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© 2014 Assima 1 Paul Stevens Is learning changing?

The role of technology in making ERP change projects succeed

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© 2014 Assima 1

Paul Stevens Is learning changing?

© 2014 Assima 2

Think of a time when you learnt fastest….

© 2014 Assima 3

Change is the only constant

© 2014 Assima 4

Our changing learning environment

© 2014 Assima 5

Changing learning culture

© 2014 Assima 6

How do you spell hors dad?

© 2014 Assima 7

70:20:10 – How we learn

10%

Formal Training

20%

Informal Coaching

70%

On the Job Experience

© 2014 Assima 8

20 – Informal coaching

© 2014 Assima 9

70 – On the job experience

© 2014 Assima 10

Changing learning technology - ePSS systems

A computer based system which is

designed to support the end-users in

their use of Information Systems

• Day 1 performance

• Help at the point of need

• Context Sensitive

• Content pull and push

© 2014 Assima 11

The Assima view – wouldn’t it be good if…..?

You cannot improve what

you cannot measureIs the value of your

ePSS measurable?

A system that helps me find

the right solution in less

than 5 seconds

Will your end-users

come back to the ePSS?

Role-based content push

and social updates for

useful up to date content

Can your content cope

with changes?

© 2014 Assima 12

Changing learning technology

Empower your users

Improve user performance

Improve business performance

© 2014 Assima 13

How ready are you to change?

A question of change?