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Avaali is a professional services company headquartered in Bangalore. The vision behind the company is to support in the creation of a connected enterprise where information and networks are highly leveraged to drive profitable revenue growth.
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Copyright © 2013 Avaali. All Rights Reserved. 1
SAP OpenText ECM Solutions:
SAP Document PresentmentThe complete solution for more profitable customer experiences and
document driven processes
Copyright © 2013 Avaali. All Rights Reserved. 2
Logistics & Distribution
Sales Account Mgmt
Customer Billing & Service
Brand Asset Mgmt
Production and Operation Excellence
Procurement Excellence
Customer Excellence
Order to PaySupplier & Contract Mgmt
StrategicSourcing
Manage Employee Info
Talent Sourcing & Acquisition
Human Resources Excellence
Financial Excellence
Accounts Payable
CollectionsCustomer Invoicing
Data Archiving
Legacy Decom
Paper Archive
Elimination
Information Technology Excellence
RecordsMgmt
Reward & Retain
Expense Managemen
t
Production &
Quality Mgmt
Enterprise Asset
Management
ProjectMgmt
Sales Order Mgmt
Copyright © OpenText Corporation. All rights reserved.
Business Value SolutionsTailored to meet specific SAP business process requirements
Copyright © 2013 Avaali. All Rights Reserved. 3
Employee File Management
Automate HR File administration and enable self service
scenarios
Invoice Management and
OCR
Minimize data capture effort and
human intervention.
Streamline accounts payable processes
Digital Asset Management
Optimized management of
rich media assets
Integrate media into marketing
communi-cations
Extended ECM
Complete ECM with productized SAP
Integration
Business Workspaces
Enterprise Records Mgmt
Archiving (Enterprise Library)Secure, compliant, cost-efficient storage of information
Document Access360 degree information access
TravelReceipts
Management
Automate receipt handling and
streamline expense
management process
Portal Content/ Site Mgmt
Document Mgmt Collaboration and
Site Mgmt embedded into SAP NetWeaver
Portal
Document Presentment
Automated document generation
personalization and multichannel distribution (e.g.
billing statements)
Resold ‘horizontal’ OpenText ECM Resold ‘Point Solutions’ from OpenText
Copyright © OpenText Corporation. All rights reserved.
SAP’s ECM Portfolio: An Expanding Partnership with OpenText
Copyright © 2013 Avaali. All Rights Reserved. 4
SAP Document Presentment
Define, produce and interact with customer-facing documents derived from your business systems
Integrate automated, order-of-magnitude improvements in document-driven business processes
Give business users hands-on control and relieve the demand on IT resources for change requests and support
Copyright © 2013 Avaali. All Rights Reserved. 5
SAP Document Presentment:Drives business user focused, recipient-driven communications
Business User Enterprise-wide Real-time Personalized Documents
IT Dependent comm. process Application Dependent Batch jobs based Static Documents. Lacking in
real-time, dynamic, customer contextual communications
Now: Real-time Customer CentricBefore: Formatting and PrintingRecipient-drivenOutput-channel Driven
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 6
SAP Document Presentment: Optimizing Document Communication
Automated and Integrated
PersonalizedTargeted
Communications
CRM
SCM
ERP
DocumentGeneration
DocumentDistribution
DocumentConsolidation
DocumentComposition
Archiving
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 7
SAP Document PresentmentSales, Customer Service & Billing
Targeted customer service notice based on
customer profile
Bar codes for document automation
Dynamic branding based on business unit
Clear presentation using historical comparisons and graphs
Personalized marketing messages with hyperlink
Educate and inform customer: additional information in context
OMR codes for optimized enveloping and mailing
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 8
Enterprise Document Presentment
Produce and deliver customized documents exactly when and where you need them
Leveraging CRM and back office
information
Multiple languages, any channel, any
format
Any document type formatted to customer
requirements
CRM
SCM
ERP
Copyright © OpenText Corporation. All rights reserved.
Copyright © 2013 Avaali. All Rights Reserved. 9
Top 3 Business Benefits
Copyright © OpenText Corporation. All rights reserved.
Gives business users hands-on control of important aspects of the customer experience
Relieves IT of much of the burden of implementing incremental changes to business
forms and documents
Provides powerful capabilities for eliminating manual handling and improving the accuracy
of the documents that business and operational processes depend on
Improved profitability through rapid ROI, reduced costs, and
enhanced revenue opportunities.
Copyright © 2013 Avaali. All Rights Reserved. 10
Contacts
+91 9819333774
[email protected] | +91
9731280808
