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LN: v10.4 Usability Enhancements in Service OverviewRollout trainingCampus Course Code: 02_0021040_EEN0453_ELN
July 2014
Gerrit Willem Slotman, Senior Business Analyst, [email protected]
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Agenda• Service Contracts• Model/Structure versus Physical
• Serialized Item
• Physical Breakdown
• Screen Configuration• Depot Repair – Work Order
• Demo• Summary
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Service Contracts
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Service Contracts – Situation in 10.3
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Service Contracts – Situation in 10.4
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Structure versus Physical
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Structure vs Physical - Examples
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Screen ConfigurationWork Order in Depot Repair
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Screen Configuration – Work OrderLN 10.3 LN 10.4
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DemoService Contracts – Physical vs Structure – Screen Configuration
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SummaryUsability Enhancements in Service
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Summary: • Usability is a requirement for each release• Usability enhancements in LN 10.4 Service:
• Service Contracts
• Screen Configuration• Depot Repair – Work Orders
• Structure versus Physical:• Example:
• Building (S) – Floors (S) – Rooms (S) – Computers (P)
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