U.S. Bureau of Labor Statics Quarterly Census of Employment and Wages | CompTIA

January 2016

1. California2. Texas3. New York4. Florida5. Virginia6. Illinois7. Pennsylvania8. New jersey9. Massachusetts10. Ohio11. Washington12. Georgia13. North Carolina14. Maryland15. Michigan16. Colorado

17. Minnesota18. Arizona19. Missouri20. Wisconsin21. Indiana22. Tennessee23. Oregon24. Connecticut25. Utah

The top 25 states for IT occupations account for 88% of the country’s 5.04 million IT jobs


IT Hardware vs. Software Jobs

59%

41%

2015 IT Jobs Split

5,040,019 Total US IT Jobs 2015

Note: all data includes self-employed workers

Sources: EMSI | BLS | CompTIADecember 2015

Software-related

Hardware/ Services-related


Low Unemployment Puts Pressure on Employers

7.9 million Americans are unemployed.

Nationwide unemployment rate for computer-related occupations remains low at 2.6%.

6Source: BLS, December 2015

5% Nationwide

3.1% Minneapolis


Number of U.S. IT Job Openings

Source: CompTIA & Burning Glass Technologies Labor InsightsJanuary 2016

2,100,290

1,835,914

2,111,394

2,214,937

3,591,402

474,463

400,443

509,458

622,572

807,451

100,000

1,100,000

2,100,000

3,100,000

2011 2012 2013 2014 2015

YTD (January - December)

Q4 (October - December)

62% increase in 2015


IT Job Postings in Twin Cities

Source: CompTIA & Burning Glass Technologies Labor InsightsFebruary 2016

ONET Code Core IT Occupations # PostingsQ4 2015

# PostingsQ4 2014 # Change % Change

11-3021.00 Computer & Information Systems Managers 254 194 60 31%

15-1111.00 Computer & Information Research Scientists 96 43 53 123%

15-1121.00-.01 Computer Systems Analysts & Informatics Specialists 1,258 905 353 39%

15-1122.00 Information Security Analysts 596 292 304 104%

15-1131.00 Computer Programmers 323 331 -8 -2%

15-1132.00 Software Developers, Applications 3,418 2,438 980 40%

15-1133.00 Software Developers, Systems Software 390 256 134 52%

15-1134.00 Web Developers 616 427 189 44%

15-1141.00 Database Administrators 752 423 329 78%

15-1142.00 Network & Computer Systems Administrators 499 407 92 23%

15-1143.00-.01 Computer Network Architects & Telecom Engineers 167 158 9 6%

15-1151.00 Computer User Support Specialists 800 382 418 109%

15-1152.00 Computer Network Support Specialists 75 50 25 50%

15-1199.00 -.12 Computer Occupations, All Other 3,995 2,713 1,282 47%

17-2061.00 Computer Hardware Engineers 23 19 4 21%

49-2011.00 Computer, Automated Teller, & Office Machine Repairers 19 7 12 171%

Total 13,281 9,045 4,236 47%

47% increase in 4Q 2015


Employers with the Most IT Job Ads – Twin Cities Q4 2015


59

61

86

88

93

106

109

110

111

113

116

187

204

222

1,265

Emerson Electric Company

Travelers Insurance

Optum

Accenture

SuperValu

Deloitte

Technical Pro Incorporated

U.S. Bancorp

Best Buy

Ameriprise Financial

Medtronic

Wells Fargo

Oracle

Target

UnitedHealth Group

13,281 Twin Cities IT job

postings during Q4 2015,

of which 38% do not

specify employer.


Industries with the Most IT Job Ads – Twin Cities Q4 2015


2%

2%

3%

3%

4%

4%

5%

7%

14%

27%

Electronics and Appliance Stores

Educational Services

Securities, Commodity Contracts, and Other…

Administrative and Support Services

General Merchandise Stores

Computer and Electronic Product…

Publishing Industries (except Internet)

Credit Intermediation and Related Activities

Professional, Scientific, and Technical Services

Insurance Carriers and Related Activities

13,281 Total Twin Cities IT

job postings during Q4 2015,

of which 55% do not specify

industry.

Insurance cited in 1,607 Minneapolis IT job postings. Professional, Scientific, & Technical Services cited in 824 Minneapolis ads.


TechHire Initiative


Free 8-week training course, Monday-Friday, 9 a.m. - 4 p.m.

