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The ITAM Review US Conference 2016 The ITAM Review US Conference 2016
The ITAM Review US Conference 2016
The ITAM Review US Conference 2016
Richard Spithoven b.lay, the license management company
b.lay The license management company
Oracle LMS Europe South
Oracle EMEA
Director / Partner
20009 - 2013 Regional Director
2005 - 2009 Principal Licensing consultant
The ITAM Review US Conference 2016
Common misunderstandings & issues
What is an Oracle Audit?
Best solution to tackle an Oracle Audit
Under an Oracle Audit
1. Start 2. Execution 3. Closure
- Things to consider - Tips & Tricks
AGENDA
The ITAM Review US Conference 2016
Common Misunderstandings
& Issues
Not cooperating or delaying an
Oracle Audit is ok!?
COLS Business Review ≠ Oracle License Review
≠ Oracle Audit.
End –users being re- active in terms of managing Oracle
licenses
End- users becoming (too late) active/
pro-active at the start of an Audit.
We are now using an Oracle Verified Tool,
so we have full control?
The ITAM Review US Conference 2016
Common Misunderstandings
& Issues
It’s all in the details: No clarity on the real license entitlements No clarity on the real license deployment and licensable usage
The ITAM Review US Conference 2016
What is an Oracle Audit?
The ITAM Review US Conference 2016
Start of an Oracle Audit
The ITAM Review US Conference 2016
Start of an Oracle Audit
Upon 45 days written notice, Oracle may audit your use of the programs. You agree to cooperate with Oracle’s audit and provide reasonable assistance and access to information. You agree to pay within 30 days of written notification any fees applicable to your use of the programs in excess of your license rights. If you do not pay, Oracle can end your technical support, licenses and/or this agreement. You agree that Oracle shall not be responsible for any of your costs incurred in cooperating with the audit.
A closer look at Oracle’s Standard Audit Clause
The ITAM Review US Conference 2016
Start of an Oracle Audit Oracle License Management Services (LMS)
Oracle LMS Oracle Sales Historical metrics, purchase date,
etc.
Events like Mergers &
acquisitions
License Compliance Risk analysis includes multiple parameters
ORACLE LICENSE MANAGEMENT SERVICES
The ITAM Review US Conference 2016
Start of an Oracle Audit
Notification letter to your CIO and/ or CFO
Oracle License review = Oracle license audit!
Single point of contact 4. Contact 2. Oracle License review
1. Notification Letter Objective to determine
compliance issues ($) and cross / upsell opportunities
Kick off meeting or call 3. Determine issues 5. Kickoff meeting
The ITAM Review US Conference 2016
Oracle Database, Options, Mgmt Packs
Oracle Application Server
Oracle Weblogic Server
Oracle SOA Suite
Oracle JD Edwards Oracle Siebel
Oracle E-Business Suite
Oracle PeopleSoft
Execution of an Oracle Audit Product Scope
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory Report
License Inventory Report
The ITAM Review US Conference 2016
Execution of an Oracle Audit
www.oracle.com
2016 2015 2014 2013 2012 20111 2010 2009
License Inventory
SP1 PD10G BP
SR SR SR SR SR
SP2 PD11G
OF OLSA SR
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
._ Oracle Server Worksheet (*.xls)
._ CPU queries (OS Commends)
._ Screenshot of Virtual (VMware) Client
Hardware Discovery
1. Hardware Discovery
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
._ Oracle Fingerprints
._ Oracle Discovery Tool (OMT)
Software Inventory
1. Hardware Discovery
2. Software Inventory
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
Oracle Product Specific Queries: ._ Review Lite (Database, DB Options) ._ FMW Script (Weblogic, OAS) ._ Siebel Extraction Scripts (Siebel) ._ Audit Trail (E-Business Suite) ._ Remote Review tool (JD Edwards)
Software Configuration
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
Oracle Product Specific Queries ._ Application Record Form (Database & Middleware) ._ Siebel Usage Tracking feature (Siebel) ._ Usage Based.sql (E-Business Suite)
Usage Determination
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
._ company file
._ hosting or not
._ $ metrics
._ geographical
._ etc.
Other Items
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
5. Non-System Data
The ITAM Review US Conference 2016
Execution of an Oracle Audit License Inventory
Manual data gathering & Analysis
1. Hardware Discovery
2. Software Inventory
3. Software Configuration
4. Usage Determination
5. Non-System Data
Tooling / Scripts Con
trac
t Ana
lysi
s
The ITAM Review US Conference 2016
Full details of Oracle’s Compliance Policy can be found through: http://www.oracle.com/us/corporate/license-management-services/policy/index.html
Closure of an Oracle Audit
- Oracle Compliance Policy ( 30 days policy) - Back Support Fees
Commercial Resolution
Oracle LMS - Final Report
Oracle Sales
The ITAM Review US Conference 2016
Why you should care! The cost of even ONE Processor license,
out of compliance?
