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Accelerate Social Adoption
Arne Bergmannpanagenda
Imagine you have all patternaround collaboration and
communication available for fact-based planning and
execution
Solutions Matrix
Application-Connected Enterprise
Application Data Streams
Email-Connected Enterprise
Emails and Apps
Demographic basics (Age)
Understanding work styles
Understanding database usage by countries and regions
Acceptance of Browser-Based Apps
Email Usage by Countries and Regions
Social Adoption
Identifying the best way to start
Identify Information Brokers
• “Social is all about people and their true rolewithin their microcosm“
Manufacturing
R & D
Broker
Sales
PM
People need content
• Provide work items that your users know
Populate Communities
File Redundancy
Connect People
Identify Teams that may benefitgreatly from Customer Lounges
Create Customer Lounges
• Provide value content for self-service
• Provide direct access to your team
• Document and discuss within the lounge
• Provide customer with central go-to place
• Benefit from better customer binding
Infrastructure CostOptimization
Internal Mass Mailing Habit
Internal emails to >10 recipients = 30% of the total message volumeand cost
Community solved this problem
Message Size
Internal 512kB-1MB emails = 43% of the total message volumeand cost
Inconsistent Port Compression
• Port Compression on Servers and Clients is a simple task
• This company reduced traffic by
nothing less than 48%
Application Retirement and Removal
Scope: • Transformed Applications• Unused Applications
Categories of Unused Applicationsa. Zero activity => removeb. „Replication only“ => list&ask => remove
Benefits:
Free diskspace on servers and IBM Notes clientsReduce replication traffic
=> Managed storage and traffic cost reduction
Summary
• Measure usage to manage it
• Understand Collaboration and Communication
• Identify Information Brokers
• Provide Content that People know
• Connect People
• Optimize your Infrastructure Cost
