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5 tips to streamline your supply chain
Supply chain and logistics can be costly. Leading companies continually
fine-tune their operations to improve efficiency and save money.
Streamlined supply chains move products faster
Ideation Manufacturing Warehousing Delivery Customer
Many companies can't see beyond their Tier 1 and 2 supply
chain partners. This lack of visibility across your supply chain
can carry costly risks.
Holding excess or insufficient inventory
Inability to predict or respond to high-impact events
Losing customer trust
Roadblocks
TIP # 1TIP # 1Gain greater visibility
ISSUE
Use real-time tracking technologies
Upskill staff to analyse data
Improve communication
between partners
TIP # 1TIP # 1Gain greater visibility
SOLUTION
Your customers are the final step in your supply chain, and they deserve to
be treated well. Failing to help your customers along the purchase journey
can prevent repeat business and hinder future sales.
Poor browsing experience and frustration at check-out
Limited delivery options
Unclear shipping and returns policies
Roadblocks
TIP # 2TIP # 2Improve the customer experience
ISSUE
Provide accurate descriptions and product photos
Communicate order processing and
shipment tracking
Capture a valid delivery address and offer delivery choices
TIP # 2TIP # 2Improve the customer experience
new
SOLUTION
Simply improving the descriptions of each garment on our website and
adding accurate measurements has worked really well for us and actually
reduced the volume of returns.
“
”- Jane Lu, Brand Founder, SHOWPO
Recent technological innovations have transformed supply chain
processes. If you don't invest in the right technology, your supply
chain could quickly become redundant.
Losing track of inventory
Using an error-prone paper management system
Failure to integrate IT across the supply chain
Roadblocks
TIP # 3TIP # 3Use technology
ISSUE
Achieve performance gains with demand
prediction technology.
Heard of EDI, RFID, mobile scanners, WMS
and CRM? Find out what’s right for you.
StarTrack integrates with most systems for greater efficiency and
transparency.
TIP # 3TIP # 3Use technology
SOLUTION
ORDER
Online retailing should be handled with responsive warehouse management
systems and customer relationship management systems for access to data and
insights. It should also include multiple and secure payment options, and platforms that
are easy to search, navigate and pay.
“
”- Paul Greenberg, Executive Chairman, National Online Retailers Association
Given the complexities of the modern supply chain, your
partners become a crucial component of your business. Finding
reliable and quality partners is a core determinant of success.
Going it alone
Having a narrow supply chain
Poor supplier choice
Roadblocks
TIP # 4TIP # 4Form strategic partnerships
ISSUE
Use a 3PL for warehousing,
seasonal fluctuations and delivery.
Choose partners who can deliver on your brand promise and
business needs.
Look offshore for cross docking and pick and
pack services.
TIP # 4TIP # 4Form strategic partnerships
SOLUTION
The less time we spend worrying about what happens to goods
being distributed, the better. It's more time to spend on designing products our customers will love.
“
”- Justin Box, Country Manager,
Australia, New Balance
With the rapid evolution of eCommerce and supply chain
systems, there's no time to rest on your laurels.
Failing to evaluate performance can prove costly.
Failure to set cost or performance benchmarks
Refusal to get help
Lack of an agile approach to technologies
Roadblocks
TIP # 5TIP # 5Keep evaluating and refining
ISSUE
Continuously evaluate your supply chain to ensure you have the most efficient model
Conduct supply chain audits – engage external support
if needed
Create strategies to address disruptions caused by change
TIP # 5TIP # 5Keep evaluating and refining
SOLUTION
The pace of disruption will continue to accelerate as new disruptive forces
and innovators revolutionise product development, manufacturing processes,
automation and business models
“
”- Global Manufacturing Outlook, KPMG, 2014
StarTrack has a range of products and services designed to help you
streamline your supply chain.
To find out more, send us an enquiry or call us on 13 2345
StarTrack is a business of Australia Post