The ITAM Review US Conference 2016
Example Why you should care, the cost of even ONE Processor license, out of compliance
End-user has 2 Processor licenses Oracle Database Enterprise Edition but is found to make use of 3 Processor licenses Oracle Database Enterprise Edition for a period of 6 years.
List License:
Net License
Back Support ( 6 years) TOTAL FEES:
Net Support
Standard Discount List Support
$ 47,500
$ 10,450 10% $ 42,750 $ 9,405
6 years x $ 9,045 = $ 56,430 $ 42,750 + $ 9,405 + $ 56,430 = $ 108,585
%
The ITAM Review US Conference 2016
Does IRM needs to be involved
Can data gathered leave your premises?
What is the performance impact of the Oracle Audit tools proposed?
Which results are shared when, and with whom?
Under Audit? Things to consider …
The ITAM Review US Conference 2016
Make sure that you understand before
the data is collected:
WHY is this data collected
WHAT data will be collected
WHERE is this data collected
from?
HOW will this data be used?
The ITAM Review US Conference 2016
Enforce you know what will happen with the data before you share it:
What will Oracle do with the data collected? Where will Oracle store the data collected? Who can access the data collected by Oracle?
Under Audit? Things to consider …
The ITAM Review US Conference 2016
What to do to let things run smooth
Quick Risk Assessment Internal Governance, Communication and Escalation Model
Data sharing within your company
Do your own research before (and during) the audit!
The ITAM Review US Conference 2016
Best Solution to tackle an Oracle Audit
Regular internal reviews Pro Active
Mitigate Risk HOW?
Be pro-active and take the control yourself. Don’t wait until you get audited by Oracle.
Perform regular internal license reviews. Determine your license compliance position.
Mitigate financial operational and legal risk.
The ITAM Review US Conference 2016
Time for a little Quiz….
Call out 5 different contractual documents, online documents as referred to in these contractual
documents and/or online licensing documentation, that should be understood
and maintained in order to
a) understand your real Oracle entitlement(s) and
b) understand how to license the Oracle software in specific scenario’s?
The ITAM Review US Conference 2016
Time for the possible answer(s)
- Program Documentation - Application Licensing Table - Processor Core Factor Table
Online Documents as referred to in contractual documents:
Business Practice Documentation as not referred to in contractual documents: - Software Investment Guide - Server Partitioning Policy - Licensing Data Recovery Environments - Licensing Data Transfer Environments - Licensing Oracle Software in the Cloud Computing Environment - Oracle Technology Hosting
- Ordering Documents - License Agreements (SLSA, OLSA, OMA) - Support Maintenance Renewals
Contractual Documents:
!
The ITAM Review US Conference 2016
Time for the winner(s)
The ITAM Review US Conference 2016
The ITAM Review US Conference 2016
Further reading on www.b-lay.com
Do you want to know more about different related license management topics? please read our white-papers: http://white-paper.b-lay.com/
Oracle License Compliance: • Oracle Audit, Answers to your top 20 questions • Oracle Database, The most common license compliance issues seen • Oracle E-Business suite, The most common license compliance issues seen • Oracle Siebel CRM, The most common license compliance issues seen • Oracle JD Edwards, The most common license compliance issues seen Oracle License Agreements: • Oracle Unlimited License Agreements (ULA), not that unlimited! • Oracle Pool of Funds Agreements, An overview • Oracle Enterprise License Agreements, This is how it works
The ITAM Review US Conference 2016
If you are in need of extra expertise and a structured approach, feel free to contact b.lay. We will help you make software compliance an exciting opportunity to improve your business!
The ITAM Review US Conference 2016
b.lay The License Management Company Effective use and management of software assets
b.lay was founded with the simple philosophy that at the core of the software asset management process there must be a consistent, well structured and reliable record of the facts. Our goal is to be innovative and to realize long term concepts that provide clarity and tangible benefits to our clients whilst keeping an open mind by learning from others and staying true to our personal beliefs.
Simplify License management
b.lay Solutions b.lay solutions help your business to discover the opportunities to be gained through the effective use and management of software assets. We offer a range of practical solutions and a logical combination of services and software that enable you to take control of your software assets. Our clear-cut and practical procedures are cost effective and benefit from rapid and agile implementation. We convert the fog of complexity into a few simple steps and can help you identify opportunities for consolidation and optimization.
The ITAM Review US Conference 2016
b.lay The License Management Company If you are in need of extra expertise and a structured approach, feel free to contact me!
www.b-lay.com
Follow me on LinkedIn
Follow b.lay on LinkedIn
Maliebaan 79, Utrecht
https://nl.linkedin.com/in/richard-spithoven-4553ba1
https://www.linkedin.com/company/b-lay
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The ITAM Review US Conference 2016
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The ITAM Review US Conference 2016
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