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This was a joint presentation with Jon Corner, MediaCity:UK Director, University of Salford. It was given at WorkTech11 at MediaCity:UK, Salford on June 29th 2011. It was a
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© BBC MMXI
Research & Collaboration in a New Century City
Dr Adrian Woolard, Project Director (North Lab), BBC Research & Development Jon Corner, Director – MediaCity:UK, University of Salford
BBC R&D and the University of Salford at MediaCity:UK
© BBC MMXI
© BBC MMXI
Innovation in a new Century City
• The Physical environment – BBC R&D • The Virtual environment - Collaboration • University of Salford • Emerging work from BBC R&D
© BBC MMXI
Space As A Statement
A R&D center laid out in rigid ways… is like a lover whispering “I love you” in a bored voice while doing a crossword puzzle.
- Workplace By Design, Becker & Steele Becker & Steele explain that workspace is an organisation’s body
language – it must fit what the organisation says.
© BBC MMXI
The Starting Point
• In Kingswood Warren, small offices were the norm, with additional laboratories for specialist work
• Offices house between 1 and 6 people, ensuring team conversations and other background noise can be contained
• Hot-desking was a non-starter, as individuals require access to specialist equipment on a regular basis, and it would be impractical to make this available at all desking locations
© BBC MMXI
Challenges - Open Plan
Open plan fits productive but not creative work as the latter requires flow (an uncluttered state of mind) which is easily disrupted.
- Professor David Roberts, University of Salford
© BBC MMXI
Challenges - R&D Work Styles
Flow is the mental state of operation in which the person is fully immersed in what he or she is doing by a feeling of energized focus, full involvement, and success in the process of the activity. Proposed by Mihály Csíkszentmihályi, the positive psychology concept has been widely referenced across a variety of fields. Colloquial terms for this or similar mental states include: to be on the ball, in the zone, or in the groove.
- Wikipedia definition of Flow
© BBC MMXI
Challenges - Flexibility
Space is the team and the work. If a member wants to jump aboard another project, he or she needs to be able to quickly take off and land [in the new team’s neighbourhood].
- Tom Kelley, IDEO
© BBC MMXI The “great hall” – 08/2009
© BBC MMXI IP Laboratory – 08/2009
© BBC MMXI View from Lab – 08/2009
© BBC MMXI
R&D Lab @ MediaCity:UK – work in progress
• Video
© BBC MMXI
Collaboration – knowledge creation & exchange
© BBC MMXI
Cities & the digital workforce…
The big, open-ended question is, “Why should empowered and self-reliant people, equipped with increasingly powerful information technology, ever come to work at all?”
Key reading: http://speedbird.wordpress.com/2010/04/18/rework-and-the-city/
© BBC MMXI
Innovation Hubs/ Nodes across the regions
© BBC MMXI
Neighbourhoods
We believe in the importance of neighbourhoods and community in fostering innovation.
- Tom Kelley, IDEO
© BBC MMXI
Communities of Collaboration & innovation
Internally 1. Projects / teams on site / in lab 2. Across teams on site 3. Across teams / projects – distributed across multiple sites
Externally 1. Across the cluster – site as a platform 2. Across regions / time-zones – using the Cloud & conferences
Seeking the right mix of productivity, efficiency & creativity
© BBC MMXI
Distributed / Virtual Working – productivity & efficiency
© BBC MMXI
Cloud based tools for distributed teams
Basecamp® http://basecamphq.com/ Skype®
© BBC MMXI
In any conference, the total exper1se distributed through the audience usually outweighs the exper1se of any single speaker. BeeBCamp’s unconference format brings that exper1se out, with small groups where everyone can take part.
© BBC MMXI
“It’s fast and active - discussions, not presentations. A chance to talk about what really fires you up about your work.”
© BBC MMXI
Glo Net Front Room 2010
http://www.paulsermon.org/frontroom/
© BBC MMXI
The Telethrone – University of Salford – PhD + general ‘hackery’
Preserving the art of conversation
© BBC MMXI
University of Salford
© BBC MMXI
Virtual Maestro at Manchester International Festival
© BBC MMXI
BBC, University of Surrey & CBBC/ BBC SPORT
http://www.bbc.co.uk/blogs/researchanddevelopment/2011/03/rd-and-blue-peter--ski-rossend.shtml
© BBC MMXI
Video Vu – virtual flights around Wimbledon with BBC Sport
http://www.bbc.co.uk/blogs/researchanddevelopment/2011/06/live-virtual-flights-around-wi.shtml
© BBC MMXI
Exploring immersive media – surround video
© BBC MMXI
Universal Control – BBC R&D releasing research tools for collaboration
http://www.bbc.co.uk/blogs/researchanddevelopment/2011/02/universal-control.shtml
© BBC MMXI
Most modern technology is created by bringing together & developing capabilities which already exist… The genius lies in the way they are brought together & improved.
Lord A. Broers Triumph of Technology, 2005 Reith Lectures
© BBC MMXI Future Media & Technology
©1979 Usborne Books written by Kenneth Gatland and David Jefferis.
© BBC MMXI
Thank You!
Dr Adrian Woolard Project Director (North Lab) BBC Research & Development, Future Media R&D North Lab, 5th Floor, Dock House, MediaCityUK, Salford, M50 2LH E: [email protected] W: http://www.bbc.co.uk/rd
Jon Corner Director – MediaCityUK University of Salford | Offices of the Vice Chancellor and the Registrar The Old Fire Station | Room 126 | The Crescent | Salford | M5 4WT [email protected]