Train toward CompTIA A+ Certification

Intense focus on business soft-skills and job readiness

CompTIA A+ certified grads are placed into 6-month paid positions (up to $15/hour)

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Ingredients for Success

1. Rigorous Assessments

2. Discipline

3. Technical Training

4. Certifications

5. Soft Skills

6. Employer Connections


Proven Metrics

200+ IT-Ready Graduates in the

Twin Cities since 2012

91% Graduate

88% of Certified graduates

placed in new IT jobs

88% still employed after one

year


Our Panelists

Laura Beeth, System Director, Talent Acquisition, Fairview Health Services

Jenna Bergmann, Strategic Recruitment Director, MN.IT Services

Charlotte Johnson, Corporate Citizenship & Corporate Affairs Manager, IBM

Moderator: Sue Wallace, Executive Director, Minnesota, Creating IT Futures Foundation

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Laura Beeth

Jenna Bergmann

Charlotte Johnson

Sue Wallace

The context for our work

Source: If applicable, describe source origin

United States is experiencing a Skills Gap

• Center for Labor Market Studies: Employment rates for teens, ages 16 to 19, and

young adults, ages 20 to 24, have dropped to new post-World War II lows

• Employers cannot find talent

August 2013: IBM has 1,800 jobs unfilled

High school is not longer enough

• Average pay: $9/hour

Pathways to Prosperity (Harvard): U.S. must broaden the range of high-quality

pathways offered to young adults

• Community college graduation rates hover at or about 25%.

• There are 28 million middle skill jobs – those requiring postsecondary degrees –

currently available in the U.S., with these jobs paying close to $40,000 per year on

average.

• Over the next 10 years, 14 million new jobs requiring middle skills – a 50% increase –

will be created, with those needing STEM skills the highest paid of those jobs.

Source: IBM February 2016

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Focus: A new grade 9-14 public school model focused on STEM fields and Career and Technical Education

Mission: Enable students to master the skills that they need either to graduate with a no-cost Associates in Applied Science degree that will enable them to secure an entry-level position in a growing STEM industry, or to continue and complete study in a four-year higher education institution.

A new model for education: P-TECH 9-14


Systemic Partnership: K-12, higher education, and industry

Public school model: Open to all students, with no cost to students and their families

Early College: Six-year scope and sequence integrating high school and college coursework and leading to an AAS degree for all students

Career-Readiness: Workplace Learning sequence including skills mapping, coursework, mentors, worksite visits, speakers and skills-based, paid internships

Personal Pathways: Focus on mastery, not seat time that enables students to graduate in 4, 5, or 6 years

Funding: Public education funding model

Key Tenets


The Power of Partnership

Public School District, Lead

School Partner & School Leader

Employer Partner(s)

Community College

System & Lead College

Partner


High School Re-design Movement

0

10

20

30

40

50

60

70

2011Brooklyn, NY

2012Brooklyn, NY

Chicago

2013New YorkChicago

2014New YorkChicago

Connecticut

2015New YorkChicago

Connecticut

2016New YorkChicago

ConnecticutColorado

Rhode IslandAustralia

P-TECH Replication

16

8

27

40

60


The First Six: P-TECH Brooklyn Graduates

June 2015: Six students graduated with their high school diplomas and AAS degrees

Accelerated through the program in 4 years

All graduated with AAS in Computer Information Systems, awarded by New York City College of Technology


TITLE

IT Workforce

Fairview Human Resources - Talent Acquisition

Laura Beeth, System Director

February 26, 2016

TITLE & CONTENT

Fairview Overview• Not-for-profit established in 1906

• University of Minnesota partnership since 1997

• 22,000+ employees

• 2,500 aligned physicians

Employed, faculty, independent

• 6 hospitals/medical centers

1,513 staffed beds

• 40+ primary care clinics

• 55+ specialty clinics

• Ebenezer Senior Living (63 locations)

• 30+ retail pharmacies

• 100% owner of PreferredOne health care plan

• 6.39 million outpatient encounters

• 71,049 inpatient admissions

• 1.4 million clinic visits

• 312,000 attributed and assigned lives

• $521 million community contributions

• $3.3 billion total assets

• $3.6 billion total revenue

• 2016 Merging of University of MN Physicians (UMP) and Grand Itasca Clinic & Hospital

TITLE & CONTENT

Current State• Our current Fairview IT workforce is one that is aging, not

diverse, highly educated with a large percentage of the incumbents near retirement age.

