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Excellence Models for Managing Quality
in Russian Higher Education
by Dmitry Maslov Ivanovo State Power University (Russia)
The 9th Slovene National Quality Conference Good Practices in Slovene Public Administration 21 October 2009, Brdo, Slovenia
Quality management came into agenda in Russia
1990 2000 2010
Quality Award of the Government of the Russian Federation was launched
1990 2000 2010
1996
The Model of Quality Award of the Government of the Russian Federation
What was the role of Universities?
i) Provide channels for new management theories from abroad ii) Deploy business methods for managing university
Private Sector
Business Methods & Models
Public Sector
management
management
Key Quality Management Models those were introduced in HE
i) TQMii) ISO 9000 seriesiii) Quality Awards Models
Moscow Institute of Steel and Alloys won the Government Quality Award
1990 2000 2010
Quality Award for Higher Education was launched by the Ministry of
Education
1990 2000 2010
The Model of Quality Award for Higher Education
First Year of the Quality Award for HE
1990 2000 2010
2001
Russia entered Bologna process
1990 2000 2010
2003
Quality Assurance officially came into Russian HE agenda
1990 2000 2010
2004
Indicator “Efficiency of the Interuniversity System of Quality
Assurance” integrated into accreditation criteria for HE institutions
1990 2000 2010
2005
Common Quality Assurance Framework for Further and Higher
Education was developed
1990 2000 2010
2005
The Model for Self-Assessment within Common Quality Assurance Framework
for Further and Higher Education
The EFQM Excellence Model was introduced in Russia
1990 2000 2010
2005
The EFQM Excellence Model
Excellence Models used by Russian Universities:
i) Model of Quality Award of the Government of the Russian Federation ii) Model of Quality Award for Higher Education iii) SA Model of Common Quality Assurance Framework for F&HE iv) EFQM Excellence Model
Recognition
i) Five Organizations form the Educational Sphere won the Quality Award of the Government of the Russian Federation ii) Five university proved EFQM C2E level iii) Six university proved EFQM R4E level iv) Stavropol State Agrarian University became a finalist of the EFQM Excellence Award (2008)
Driving Forces of Quality Movement in Higher Education
(middle 1990th - beginning of 2000th)
i) Internal motivation of universities leaders to learn and introduce new models of management ii) New challenges and waiting for changes and improvements iii) Understanding that quality is a very important issue for today and for future
Driving Forces of Quality Movement in Higher Education
(last 5 years)
i) External requirements to introduce quality management into university management ii) Development of the market of educational services and increasing level of competition between universities
Key Problems
i) Balance between managing quality for real improvements and getting certificate for ministry’s bosses ii) Measurments for indicator “Efficiency of the interuniversity system of quality assurance” within the set of accreditation criteria are not clear and transparent iii) Variety of Excellence Models
Thank you
Dmitry Maslov Ivanovo State Power University
Scientific Centre for Benchmarking and Excellence [email protected]
