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Technology in HR
Lee Francis Chapman
Me :)
★ British
★ Lived in Latvia for 4 years
★ Head of Customer Success at CakeHR
A self taught composer and musician of his own music
from the North West of England
What is customer success?
SaaS means as much 'support' as a service than 'software as a service'
CUSTOMER SUCCESS
Old-school HR system with costly management
Coolest manager in town
An evolution
The history of HR technology starts in the 1800s with Frederick Winslow Taylor
Taylor advocated functional foremanship for achieving ultimate specification
Those includes use of instruction cards, strict
rules & regulations, graphs, slides, charts etc, so as to increase efficiency
of workers
Many of the technologies we enjoy in civilian life were originally developed by the military
Commercial diaries like those that “Letts” printed still
represented the cutting edge of time management tools for
many, even though they’d been on the scene for nearly a century
The industrial revolution brought numerous innovations to the manufacturing process
The moving assembly line (1914)
In 1914, Henry Ford started an industrial revolution by more than doubling wages to $5 a day—a move that helped build the U.S. middle class and the modern economy
Multi-tasking, a term that came into vogue with the development
of computers capable of performing any number of tasks
simultaneously, is actually an ages-old way of managing
workflow, or... mismanaging it
Hell, in a 3-ring binder
“How many days does your April have?”
There were no networks, and only a handful of people had access to the World Wide Web via telephone modems
Screenshot of Dbase III Plus
CEO and co-founder of Intercom, Customer Messaging Platform.
It's January, 2017
An average HR software today looks like...
The contemporary HR Software
What's next?
How things were How things are How things works
The future is now!
Introduction to the software
● Staff Leave Management
● Scheduling & Timesheets
● Performance Appraisal
● Onboarding & Offboarding
● Company's Org Chart
● Powerful Reports
● HR on-the-go
● Recruitment
● & much more!
soon!
1. Recognise and understand that every employee has different work-life needs
2. Build a culture of trust and personal responsibility
3. Empower employees with the right tools and technology
