Inforln.com ERP LN 10.3 & 10.4 Quality Management Non-conformance Reporting Differences

1Copyright © 2012. Infor. All Rights Reserved. www.infor.comCopyright © 2013. Infor. All Rights Reserved. www.infor.com 1

LN: v10.4 Quality Management, Non-Conformance Report

Rollout trainingCampus Course Code: 02_0021040_EEN0480_ELN

July 2014

Stewart Fawcett - Business Analyst, [email protected]

mailto:[email protected]

2Copyright © 2012. Infor. All Rights Reserved. www.infor.com

Agenda

• Statement of requirement and solution

• Summary of changes to the Non-Conformance Material Report

• Non-Conformance Report Process overview

• Material non-conformance disposition process

• Solution in LN 10.4 (changes to existing screens)

• Non-Conformance Report generation sessions

• New sessions in LN 10.4

• Summary


Non-Conformance Reporting

• Requirements

• Customer requests to allow the reporting and disposition of incidences of material and non-material non-compliance against specified requirements

• As part of the planned enhancements there is a requirement to control actual logistical material dispositions processes from the Non-Conforming Material Report

• Customer requests to link the Non-Conforming Material Report with the Service module

• Solution (upgrade to Non-Conformance Report)

• The Non-Conformance Report allows both material and non-material non-conformances to be reported and dispositions to be made (2 separate elements)

• The Non-Conformance Report (material) is integrated with the new warehousing quarantine location and disposition functionality.

• Includes Service order origins in the allowed NCR order origins and allow the creation or linking of Non-Conformance Reports directly from specific service sessions


Non-Conformance Element

• A Non-Conformance Report is created when a product, process or procedure fails

to comply with the specified standards for that product, process or procedure.

• A Non-Conformance Report can be created as the result of a formal inspection,

audit process or on an “ad-hoc” basis.

• A Non-Conformance Report documents both the failure and the failure resolution.

• Within a manufacturing unit a Non-Conformance can relate specifically to items or

to the people, tools & equipment, procedures, documentation etc. which support

item creation.


Summary of Changes to Layout and Content

Order Details

Description

Relevant

Information

Description

Relevant

Information

Responsible

Material

disposition

New item code

Linked to

quarantine and

logistical

disposition

process

Non-material

disposition

User defined

material

disposition code

Material

disposition

additional

information

Non-Material

disposition

additional

information

Incoming waiver

document details

Outgoing waiver

document details

System

maintained

details of

parent/child

relationships

System

maintained log of

status changes

Document

attachments

Material Non-Material Disposition Disposition Text Waiver AttachmentsAdditional

Information

Tab 1 Tab 2 Tab 3 Tab 4 Tab 5 Tab 6 Tab 7


Non-Conformance Process Overview

Material Non-Conformance

Element

Non-Conformance

Element

Routing

Decision

Responsible Person Review Board

Disposition

Non-Conformance

Disposition


Create

Corrective Action Plan

Complete CAP Tasks

Verify and close CAP

Tasks

Verify and close CAP

Create Disposition Orders

(Quarantine)

Verify and close

Disposition Orders

Close


Complete Disposition

(manual activity)

Close

Non-Conformance

ION

Workflow

Data Warehousing

Non-Conformance Report


The Material Non-Conformance Disposition Process

Non-ConformanceMaterial

Non-ConformanceMaterial Disposition


Additional Details

(parent/child)

Material

Non-Conformance

Quarantine

Location

LN Source Orders

Non-Conformance

(Internal)

1

Create / Process /

Close

“Disposition” orders






Additional Details

(parent/child)

Material

Non-Conformance

Quarantine

Location

LN Source Orders

Non-Conformance

(Internal)

21

Create / Process /

Close







Additional Details

(parent/child)

Material

Non-Conformance

Quarantine

Location

LN Source Orders

Non-Conformance

(Internal)

21

3

Create / Process /

Close







Additional Details

(parent/child)

Material

Non-Conformance

Quarantine

Location

LN Source Orders

Non-Conformance

(Internal)

21

3

4

Create / Process /

Close



Material NCR – Order Types (Manual)

It is possible to manually create a material non-conformance without an

item or an order origin or from the following order origins:

• Sales; orders and schedules

• Purchase; orders and schedules

• SFC Production

• Warehouse transfers

• Warehouse distribution orders

• Service; orders, maintenance orders, batch repair, calls


Material NCR – Generation Sessions

• Inspection Orders

• Warehouse Inspection

• Quarantine Location

• Report Operations Complete

• Blocked Stock

• Stock Point Inventory

• Service Order - (Activity and Material)

• Service Work order - (Activity , Material)

• Service Batch Repair - (Activity , Material)

• Service Supplier Claims

• Service Customer Claims

• Service Call

It is possible to generate a material non-conformance directly

from within the following sessions:


Material Non-Conformance Screen


Non-Conformance Screen


Material Disposition Screen


Waiver Screen • BP defaulted from order


New Sessions in LN 10.4

• Quality Management Parameters (qmptc0100m000)

• Implement material non-conformance

• Implement non-conformance

• Implement configurable material disposition codes

• Non-Material Disposition Codes (qmncm0106m000)

• User defined code/description for non-material dispositions

• Material Disposition Codes (qmncm0107m000)

• User defined material disposition codes, linked to our pre-defined material disposition types (if selected in parameters)


Non-Conformance Reporting - Summary

• The new Non-Conformance Report :

• Reports and dispositions both material and non material non-conformances.

• Is fully integrated with the new quarantine and logistical disposition process.

• Is fully integrated with the Service Module (quarantine process not applicable)

Software

Inforln.com ERP LN 10.3 & 10.4 Quality Management Non-conformance Reporting Differences