In the name of Allah, the most gracious and the most compassionate.

BUSINESS COMMUNICATION

Introduction of Telenor Products of Telenor Communication median of Telenor Channels of communication of Telenor Hierarchy of Telenor Internal communication of Telenor External communication of Telenor Barriers in communication of Telenor Summary of Telenor

Table of Contents

Telenor Group Investment Offering Financial services Economical contribution Internet Services provider

Introduction of Telenor

Telecommunication Services Financial Services

Easy paisa Over the counter transactions Easy paisa mobile accounts International Remittance

Express Money Placid Express

Social Services Karo mumkin khamoshi ka boycott

Products of Telenor

E-mail Fax Telephone Internet Letters Memos Reports

Communication median of Telenor

Formal Communication Informal Communication

Channels of communication

Informal Communication

Board

CEO

Technical Division

Commercial Division

Finance Division

Chairman

IT Division

Govt and Legal Affairs

HR and Admin

Department Directors

Managers

Assistant Managers

Executives

Hierarchy of Telenor

Downward communication Upward communication Horizontal communication

Internal communication of Telenor

By Annual Report Media Advertisement Print media advertisement By giving package Through services

External communication of Telenor

Culture difference Emotional interference Information overload Incorrect filling

Barriers in communication of Telenor