• 411 Employees in IT (numbers based on 2015) Traditionalist (1922-1945)

1 Employee

Baby Boomers (1946-1964) 190 Employees (46%)

28 Employees currently eligible* to retire (6.7%)

52 Employees (additional 24) eligible in two years (12.6%)

Generation X (1965-1980) 168 Employees (41%)

Millennials (1981-2000) 52 Employees (13%)

• RightSourcing VMS Program Top 5 contract IT positions by spend: Epic Analyst, Project Manager, Business Analyst, IT

Technician, Interface Developer

Recent temp-to-hire conversions: IT Engineer

Total IT contract spend since implementation in Sept. 2016: $1.85M

*Eligibility is defined as 62 years of age or older

TITLE & CONTENT

High School Pipelines• Genesys Works

The mission of Genesys Works is to enable economically disadvantaged high school students

to enter and thrive in the economic mainstream by providing them the knowledge and work

experience required to succeed as professionals.

Currently, we have 2 students with Fairview and 1 student with UMP.

• STEP-UP STEP-UP Achieve provides paid summer internships to Minneapolis youth ages 16-21 at over

140 leading employers. Since its launch in 2004, STEP-UP has provided over 21,000

internships.

Interns are provided work-readiness training and mock interview sessions before being placed

with an employer based on skills, interests, and ability.

In 2015, we had 10 interns through UMMC.

In 2016, we have a commitment to host 12 interns within UMMC and IT.

Since partnering with AchieveMpls in 2008 Fairview has placed 75 interns.

• Scrubs Camp Provides a unique opportunity for middle school and high school students to explore careers in

the health sciences. A collaborative project between HealthForce Minnesota, educational

institutions, and healthcare employers, Scrubs Camps are offered throughout the summer at

multiple locations. HIT careers are covered/highlighted during Scrubs Camp.

TITLE & CONTENT

Post-Secondary Pipelines• Augsburg College

Fairview has partnered with Augsburg to establish a relationship to provide students with a networking

opportunity to include asking for tips on success, resume critiques, and questions around employment. The

student population is very diverse with a large population of first-generation college students.

• U of MN Carlson School of Management The goal is to engage with current IT students regarding summer internships and permanent job opportunities.

Fairview has selected an IT leader to be the champion to head this initiative. Our involvement consists of onsite

interviewing, career fairs and classroom presentations.

• MCTC/St. Paul College: C3 Fellows Established to connect college students at Saint Paul College and Minneapolis Community & Technical College,

who live in the city of Minneapolis or Saint Paul, to jobs at Anchor institutions.

C3F assists students in finding entry-level employment at participating health care providers.

Goal is to gain advantage and build meaningful work experience prior to graduation from their program.

Connects Fellows with mentors via networking events and online discussion.

Program is expanding to include Augsburg College, St. Catherine University, and Metro State University

• Student Affiliation Agreements Century College – AAS – Information and Technology Program

Bethel University – BS/BA – Computer Sciences

University of Minnesota – MS – Health Informatics

Anoka Tech, MN State Community & Tech College, Rasmussen, Rochester Community & Tech College, St.

Paul College, St. Kate’s, St. Cloud Tech & Community College – AAS – Health Information Technology

College of St. Scholastica – BS – Health Information Management

TITLE & CONTENT

Community Involvement

• IT-Ready Cedar Riverside

IT-Ready prepares individuals for the CompTIA A+ certification. It is a 10-week program that targets professional development to refine critical business skills, such as communications and presentation, conflict management, teamwork and collaboration, and critical thinking and problem solving.

Fairview has committed to hiring one individual from the recent graduating class with a tentative start date at the end of this month.

Partners include:

Jenna Bergmann

Strategic Recruitment Director

Office of MN.IT Services, Human Resources

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History• MN.IT Services was created through consolidation in 2011• Went from 300+ employees to over 2,000+

What we do• Information Technology for Minnesota Government• In agencies, boards and councils, over 90 physical locations• Manage over 2000 distinct applications• Combined operating budget is $373 million

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• In 2018 25% eligible for retirement• Majority are in Level 3-5 positions

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INFORMATION TECHNOLOGY SPECIALSTLevels 1-5

Education or Experience Needed

• Level 1 - Entry Level $40-60K• Level 5 – Senior $62-107K• Options within levels 2-5

(Network, Database, Security, Project Management)


Thank You

Want to Learn More about

Tech Worker Pipelines?

Contact: Creating IT Futures Foundation

Sue Wallace

Executive Director, Minnesota

[email protected]

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