BPM Automation: Requirements &

BenefitsAbdullah Alhaqbani

@amhaqbani

Agenda

The Need for BPMS BPMS and SOA BPMS Benefits The Future of BPMS

The Need for BPMS

What is BPM

A business process is an execution of activities that

produces business value.

The term Business Process Management

(or BPM) refers to activities performed by

businesses to optimize their business processes.

Approach to achieve the strategic business

objectives.

In the real world..

In the real world..

Process

People Data Sources

Systems

In the real world..

Channels

Presentation rendering

Business activities

Data Integration & transformation

Data schemas

Application n

%S+ -

< >= |

Business rules & logic

Application 1

* /+ -

< >= |

Application 2

%S* /

< >= |

Application 3

* /+ -

< >= |

Batch Processing

Data Aggregation

Mainframe

Portal

Wireless / Mobile

ERP

3rd Party

Legacy System

BI

In the real world..

The result..

8020INNOVATE

MAINTAINING

BPM

BPMS and SOA

BPMS and SOA

BPMS: Management practice Tools for automating processes

SOA: Architectural philosophy Design standards-based services

to access system functionality

How BPMS and SOA are connected?

Business IT

SOA defines the way IT assets

can be consumed by the business,

and BPM defines their

consumption.

How BPMS and SOA are connected?

Service A Service B Service C

Service D Service E

LegacySystem

DatabaseERP

System

ProcessStep 1

ProcessStep 2

ProcessStep 3

ProcessStep 4

Business View

IT View

The “S” in BPMS Essential Elements of a BPMS:

Process Rules Forms

BPMS Benefits

Business Needs

Efficiency and

Productivity

Real-time fact-based decisions

Response to Change

Efficiency and Productivity

Streamline human interaction Enforce accountability Minimize errors Identifying problem areas

Response to Change

Service A Service B Service C

Service D Service E

LegacySystem

DatabaseERP

System

ProcessStep 1

ProcessStep 2

ProcessStep 3

ProcessStep 4BPMS

SOA

RulesEngine

Real-time fact-based decisions

360 view

CRM Record

Support ticket

Email

Call Records

Transactions

Social Media

• the right information

• at the right time to

• the right people

The Future of BPM

The “i” in iBPMS Essential Elements of a iBPMS:

Process Rules Forms

Web-based development Analytics Mobile Content Collaboration

Source: Gartner iBPMS Magic Quadrant 2015

Questions?Abdullah Alhaqbani

@amhaqbani