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Application Management designed for PLM
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Copyright © Siemens AG 2010. All rights reserved.
Progressive Value Generation Application Management designed for PLMService Offering Overview
Page 2 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
The process of managing the entire lifecycle of a product from its conception, through design and manufacture, to service and disposal.
PLM integrates people, data, processes and business systems and provides a product information backbone for companies and their extended enterprise.
What is Product Lifecycle Management?
Source: Wikipedia, see http://en.wikipedia.org/wiki/Product_lifecycle_management
Page 3 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
What are the Key Business Drivers for Product Lifecycle Management?
InnovationProtection of existing markets and entry in new marketsInnovative business modelsCompetitiveness
Product complexityGreater variety in products:Custom variantsComplex parts and assemblies:High-quality products
Product complianceCompliance /Product liabilityLegislation /regulations
Time-to-marketDramatic reduction of life cycles and development phasesHigh influence of cost impact in early development phases
+ Cost pressure across the entire enterprise
Global engineering collaboration
Global collaboration
Page 4 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Why do you need to actively manage your PLM Application Landscape?
PLM application landscape complexity increases over time as business processes and technology capabilities mature.Intensified by mergers and acquisitions, and supply-chain integration.IT budget constraints can dictate tactical application decisions.
Complexity
Mature applications must share data and integrate with new solutions.PLM, ERP and MES processes execute across multiple system boundaries.Businesses and their product design and development partners collaborate across geographical and organizational boundaries.
Interoperability
PLM software vendors introduce new solution modules and integrate updated technologies.Businesses want access to new functionality to support evolving PLM processes.Customers need to remain within product support lifecycles.
Maintenance
Businesses must constantly evolve to keep pace in an increasingly competitive market.PLM application landscapes must change to continue to align with changing business objectives.
Change
Page 5 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
PLM software solutions enable your organization’s product lifecycle processes.
Application Management provides effective support, maintenance and enhancement across your complete PLM application landscape.
Our service mission is to achieve operational excellence in delivery, maximizing your productive use of the PLM solution.
More than this, we seek to create business value, releasing the full benefits of your PLM investment through ongoing optimization, transformation and innovation.
AgendaApplication Management is an Enabler of continual Performance Improvement and profitable Growth
Benefits Realization
IT Investment
Page 6 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Progressive Value Generation brings you Cost Benefit & Business Advantage in three Dimensions
…lowers cost base and increases performance.
…drives business advantage and
stakeholder value.Utilizing Siemens’ PLM know-how, innovations, and industry experience to deliver customer market advantage
Empowercompetitiveness
Optimizing and transforming your PLM application and process landscape towards a best-fit environment
Evolveperformance
Reducing the cost and increasing the quality of PLM application support to best-in-class ITIL®-based delivery
Driveefficiency
Progressive Value Generation realized through a transformational journey – the Application Management service roadmap
Page 7 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Standardized Building Blocks tailored to your specific Business Needs
Example 1
Core application support / maintenanceBest-practice service delivery methodsGlobal delivery model scaled to fit
A business with mature, steady- state PLM application landscape
or in-sourced application enhancement.
Example 2
Core application support / maintenance plus:
EnhancementsUpgradesTesting
A business with continually- changing PLM application
landscape and evolving PLM processes.
Example 3
Full service scope including value-add services, such as:
Road-mappingBusiness process optimization
A business with large and/or complex PLM application
landscape seeking transformation partner.
Page 8 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Our balanced Global Delivery Model combines Customer Intimacy with Global Economies of Scale
Custom
er ServiceO
rganizationG
lobal ProductionC
enter
Wherever your business is, our Customer Service Organizations focus on building strong customer relationships and driving optimization, transformation and innovation.
Wherever in the world it is beneficial, our Global Production Centers deliver low-cost industrialized services, best- practice ITIL®-based processes and technology excellence.
Page 9 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
Deploy / operate / optimize
Design / build
Consult
Collaborativeproduct design
Product data management
PLM for sales & services
PLM-ERP-MES process integration
Siemens IT Solutions and Services offers end-to-end Solutions for PLM across the complete IT Value Chain
Strategy development and identification of potentials in
PLM processes
Design, harmonization and optimization of PLM processes or
specific sub-processes
Definition of a business-oriented IT Architecture and Roadmap
Strategy, potential analysis Process design, optimization IT architecture & roadmap
Application Management designed for PLM
Effective support, maintenance and enhancement services for yourcomplete PLM application landscape.Best-practice service delivery based on industry-leading methods.Optimization and transformation of your PLM application landscape.PLM know-how, industry experience, and leading-edge innovation embedded in service delivery.
Page 10 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
What makes Siemens IT Solutions and Services different?
We transform IT into business value
Industry DNA
Deep vertical sector know-howAutomotive and discrete manufacturing consultancyPLM, ERP, MES process expertiseLean Six Sigma process optimization
Practical innovation
“PLM on demand”technology innovationPLM technology centerMarket trend analysis, industry road-maps, future modes of operationInnovation workshop
Quality &commitment
ITIL® and related best-practice delivery processesContinual service improvementISO 9001:2000 quality management accreditationService delivery toolkit
Page 11 Siemens IT Solutions and Services
Copyright © Siemens AG 2010. All rights reserved.
You want to know more? Just contact:
Andreas DegenhardtHead of Global Application ManagementSiemens AGSiemens IT Solutions and Services
Otto-Hahn-Ring 681739 MunichGermany
Phone: +49 (89) [email protected]/applicationmngt