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Accelerate Mobile Success with a Mobile Center of Excellence
What a MCoE can do for your enterprise, and how to get started
We will answer questions in the last few minutes Send an email to [email protected]
Xamarin: the complete mobile lifecycle solution
xamarin.com
Mobile creates opportunities for business transformation
The Kimberly-Clark app simplifies and shortens the sales process, and empowers sales reps with up-to-date information even when offline.
The Aviva app tests the safety of drivers by monitoring their driving using GPS. Using this the company is able to incentivize good drivers
Here’s what a mobile-driven business looks like
Customers Suppliers Employees
Loyalty
Product Info
My Account
Customer Service
Distribution
Procurement
Dashboards
Order Management
ERP
Inventory
Resellers
Logistics
Travel
Benefits
Onboarding
Health Services
Feedback
Employee Portal
Payroll
Recruiting
Scheduling
Purchases
Orders
Customer Billing
What Does it Take to be Successful With Your Mobile Strategy?
We will answer questions in the last few minutes Send an email to [email protected]
4 stages of The Mobile Lifecycle
5X IT
department capacity
Market demand
Keeping up with mobile growth is a problem!
Prediction by 2017
Creating mobile apps to empower all users
Poor user experience and mobile adoption
1000 Accelerate
Multiple steps in a single app delivery lifecycle
The challenge: scaling from 1 to 100 apps
×
The mobile ecosystem is complex with multiple combinations of devices and OSes
Building and maintaining multiple apps for customers, employees and suppliers is time consuming and expensive
Repetitively going through the lifecycle of creating an app can consume resources with little time for innovation
The Building Blocks for Enterprise Mobile Success
We will answer questions during our Q&A Send mail to [email protected]
1000 Accelerate
Lead with a Strategic Mobile Center of Excellence
Goal: Accelerate and scale mobile initiatives Central organization providing directions, standards and governance for enterprise mobility
Strategy
Key stakeholders in a cross-functional MCoE
Led by an executive who is part of the overall digital strategy
Leadership team includes representatives from marketing,
sales, HR, legal, security
Business unit liaisons Mobile Strategists
Mobile and enterprise architecture experts
1000 Accelerate
MCoE: Building Best Practices MCoE
DevOps
Data and Analysis
Marketingand Branding
Partnering
TechnologyPlanning
Initial steps to get started with a MCoE
Build a virtual team of stakeholders
Determine business and
technology goals
Catalog key initiatives
Draft and validate reference
architectures
Establish operational and
governance models
Leverage existing and new resources
(infrastructure, partners)
Critical Focus Areas for a Mobile Center of Excellence
We will answer questions in the last few minutes Send an email to [email protected]
Mobile integrations: enabling scale and acceleration
• Reference architecture
• Interface with backend data sources
• Integrations should be robust, scalable and secure
• End-point management is important
Getting started with mobile integrations
• Determine app capabilities like offline access, push notifications
• What types of transactions will exist?
• Will reference architecture support mobile specific actions?
• Best served by mobile middleware, MBaaS, etc.
Through 2017, 75% of mobile security breaches will be the result of mobile application misconfigurations, rather than the outcome of deeply technical attacks on mobile devices.
Mobile data security
• Storage
• OS specific measures
• Containerization
• Authentication
• Authorization
• Encryption
Data at rest Data in use Data in motion
Initial considerations for MCoE security experts
• Understand the security requirements of apps, users and business
• Are there regulatory issues?
• Determine where on the security index the app falls
• Create guidelines for how apps should be tested
Security index
LOW MEDIUM HIGH
DATA Public information
Operational Data, offline data
PII, confidential, sensitive information
CODE Self-contained app
API keys, server transactions
Intellectual property
ACCESS (authentication, authorization)
No authorization, any access Secure Audited,
monitored
Mobile DevOps: building efficiency & velocity
• Accelerate the app delivery cycle
• Define Mobile lifecycle: Design, Build, Test, Distribute, Monitor, Repeat
• Focus on continuous delivery: frequent and fast release cycles
• Use automation to streamline delivery and eliminate manual errors
Quality assurance for top-notch user experience
• Mobile presents unique challenges to testing
• It’s a fragmented ecosystem with multiple devices, OSes, and users
• Poor user experience and failure are not an option
Here’s what you need to get started with QA
• Bring in testing/QA early in the app lifecycle
• Use automated testing to enable DevOps and continuous delivery
• Enable teams to produce 5-star quality apps by employing testing and monitoring
Leverage partnerships across your ecosystem
• Market demand is 5X the IT department’s capacity
• Partnerships are powerful for enterprises
• They have best practices, industry experience and mobile depth to accelerate initiatives
Enterprise mobility success with the MCoE
Consistency, efficiency, velocity and quality
• Build best practices
• Stay ahead of the curve with mobility innovation and trends
• Generate repeatable processes for easy scalability
Xamarin: A lifecycle that scales with your mobile strategy
xamarin.com
Thank you!